Review History for weebie1

The Key at Yale & Towne


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weebie1

Resident 2016 - 2017

7/13/2017

There are structural problems with the building, My floor dipped inwards and they refused to fix it. Many of balconies needed to be structural repaired, which forced urgent action by the staff. There was also an argument in the common room which resulted in a shooting with 20+ shots fired, luckily no one was killed. The security has been upped though since then. Despite stating that it's a quality building, they use the cheapest possible products which resulted in most of your deposit being eaten up, so don't expect it back.
    Manager

    7/18/2017

    The Key at Yale & Towne
    We always appreciate when our residents give us feedback on how we are doing and we were disheartened to read your review. Our residents are our top priority and we do everything we can to ensure our residents enjoy living at our community. We always encourage our residents to notify us when something does not seem right. When this happens, we take care of it immediately. We appreciate your review and want to assure you that we're continually working to provide a comfortable environment. If you would like to discuss this matter in more detail, please contact our office (open seven days a week) or contact me directly at gbraun@pinnacleliving.com. We strive to be as transparent as possible and will gladly answer any questions you may have.

    Review 3 out of 7

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    The Key at Yale & Towne

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