278 Main Street - Giannotti Apartments
#980 #1 #2

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278 Main Street - Giannotti Apartments

278 Main Street, West Haven, CT 06516
(49 Reviews)
$1,556 - $2,194/mo
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Move-In Specials

Move in Special! - Limited Time Offer $500 off Select Apartment Homes.

Floor Plans & Pricing

Studio

The Austen

Studio, 1 Bath | 432 sq. ft.

Not Available

See Floor Plan Details

1 Bedroom

A1-B

1 Bed, 1 Bath | 677 sq. ft.

$1,556

1 Available Unit

See Floor Plan Details

A1-A

1 Bed, 1 Bath | 763 sq. ft.

$1,623

1 Available Unit

See Floor Plan Details

A8

1 Bed, 1 Bath | 816 sq. ft.

$1,679

1 Available Unit

See Floor Plan Details

A1-C

1 Bed, 1 Bath | 666 - 826 sq. ft.

Not Available

See Floor Plan Details

The Drake

1 Bed, 1 Bath | 815 sq. ft.

$1,688

Not Available

See Floor Plan Details

The Franklin

1 Bed, 1 Bath | 952 sq. ft.

$1,788

Not Available

See Floor Plan Details

2 Bedrooms

B2

2 Beds, 1 Bath | 973 sq. ft.

Not Available

See Floor Plan Details

The Galileo

2 Beds, 1 Bath | 1,165 sq. ft.

$2,194

Not Available

See Floor Plan Details

3 Bedrooms

The Newton

3 Beds, 2 Baths | 1,245 sq. ft.

Not Available

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.1

Grounds

4.1

Safety

3.8

Office Staff

4.8

Maintenance

4.8

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

12

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.17 days

View Community Timeline
View Community Timeline

278 Main Street - Giannotti Apartments Reviews

(42)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1221803

Verified Resident 2020 - 2024

1/31/2024

Management is impeccable. However, if rent goes up more than %12 AGAIN (for 3 yrs), I will be looking to move elsewhere. Apparently they want to turn over the space and get tenants who will shut up and pay

    Manager

    1/31/2024

    278 Main Street - Giannotti Apartments
    Hi, thank you for sharing your experience and bringing your concerns to our attention. We would like to discuss this further with the hopes of coming to a resolution, so when you have a chance, please call our property manager directly at (203) 439-5744.

    Updated Review

    Review Author Icon

    Resident 1105524

    Verified Resident 2008 - 2024

    1/19/2024

    The community is ok, but why do you have to go up on my rent by a 100+ bucks every time my lease is up for renewal. I was ok with it going up $25 every new lease signing, ya'll keep this up I'll be… See More >
      Manager

      1/20/2024

      278 Main Street - Giannotti Apartments
      Hi, thank you for sharing your experience and bringing your concerns to our attention. We would like to discuss this further with the hopes of coming to a resolution, so when you have a chance, please call our property manager directly at (203) 439-5744.
      Review Author Icon

      Resident 1218334

      Verified Resident 2021 - 2024

      1/18/2024

      I love the apartment. Pet friendly, large rooms, laundry on site and central air. Very cozy set up. Monica, Ray and Mark on site to help with any issues, they are very responsive. Everything is kept clean and looking nice.

        Manager

        1/19/2024

        278 Main Street - Giannotti Apartments
        Hi, thank you for the positive review and your kind words about our community! We will be sure to share your sentiments with our entire staff at 278 Main Street! Please give us a call or stop by our office if you ever need anything!

        Updated Review

        Review Author Icon

        Resident 1102187

        Verified Resident 2013 - 2024

        1/18/2024

        I have lived in this apartment building for over 10 years. I enjoy the modern feel of the apartment (exposed duct work, brick walls) Any time I needed something addressed with maintenance it was complete within 2 days max. Overall, my neighbors are quiet. The… See More >
          Manager

          1/19/2024

          278 Main Street - Giannotti Apartments
          Hi, thank you for the positive review and your kind words about our community! We will be sure to share your sentiments with our entire staff at 278 Main Street! Please give us a call or stop by our office if you ever need anything!

          Updated Review

          Review Author Icon

          Resident 1099223

          Verified Resident 2006 - 2023

          12/28/2023

          After living here for many years and through various management teams and property management teams, I have noticed a conserved effort to improve the quality of the building, apartments, and living areas. The management team always takes that extra step to bring residents together with… See More >
            Manager

            12/28/2023

            278 Main Street - Giannotti Apartments
            Thank you so much for taking the time to share your feedback, we appreciate your kind words about our team and community.
            Review Author Icon

            Resident 1211750

            Verified Resident 2023

            12/26/2023

            The staff is very friendly, efficient and accommodating. I have had only a few minor issues with things in the apartment that were addressed promptly. The community overall is well kept and pleasant.

              Manager

              12/26/2023

              278 Main Street - Giannotti Apartments
              WOW thank you so much for the 5 star review

              Updated Review

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              Resident 1088760

              Verified Resident 1999 - 2023

              12/4/2023

              An affordable community with an accommodating staff. The few times I've had issues the staff went out of their way to resolve the matter. Relatively quiet as long as there aren't a lot of young children in residence.

                Manager

                12/5/2023

                278 Main Street - Giannotti Apartments
                Hi, thank you for choosing 278 Main Street as your home! Please give us a call or stop by our office if you ever need anything!

                Updated Review

                Review Author Icon

                Resident 1079578

                Verified Resident 2018 - 2023

                10/26/2023

                There's an amenity fee but no actual amenities. Also ZERO security. I've found homeless people sleeping in hallways, packages missing, Dozens of cars broken into. The response is to police it yourself

                  Manager

                  10/27/2023

                  278 Main Street - Giannotti Apartments
                  Verified Resident 1079578, thank you for reaching out to us. We are happy to pass along your comments to the team here at 278 Main Street! We really appreciate your comments regarding ongoing upgrades to the property. Feel free to stop in if you ever need anything!

                  Updated Review

                  Review Author Icon

                  Resident 1042673

                  Verified Resident 2016 - 2023

                  7/8/2023

                  Love my home Very quiet and clean Management and maintenance staff are excellent

                    Manager

                    7/10/2023

                    278 Main Street - Giannotti Apartments
                    Hi, it is always a pleasure to hear that our residents are enjoying their stay! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
                    Review Author Icon

                    Resident 1144050

                    Verified Resident 2023

                    5/25/2023

                    Wonderful experience to date. The building is amazing and Monica is the best. She is on top of everything. I am very happy living here. The communication is great and the location is also situated where I have access to great amenities

                      Manager

                      5/29/2023

                      278 Main Street - Giannotti Apartments
                      Hi, thank you for your review! Please give us a call or stop by our office if you ever need anything!

                      Updated Review

                      Review Author Icon

                      Resident 1041373

                      Verified Resident 2022 - 2023

                      5/6/2023

                      The staff are kind and responsive and they do their best to keep the building clean and everything in working order. However, the tenants often break the rule (by smoking inside the building) and some don't respect the building and leave trash on the floor… See More >
                        Manager

                        5/8/2023

                        278 Main Street - Giannotti Apartments
                        Hi, thank you for your review! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
                        Review Author Icon

                        Resident 1130114

                        Verified Resident 2022 - 2023

                        4/10/2023

                        It's Very Clean, Quiet & spacious. Maintenance comes right away when something is needed to be fixed. Wish they put security in parking lot or fenced in to protect theifs from getting in & stealing cars.

                          Manager

                          4/11/2023

                          278 Main Street - Giannotti Apartments
                          Your review will help give others insight on what it is like to live at our community; we appreciate you taking the time to share your experience.
                          Review Author Icon

                          Resident 1106056

                          Verified Resident 2020 - 2023

                          1/26/2023

                          Not enough control over loud music and other noise which is disturbing. Constant door slamming of large metal doors. Neighbors have little consideration for others. Not enough dumpsters or recycling bins so garbage is left in the parking lot which looks horrible.

                            Manager

                            1/26/2023

                            278 Main Street - Giannotti Apartments
                            We take our residents' comments seriously and would appreciate the chance to discuss your concerns further. If you would be willing, please reach out to our Property Manager at (203) 439-5744 so we can discuss this matter in hopes of reaching a resolution.
                            Review Author Icon

                            Resident 1078786

                            Verified Resident 2021 - 2022

                            10/26/2022

                            Love the community and all of the staff. Neighbors are friendly and the apartments are spacious. My only complaints are that the building would definitely benefit from more sound proofing and neighbors and residents need to clean up after their pets better. Overall a great,… See More >
                              Manager

                              11/1/2022

                              278 Main Street - Giannotti Apartments
                              Your review will help give others insight on what it is like to live at our community; we appreciate you taking the time to share your experience.
                              Review Author Icon

                              Resident 1068888

                              Verified Resident 2019 - 2022

                              9/23/2022

                              Love the improvements that Monica has made. We have had 3 managers in as many years but she is the best. My biggest issue is the rampant dog poops on the lawn. Neighborhood dogs poop here and we can't stop that of course, but our… See More >
                                Manager

                                9/23/2022

                                278 Main Street - Giannotti Apartments
                                it's experiences like yours that keep us motivated! We always strive to provide a positive experience! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
                                Review Author Icon

                                Resident 1068805

                                Verified Resident 2020 - 2022

                                9/22/2022

                                People who live here are so nice but management doesn't invoke a sense of community. Rules are not always followed and there is seldom a punishment for those who break them. Website has recently been revamped so amenities seem nicer than they are unfortunately. Overall,… See More >
                                  Manager

                                  9/23/2022

                                  278 Main Street - Giannotti Apartments
                                  Thank you for bringing your concerns to our attention. We will be happy to discuss your concerns further. Please call us at (203) 439-5744 or stop by the leasing office at your earliest convenience. Again, we appreciate you taking the time to share your experience. Your review will help give others insight into what it is like to live in our community.
                                  Review Author Icon

                                  Resident 1056837

                                  Verified Resident 2020 - 2022

                                  8/20/2022

                                  My experience living at this community is very good the people are very quiet and it's a friendly environment! The staff is there to assist when situation arises in my apartment that needs to be taken care of I will recommend any one who is… See More >
                                    Manager

                                    8/22/2022

                                    278 Main Street - Giannotti Apartments
                                    Thank you so much for the positive review! We hope that you will continue to be happy at 278 Main Street for many years!
                                    Review Author Icon

                                    Christiancorona

                                    Resident 2019 - 2022

                                    2/25/2022

                                    I have lived here since 2019 and I never had an issue with management and the people that take care of the building. Whenever a need for fixing something in the apartment arises they are very quick to respond and handle it properly. Everyone here… See More >
                                      Manager

                                      2/27/2022

                                      278 Main Street - Giannotti Apartments
                                      Hi, we appreciate you sharing this positive feedback with us! Please give us a call or stop by our office if you ever need anything!
                                      Review Author Icon

                                      Alicasrj

                                      Resident 2019 - 2022

                                      1/3/2022

                                      Please do not move here…please. Please do not let these people fool you into moving here. This is not what you think it is. These people only want more and more money. They find any ways to get more money. Please try and find somewhere… See More >
                                      Manager

                                      5/3/2022

                                      278 Main Street - Giannotti Apartments
                                      We appreciate your honest review, Alicasrj. Our team strives to deliver an excellent experience, but it sounds like we missed the mark. If you would be willing, please reach out to our Property Manager at (203) 439-5744 so we can discuss this matter in hopes of reaching a resolution.
                                      Review Author Icon

                                      anonymous

                                      Resident 2021

                                      12/20/2021

                                      If you are looking for a secured, luxury, and quiet place to live. Oh let me tell you, THIS AIN’T IT!! The walls are made of parchment paper. So you hear EVERYTHING in everyone else’s house. From conversations about what they did last night, what… See More >
                                        Manager

                                        7/27/2022

                                        278 Main Street - Giannotti Apartments
                                        Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
                                        Review Author Icon

                                        anonymous

                                        Resident 2020 - 2021

                                        4/1/2021

                                        If you like to hear your neighbor have sex, sneeze, play loud music every night after 12am, talk on the phone, cry, yell, fight, walk out of your apartment and smell drugs and smoke in the hallways, have the cops called on you from the… See More >
                                          Manager

                                          11/12/2021

                                          278 Main Street - Giannotti Apartments
                                          We are disappointed to learn of this situation but are glad you brought this to our attention. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. If you are willing, please contact us at (203) 439 -5744 so we can work towards a resolution. We look forward to hearing from you.
                                          Review Author Icon

                                          Real Review June 2020

                                          Resident 2020

                                          6/19/2020

                                          I currently live here and we currently have running dirty water. Don't bother living here seems all the smokers who smoke mariguana and cigarettes live here. It's no where near fancy- place is old and things always breaking down. Rents are overpriced !… See More >
                                          Manager

                                          6/24/2020

                                          278 Main Street - Giannotti Apartments
                                          We regret to hear that your living experience has been anything less than exceptional. We would like the opportunity to address your concerns. Please reach out to our Property Manager at (203) 439-5197 so we may discuss this experience further and see how we can make things better.
                                          Review Author Icon

                                          Lisa_R475

                                          Resident 2017 - 2018

                                          12/8/2018

                                          I just moved into my second apartment at 278 Main St., not because there was anything wrong with the first, but because there was everything right with this Community for me. I was looking for a larger space and could have gone to any of… See More >
                                            Review Author Icon

                                            anonymous

                                            Resident 2012 - 2017

                                            9/15/2017

                                            We've been living here for 5 years and when we first moved in the place seemed to be quiet. Far as privacy, there's none inside the apartment. We can hear every conversation, tv, running over our heads. It doesn't seem safe here anymore,… See More >
                                              Review Author Icon

                                              anonymous

                                              Resident 2014 - 2017

                                              5/10/2017

                                              I have been living here for 3 1\2 years. In that time, I have enjoyed my time here. I like that the building has a security system and that staff is on top of any persons not supposed to be in the… See More >

                                                Features & Amenities

                                                Laundry
                                                • Laundry On-Site
                                                Parking
                                                • Parking
                                                Pets
                                                • cat Allowed
                                                  Restrictions: 278 Main utilizes PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. All current and future residents must create a PetSreening.com Profile, even if there will not be a pet in the apartment. Upon completion of the PetScreening.com Profile, we will determine the pet's acceptance and the applicable pet fees. Click below for more information regarding our PetScreening.. Pet Limit: 1
                                                  Less Info
                                                  More Info
                                                • dog Allowed
                                                  Restrictions: 278 Main utilizes PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. All current and future residents must create a PetSreening.com Profile, even if there will not be a pet in the apartment. Upon completion of the PetScreening.com Profile, we will determine the pet's acceptance and the applicable pet fees. Click below for more information regarding our PetScreening.. Pet Limit: 1
                                                  Less Info
                                                  More Info
                                                Other
                                                • Air Conditioner
                                                • Cable & Satellite
                                                • DishWasher
                                                • Elevator
                                                • Furnished Available
                                                • High-Speed Internet
                                                • Large Closets
                                                • On-Site Maintenance
                                                • Package Receiving Service
                                                • Refrigerator
                                                • Window Coverings
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                                                Leasing

                                                Virtual touring and by appointment, self-guided touring is available. Contact us today! Looking for superb apartment living in West Haven, Connecticut? Come home to 278 Main. We are a well-maintained community in a convenient location. You can shop-till-you-drop at the many shopping centers nearby, and with restaurants and movie theaters, entertainment is just a few minutes away. We are at a close proximity from both I-91 and I-95 allowing your commute around Connecticut is a breeze. All Square Footage is Approximate.
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                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 09:00 AM - 05:30 PM
                                                • Saturday: Closed
                                                This community is managed by

                                                South Oxford Management

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                                                Questions & Answers (0)

                                                Frequently Asked

                                                How is 278 Main Street - Giannotti Apartments Rated?
                                                Based on 49 number of votes by renters, 278 Main Street - Giannotti Apartments is currently rated 3.4 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at 278 Main Street - Giannotti Apartments?
                                                278 Main Street - Giannotti Apartments is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                How effective was the maintenance team when resolving your problem?
                                                278 Main Street - Giannotti Apartments is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at 278 Main Street - Giannotti Apartments?
                                                278 Main Street - Giannotti Apartments is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                How safe is 278 Main Street - Giannotti Apartments?
                                                278 Main Street - Giannotti Apartments is rated 3.8/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                How satisfied are residents with the neighborhood?
                                                278 Main Street - Giannotti Apartments is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at 278 Main Street - Giannotti Apartments?
                                                278 Main Street - Giannotti Apartments is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                How often does management engage with reviews?
                                                Managers have responded to 100% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 1.17 days to their community reviews in the past year.
                                                Who manages 278 Main Street - Giannotti Apartments?
                                                South Oxford Management
                                                What is the pet policy at 278 Main Street - Giannotti Apartments?
                                                cat Allowed
                                                Restrictions: 278 Main utilizes PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. All current and future residents must create a PetSreening.com Profile, even if there will not be a pet in the apartment. Upon completion of the PetScreening.com Profile, we will determine the pet's acceptance and the applicable pet fees. Click below for more information regarding our PetScreening.
                                                Pet Limit: 1
                                                dog Allowed
                                                Restrictions: 278 Main utilizes PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. All current and future residents must create a PetSreening.com Profile, even if there will not be a pet in the apartment. Upon completion of the PetScreening.com Profile, we will determine the pet's acceptance and the applicable pet fees. Click below for more information regarding our PetScreening.
                                                Pet Limit: 1
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath
                                                3 Beds, 2 Baths
                                                Studio, 1 Bath
                                                What is the move-in special?
                                                Move in Special! - Limited Time Offer $500 off Select Apartment Homes.

                                                Contact Property

                                                278 Main Street - Giannotti Apartments

                                                February 2024

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                                                Baths

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                                                278 Main Street - Giannotti Apartments is a 432 - 1,245 sq. ft. apartment in West Haven in zip code 06516. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,556 - $2,194. Nearby cities include Orange, New Haven, East Haven, Milford, and Branford.

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