I've been here for three managers and tons of staff. With the exception of Brandon, the front office is terrible. Starting with Tommy. As others have mentioned, not only is he rude to residents, he's rude to staff (cleaners, maintenance, security and the lifeguards). They rarely respond to emails and don't address basic concerns. Maintenance is very nice and efficient. It is nice to have free parking but you have to fight with ADA staff. There are a lot of ADA residents and they are super nice. Their aides on the other hand, loud, rude and hog parking spaces. Rent keeps going up but nothing improves. There is a freaking tree/root growing from one of the downspouts! Shopping carts and cars are abandoned for months on end. They could and should do better.