Review History for anonymous

Bell Capitol Hill


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anonymous

Resident 2020

3/14/2020

Don't move here!!! This is the worst possible staff for delivered packages, it's a crap shoot as to whether you'll actually get what you order. They blame the drivers, but it never happens anywhere else, only here. If you get a package, they won't email you to let you know, so it better not be important because if it's delivered on Saturday, you won't get it until Monday and won't even actually know whether it was delivered or not until then (50-60% chance they probably lost it. The most incompetent staff I've ever, ever dealt with and I can't wait until my lease is up. Awful.
    Manager

    2/28/2020

    Bell Capitol Hill
    Good Afternoon! Thank you for your review. I apologize for the issues your are experiencing with your packages. The office staff has been working very closely with all carriers to ensure residents packages are either released to the office or delivered to a package locker. We understand any frustration with the deliveries and will continue to make an effort to guarantee proper delivery. -Bell Capitol Hill Staff

    Review 30 out of 50

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    Bell Capitol Hill

    March 2024

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