Review History for Verified Resident 642535

Brookland Ridge and The Arbors


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Resident 642535

Verified Resident ā€¢ 2017 - 2023

9/6/2023

The office employees are nice and professional, especially Ms. Jodiann Douglas, who is professional, helpful, considerate and consistent. I truly believe that because the complex is extremely broad and opened spaced that provided security cameras should be presented being as though, many levels of crime has become more rapid.
    Manager

    9/8/2023

    Brookland Ridge and The Arbors
    We appreciate your kind words about our team and we are always open to feedback that can help us improve the experience we offer. Please don't hesitate to contact our onsite team directly to talk about your thoughts.
    4 Previous Reviews

    Previous Review

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    Resident 642535

    Verified Resident ā€¢ 2018 - 2021

    10/1/2021

    my experience at brookland ridge has been a good and concerning experience. I've had to deal with a package stolen from my building which upset me greatly and angered me because I've continued to announce that security camera's are needed but feel like that concern is constantly overlooked by owners of Brookland Ridge because it will cost. Another concern is the LONG INCONVENIENCE FOR THE REPAIRING OF THE PLAYGROUND DUE TO DEVASTATING STORMS (its been well over a year or 2). PLEASE CARE MORE ABOUT THE GYM FACILITY (THE RESIDENTS DESERVE BETTER).
      Manager

      11/18/2021

      Brookland Ridge and The Arbors
      Thank you for sharing your valuable feedback with us. We will certainly consider your suggestions when we're looking into future improvements. We hope you'll reach out to us directly in the office to talk about any lingering concerns you have. Best wishes.

      Previous Review

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      Resident 642535

      Verified Resident ā€¢ 2018 - 2021

      2/26/2021

      My experience has been satisfying. The issues of tenants are being heard; however, I would like to see more safety security camera's surrounding the apartments to provide assistance alongside physical security which would be a great plus with recommendations.
        Manager

        6/16/2021

        Brookland Ridge and The Arbors
        Thank you for sharing your review with us and for pointing out the areas you'd like to see improvements in. We invite you to reach out to our office directly so that we can talk about your feedback and work together to enhance your stay. Thank you!

        Previous Review

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        Resident 642535

        Verified Resident ā€¢ 2018 - 2020

        10/20/2020

        There is a deep concern about the need of security camera's. Circumstances in which a security person is unable to capture or handle, Brookland Ridge should provide the safety needs by investing in real security camera's for their tenants, if tenants are of importance or our care REALLY MATTERS!!! A good place; however, more can be done FOR the residing community and safety is of very importance. For that reason, recommendations is pondered.
          Manager

          10/23/2020

          Brookland Ridge and The Arbors
          Thank you for sharing your thoughts with us about your experience here. We're always open to discussing constructive feedback with our residents and we invite you to reach out to our office directly if you have any additional suggestions for improvement. We want you to be comfortable here so we hope that you'll get in touch with us at your earliest availability.

          Previous Review

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          Resident 642535

          Verified Resident ā€¢ 2017 - 2019

          5/20/2019

          There have a lot of safely concerns within the complex, so I think it would be wise for Brookland Ridge to invest in safety camera's to ensure the safety of each tenant. I also feel that tenants should be notified of all dangerous activities instead of hearing by word of mouth from one another. Please ensure that no maintenance guy has NO way to access into any apartment(s) unless provided a work ticket.
            Manager

            5/23/2019

            Brookland Ridge and The Arbors
            Hi there, Your comfort and well-being is our top priority, which is why we'd like the opportunity to further discuss your comments and learn more about these concerns. Please feel free to stop by our office so we can chat. Thank you!

            Review 11 out of 258

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            Brookland Ridge and The Arbors

            March 2024

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