First, let me say that my experience with the staff of Columbia Plaza has been very positive. They try. However...
My apartment had mice for approximately 3 months. There were mice holes in two of the radiators. Think: mice droppings in the kitchen, pantry, living room, couches. They came out every night and was absolutely horrible. Yes, the staff came out when called, but they could only help when the mice were actually caught in the traps. It went on for months and was truly miserable (especially with kids in the house!)
The next thing is the roaches. We have been battling the roaches for 7 months now. The exterminator has come once a week since then. They are good people, but the Columbia Plaza roach problem is too big for them to solve. The building is infested with roaches inside all of the walls (same thing with mice), so even if your individual apartment is fixed, they'll come back from another apartment or the walls. It's so frustrated and truly disgusting -- also embarrassing with guests. I've found roaches in my food and in pots left on the stove. I've found roaches in my dishwasher and find at least 5-15 a day in my sink.
I write this review because for the time being, I'm stuck living in this complex. I beg the building to finally use their resources to address these issues. In the meantime, DO NOT MOVE HERE. DO NOT MOVE HERE. DO NOT MOVE HERE.