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Highbridge

2512 Q St NW, Washington, DC 20007
(225 Reviews & Surveys)
$2,050 - $2,310/mo

Highbridge Reviews

(33)

4.4 rating

See Details

38 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1204870

Verified Resident 2023

12/4/2023

This is a hidden gem of a building. The neighborhood has supreme historic charm and character, but Highbridge did a great renovation of every single apartment and amenity. Other buildings advertise and showcase their "fresher" units that have been recently renovated, but when you book a tour and find an extremely dated unit it leaves a sense of false advertising. Every unit in Highbridge has new and good quality finishings. Everything is clean, and chosen for ease of use and durability from the floors and walls to the appliances.

    Manager

    12/5/2023

    Highbridge
    Thanks for this excellent input and for sharing that you've found the community to be a hidden gem of the area! This is nice to hear and we're it's so nice to know that you've loved the amenities and your living space. Your kind words are greatly appreciated!
    Review Author Icon

    Resident 1188408

    Verified Resident 2021 - 2023

    10/9/2023

    My experience has been most favorable as I would commend the staff, custodians etc. who are most helpful when it has been necessary to contact them for any problem. They are professional in taking care of what needs to be done.

      Manager

      10/10/2023

      Highbridge
      Thank you so much for this review. We are so glad our team was able to provide you with an excellent experience. We appreciate your kind words about our staff and if there is anything further we can do for you, please don't hesitate to let us know.

      Updated Review

      Review Author Icon

      Resident 1170795

      Verified Resident 2023

      8/21/2023

      This is a great and safe community. Oliver Johnson expertise and assistance was absolutely fantastic and I would not be here had it not been for his help. The neighborhood is safe which is important to me.

        Manager

        8/21/2023

        Highbridge
        Thanks for sharing that you've felt safe and content within the community! This is nice to hear and we're glad to know that the team has provided wonderful service throughout your residency.
        Review Author Icon

        Resident 1167312

        Verified ProspectVisited 2023

        8/6/2023

        It was wonderful experience. I visited many apartments prior to my visit at Highbridge, but none truly felt like a genuine community. The facility offered a plethora of unexpected advantages that I had not found at any other facility.

          Manager

          8/7/2023

          Highbridge
          Thanks for your glowing review and for letting us know that you have enjoyed the sense of community here at Highbridge! This really is the ultimate compliment!
          Review Author Icon

          Resident 1165002

          Verified Resident 2023

          7/31/2023

          Highbridge has a safe and homely feel with modern and luxury interiors. A beautiful place to call home in an unbeatable location. Incredibly friendly leasing team, especial Oliver (shoutout!), which makes it all the more like home. Love the communal spaces.

            Manager

            7/31/2023

            Highbridge
            Thank you for this review and for letting us know that you feel safe and perfectly at home here! It's great to know that you've found the community to be both beautiful and well-located. Thanks again!
            Review Author Icon

            Resident 1158025

            Verified Resident 2022 - 2023

            7/9/2023

            Look it's in Georgetown. Yeah that's probably the biggest pro. It's a quiet nice neighborhood. Other than that I'd avoid. For what they charge you can get a house in Montgomery county. There's no special amenities. Good luck with parking. I usually have to park at least 3/4ths of a mile away to find reliable parking. Great way to get steps in, miserable in the unpredictable dc weather. Maintenance is a joke. Staff don't understand tenants rights. Overall save your money. Unless status is super important too you.

              Manager

              7/13/2023

              Highbridge
              Thanks for this review and for sharing that you've noticed room for improvement within the community. This is important input that we'll take to heart as we want your experience to be nothing but five-stars!
              Review Author Icon

              Resident 1140014

              Verified Resident 2022 - 2023

              5/11/2023

              Beautiful, well maintained community and perfectly located. Super helpful and accommodating maintenance, staff, and support. I've enjoyed my stay at highbridge and don't anticipate living anywhere else during my time in DC

                Manager

                5/15/2023

                Highbridge
                Thanks for your review and for sharing that you've found so much to love about the community! This is great to hear and we're happy that you're loving life here at Highbridge!
                Review Author Icon

                Resident 1124859

                Verified Resident 2023

                3/24/2023

                It is clear that the Highbridge team takes great care in what they do. The property is beautifully cared for and it is a bright, safe community thanks in large part to the wonderful people that work there. I am so grateful to Debbie, Adrian, and Oliver for making a stressful move easy and comfortable and already feel at home there.

                  Manager

                  3/27/2023

                  Highbridge
                  Thanks for this fabulous feedback! We love hearing that our team has impressed you and that they've helped make your experience stress-free! Thanks so much for sharing and for your continued residency!
                  Review Author Icon

                  Resident 1110104

                  Verified ProspectVisited 2023

                  2/7/2023

                  Oliver help to me about everything. After all other apartments I like the Highbridge. Only bad issue about Highbridge I guess garage prices. After this It's an awesome place to live. I am going to move within 2 days and it's going to fabulous I hope

                    Manager

                    2/8/2023

                    Highbridge
                    Thanks for your five-star review and for sharing that you've received excellent service from our team! this is great to hear and we're so happy you're thrilled by your living experience.
                    Review Author Icon

                    Resident 1076421

                    Verified Resident 2022

                    10/17/2022

                    So far, we are loving our experience at this community, and Oliver's help in making Highbridge feel like home right away. The process of moving in was very smooth, and we feel safe, secure and relaxed.

                      Manager

                      10/18/2022

                      Highbridge
                      Thanks for your review and for letting us know that you've been happy with the community! It's so nice to know that things are going smoothly and that our team has been helpful.
                      Review Author Icon

                      Resident 1072282

                      Verified Resident 2022

                      10/4/2022

                      I just moved in and I am loving my apartment, the building and the neighbourhood. It has great location because it is a quiet and safe area but is close to everything. Also, the staff were an absolute delight.

                        Manager

                        10/5/2022

                        Highbridge
                        Thanks for your feedback and for noting that you're loving your experience thus far! We are so glad you chose Highbridge at your new home and we're happy you feel safe and comfortable in the community.
                        Review Author Icon

                        Resident 1035169

                        Verified Resident 2021 - 2022

                        6/12/2022

                        It's been great. Maintenance is quick. Concierge helped me when I broke my foot. Everyone is nice and quick to jump to help. Also- I love seeing the cleaning staff every morning. Things are resolved quickly which is always appreciated.

                          Manager

                          6/13/2022

                          Highbridge
                          Thank you very much for this review! We are so glad our team has brought you such an amazing experience. We appreciate all your feedback and if there is anything else we can do for you, please do not hesitate to let us know. Thank you so much and have a great day!
                          Review Author Icon

                          Resident 1028853

                          Verified Resident 2022

                          5/23/2022

                          My wife and I ran accidentally into the building which had a sign of Apartment Homes Now Leasing. We were warmly welcomed by Property Manager Oliver who gave us a tour that really helped our decision. Despite the pain of doing all the paper work, we felt it was worth the pain to have landed an apartment in this nice community.

                            Manager

                            5/24/2022

                            Highbridge
                            Wow! This is great to hear and we're so happy that you've enjoyed your experience overall. Thanks for letting us know that you are happy with your choice to live here - we're so happy to welcome you to the community!
                            Review Author Icon

                            anonymous

                            Resident 2021 - 2022

                            4/29/2022

                            I do not recommend this property.

                            Overpriced. Unresponsive management. BUGS. Noise is terrible between floors - you can hear everything above you. A few longtime residents have left due to the management, and many current residents are considering leaving. We are tired of dealing with the inefficient managers. Given the location, the apartments won't sit empty long, and I feel sorry for the next residents. It seems nice on the outside with the amenities and modern apartments, but living here will just be one constant headache.

                              Manager

                              5/3/2022

                              Highbridge
                              Thank you for taking a moment to share your thoughts with us. We regret to learn that you've found several aspects of the community that could be improved on, but we definitely appreciate your candid feedback as it'll help us improve things overall.
                              Review Author Icon

                              anonymous

                              Resident 2020 - 2022

                              4/24/2022

                              Run.

                              The only good thing about living here is the location and Victor, Maria, and Adrian. The office staff is incredibly rude and couldn't care less about resolving issues and keeping the building nice, secure, and in proper working order. How long does it take to get washers/dryers fixed? We're going on a year now, at least, of the community laundry having only one working washer and one working dryer. The a/c is also a HUGE issue. Residents were left for 3 months in the middle of the sweltering summer without a/c last year. Multiple apartments are experiencing issues again this year as the weather is starting warm up. Do yourself a favor and find an actual luxury apartment to spend your money on. This place is certainly not worth the price.

                                Manager

                                4/26/2022

                                Highbridge
                                Thank you for taking the time to share your thoughts with us. We read your feedback thoroughly and regret to hear there are a few areas of concern. Our team is on hand to learn more and we invite you to give us a call at 202.858.2249, so we can speak directly. We look forward to hearing from you.

                                Updated Review

                                Review Author Icon

                                Resident 783235

                                Verified Resident 2019 - 2022

                                4/7/2022

                                Great location in a renovated building. Gym and business center are nice amenities. There is a diversity of individuals in the community and in general it is an open and friendly group. Apartments have good natural light and some have city views

                                  Manager

                                  4/10/2022

                                  Highbridge
                                  Thanks for your review! We're so glad living here has been a great experience and that you love the amenities. Thanks again for sharing - take care!
                                  Review Author Icon

                                  Resident 1009109

                                  Verified Resident 2022

                                  3/22/2022

                                  Excellent staff They are very helpful. Beautiful apartments and common areas. I highly recommend Highbridge Apartments. The move in process went very smoothly unlike any other apartment that I have moved into.

                                    Manager

                                    3/23/2022

                                    Highbridge
                                    Thanks for your kind words! It's great to know that you've loved living here and that you recommend us to others. That means a lot - thanks again for your candid feedback!

                                    Updated Review

                                    Review Author Icon

                                    Resident 839750

                                    Verified Resident 2020 - 2022

                                    2/27/2022

                                    Highbridge is a modest size community but has all that one really needs. A perfect convenient location, exceptional and responsive staff and safe and clean facilities. The community has been a synctuary during Covid

                                      Manager

                                      2/28/2022

                                      Highbridge
                                      Thanks for this feedback! It's nice to hear that the community here at Highbridge checks all the boxes for you and that you've enjoyed your residency thus far. Thanks again for sharing - take care!
                                      Review Author Icon

                                      Resident 992677

                                      Verified Resident 2020 - 2022

                                      1/25/2022

                                      It's a great building! People are great - an interesting and fabulous group of residents. Great location central to downtown and local restaurants, farmers markets, running trails and public transport. The management is super and easy to work with - easy to approach and responsive.

                                        Manager

                                        1/26/2022

                                        Highbridge
                                        Thanks for this glowing review and for noting how wonderful the people within the community as well as the location is here at Highbridge. We're glad for a review like this one and for your residency!
                                        Review Author Icon

                                        Resident 941015

                                        Verified Resident 2019 - 2021

                                        8/17/2021

                                        It was good at the beginning but the quality of service, support from the front office is nonexistent. No longer a luxury apartment. We are simply not getting value for what we paid for. Significant improvements required

                                          Manager

                                          8/24/2021

                                          Highbridge
                                          Thanks for this feedback and for alerting us that you're not having the experience you'd expect from our community. We strive for all residents to be completely satisfied with their experience here and regret to hear this hasn't been the case for you. We invite you to call or email the management office so that we can learn more about the updates you're looking for and so we can address any concerns. We hope to hear from you soon!
                                          Review Author Icon

                                          Resident 926146

                                          Verified Resident 2021

                                          7/11/2021

                                          Living at the Highbridge thus far has been a joy. It is a quiet space with a respectable community which offers the most comfortable living arrangements. Their prompt service and communication goes above and beyond, providing nothing but a stellar experience.

                                            Manager

                                            7/13/2021

                                            Highbridge
                                            Thank you so much for taking the time to share this feedback with us! It's wonderful to know you're enjoying your experience at Highbridge. Our team is appreciative of your kind words about our attentive service and transparent communication!
                                            Review Author Icon

                                            Resident 919458

                                            Verified Resident 2021

                                            6/21/2021

                                            Friendly, clean, great environment both in the apartment and in the neighborhood. Great amenities and solid concierge service. Maintenance staff are responsive to the needs of residents. Residents are friendly and as a newcomer here, welcoming.

                                              Manager

                                              6/23/2021

                                              Highbridge
                                              Thanks for the excellent feedback! It's wonderful to know you're enjoying your experience at Highbridge and we earned all five stars. Your review put a smile on our faces!

                                              Updated Review

                                              Review Author Icon

                                              Resident 767778

                                              Verified Resident 2019 - 2021

                                              6/9/2021

                                              It has excellent location, ambiance, and maintenance practices. I always feel that everything is clean and in working order, as well as modern. Really I just think it is a wonderful community, with excellent location, quality, and amenities, it is somewhere I am very happy to live.

                                                Manager

                                                6/13/2021

                                                Highbridge
                                                Thank you so much for your review! We are thrilled you have been enjoying the different features of our complex. We appreciate your kind words, and we thank you for choosing Highbridge as your place to call home!
                                                Review Author Icon

                                                Resident 914637

                                                Verified Resident 2021

                                                6/9/2021

                                                Great location! Can walk into DuPont Circle area and Georgetown. Safe neighborhood and friendly leasing office. Very pet friendly and there's a dog park about a 10 minute walk from the complex. Highly recommend.

                                                  Manager

                                                  6/15/2021

                                                  Highbridge
                                                  Thank you for this review. We are so glad you have been having a joyful experience. Your feedback is greatly appreciated, and if there is anything else we can do for you, please do not hesitate to let us know. Thank you for choosing Highbridge as your place of residence and we hope you have a great day!
                                                  Review Author Icon

                                                  Resident 880022

                                                  Verified Resident 2019 - 2021

                                                  3/7/2021

                                                  Lost packages ? no promise to track them down. One was a $300 bottle of wine from my company for Christmas. It had to be signed for ? there was proof of delivery but no package when I returned home. The "investigation" never happened after asking several times. I was also locked out of my apartment on a Sunday. The on-call staff promised to arrive within 30 minutes.. didn't arrive for 3 HOURS. I was stranded outside with my puppy.

                                                    Manager

                                                    3/9/2021

                                                    Highbridge
                                                    I'm sorry to hear about your frustration and I'd like to help. So I can best assist, could you give me a ring at (202) 858-2249? It's important to me that your concerns are addressed and I hope to hear from you soon.

                                                    Floor Plans & Pricing

                                                    Studio

                                                    S1

                                                    Studio, 1 Bath | 377 sq. ft.

                                                    $2,050 - $2,310

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    4.1

                                                    Safety

                                                    3.6

                                                    Office Staff

                                                    4.6

                                                    Maintenance

                                                    4.4

                                                    Neighborhood

                                                    4.7

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    6

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.17 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $400 ~ 600. Restrictions: We welcome 2 pets per apartment home. There is a $400 non-refundable pet fee for the first pet, and $200 non-refundable pet fee for the second pet. Pet rent is $50 per month per pet. There is a weight limit of 100 pounds per pet, and breed restrictions apply. Please call our leasing office for our complete pet policy.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Fee: $400 ~ 600. Restrictions: We welcome 2 pets per apartment home. There is a $400 non-refundable pet fee for the first pet, and $200 non-refundable pet fee for the second pet. Pet rent is $50 per month per pet. There is a weight limit of 100 pounds per pet, and breed restrictions apply. Please call our leasing office for our complete pet policy.. Pet Limit: 2
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Bicycle Storage Available
                                                    • Business Center
                                                    • Concierge
                                                    • Controlled Access
                                                    • Fitness Center
                                                    • Gas Grills
                                                    • Landscaped Courtyard with Grilling Stations
                                                    • Library
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pet Spa
                                                    • Pet Wash Stations
                                                    • Short Term Lease Available
                                                    • Storage Space
                                                    • TV Lounge
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                                                    Leasing

                                                    Quality comes without compromise at Highbridge. One step inside its light-flooded space and you'll notice no design detail has been overlooked. Fresh, contemporary features harmoniously intertwine historic building elements including skylights, expansive windows, exposed brick and crystal chandeliers to create a timeless living experience that is as authentic as it is awe-inspiring. Select from deluxe studio, one-bedroom, and two-bedroom units, all featuring top-of-the-line features and amenities.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    SteelHead Management

                                                    A
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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 225 number of votes by renters, Highbridge is currently rated 4.4 out of 5 stars.
                                                    Highbridge is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Highbridge is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Highbridge is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Highbridge is rated 3.6/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Highbridge is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Highbridge is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 1.17 days to their community reviews in the past year.
                                                    SteelHead Management
                                                    Dogs Allowed
                                                    Fee: $400 ~ 600
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $400 non-refundable pet fee for the first pet, and $200 non-refundable pet fee for the second pet. Pet rent is $50 per month per pet. There is a weight limit of 100 pounds per pet, and breed restrictions apply. Please call our leasing office for our complete pet policy.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $400 ~ 600
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $400 non-refundable pet fee for the first pet, and $200 non-refundable pet fee for the second pet. Pet rent is $50 per month per pet. There is a weight limit of 100 pounds per pet, and breed restrictions apply. Please call our leasing office for our complete pet policy.
                                                    Pet Limit: 2
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    Highbridge

                                                    June 2024

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                                                    Beds

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                                                    Baths

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                                                    Highbridge is a 377 sq. ft. apartment in Washington in zip code 20007. This community has a 0 Bed, 1 Bath, and is for rent for $2,050 - $2,310. Nearby cities include Mount Rainier, Brentwood, West Hyattsville, Arlington, and Hyattsville.

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