#2,445 #16 #16

What is epIQ?

Majestic

3200 16th Street Northwest, Washington, DC 20010
(400 Reviews & Surveys)
$1,500 - $2,401/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

Lease today and choose between a portable dishwasher, an electric scooter or a $250 visa gift card when you move by 3/15! Restrictions may apply. Limited availa...

Show More

Floor Plans & Pricing

Studio

STUDIO

Studio, 1 Bath | 470 - 580 sq. ft.

$1,500 - $1,850

7 Available Units

See Floor Plan Details

1 Bedroom

1 BDRM

1 Bed, 1 Bath | 1,050 sq. ft.

$2,401

See Floor Plan Details

2 Bedrooms

2 BDRM

2 Beds, 1 Bath | 1,225 sq. ft.

$2,263

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.5

Grounds

4.1

Safety

4.0

Office Staff

4.0

Maintenance

4.2

Neighborhood

4.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

11

Manager’s Review Engagement

A

Percentage of reviews responded to

90.91%

Manager’s Review Reply Time

B+

Average time to respond to reviews

8.45 days

View Community Timeline
View Community Timeline

Majestic Reviews

(75)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1217123

Verified Resident 2022 - 2024

1/14/2024

Muy comodo lugar personal bien amable todo esta accesible por eso me a gustado magestic el gimnasio esta muy bien y la lavanderia muy bien me an recibido muy amablemente tanto personal como residentes

    Manager

    1/16/2024

    Majestic
    We're thrilled to hear that you're enjoying your experience at Majestic Apartment. It's great to hear that you find our staff welcoming and facilities like the gym and laundry to be up to your standards. Thank you for choosing Majestic Apartments as your home. --- Estamos encantados de saber que está disfrutando de su experiencia en Majestic Apartment. Es fantástico saber que nuestro personal le resulta acogedor y que instalaciones como el gimnasio y la lavandería están a la altura de sus estándares. Gracias por elegir Majestic Apartments como su hogar.
    Review Author Icon

    Resident 1210095

    Verified Resident 2023

    12/19/2023

    I love the diversity in this building! Everything is so convenient, the staff is very friendly and flexible to your needs! So far I have not had any issues with a lost package because someone stole it in the building since the company offers the service… See More >
      Review Author Icon

      Resident 1194102

      Verified Resident 1999 - 2023

      10/29/2023

      I have lived in this residence since March 1991. I have seen a lot of things come and go. Indeed, in all the years that I've resided in the neighborhood, its makeup has changed considerably. What vexes me somewhat is why we… See More >
      Manager

      10/30/2023

      Majestic
      Hello, we appreciate your long-term residency at Majestic Apartments and value your feedback. We understand your concerns regarding our pet policy. Our aim is to create a harmonious community that respects the preferences and comforts of all our residents. Your feedback is important and will be taken into account in our future decision-making. Thank you for sharing your thoughts with us.
      Review Author Icon

      Resident 1192813

      Verified Resident 2021 - 2023

      10/24/2023

      El edificio es muy limpio, el personal de la oficina es muy amable y ayudan mucho a la hora de aplicar y tambi?n cuando eres ya miembro del edificio. La comunidad me gusta mucho ya que esta muy cerca las tiendas, escuelas, comedores y parques,… See More >
        Manager

        10/26/2023

        Majestic
        "The building is very clean, the office staff is very friendly and they help a lot when applying and also when you are already a member of the building. I really like the community since it is very close to shops, schools, restaurants and parks, it is incredible." --- Thank you for sharing your positive experience at Majestic Apartments. We are glad to know that our friendly staff and clean environment met your expectations. We're also happy that our location close to shopping and parks is convenient for you. We appreciate your kind review. --- Gracias por compartir su experiencia positiva en Majestic Apartments. Nos alegra saber que nuestro personal amable y el entorno limpio han cumplido con sus expectativas. También estamos encantados de que nuestra ubicación cercana a tiendas y parques sea conveniente para usted. Agradecemos su amable valoración.

        Updated Review

        Review Author Icon

        Resident 1010859

        Verified Resident 2017 - 2023

        10/22/2023

        It's great. The staff is friendly and professional, and whenever I have any issues, they're taken care of promptly. I would recommend anyone to come live here. I also think it's clean, and the front well kept.

          Manager

          10/24/2023

          Majestic
          Thank you for sharing your positive experience at Majestic Apartments. We're delighted to know that our friendly and professional staff has met your expectations. We strive to provide prompt service and maintain a clean environment for our residents. Your recommendation is greatly appreciated.
          Review Author Icon

          anonymous

          Resident 2021 - 2023

          10/11/2023

          Multiple infestations

          The staff is wonderful but the building owners run it like a slum. I recently moved out after dealing with roaches for months and catching some mice. I have met neighbors who had very severe mice infestations — double digit sightings in the span of… See More >
            Manager

            10/12/2023

            Majestic
            We're sorry to hear about the issues you faced during your stay at Majestic Apartments. We understand that pest problems and elevator maintenance are serious concerns, and we take such matters very seriously. Our team consistently works with pest control professionals for regular treatments and inspections to address any issues promptly. Additionally, we are working on improving the maintenance of our elevators and other facilities. We appreciate your feedback on the rent increase, and we understand the importance of providing value to our residents. Thank you for your feedback and we wish you the best in your new home.

            Updated Review

            Review Author Icon

            anonymous

            Resident 2018 - 2023

            8/12/2023

            going downhill, do NOT move in here

            Things are going downhill here, and maybe going downhill fast. The most recent betrayal of tenants is the recent announcement that we will no longer have weekend concierge [front desk] services. Unattended buildings become sitting ducks. A lot of us do our laundry on the… See More >
              Manager

              8/14/2023

              Majestic
              It is unfortunate that you are not satisfied with the recent change in our weekend concierge services. Despite the change in hours, we are still dedicated to providing adequate concierge services and other package delivery alternatives such as delivery lockers at nearby businesses. The comfort and safety of our residents remain our top priority as we are working to improve our current FOB system and have provided our residents with guidelines regarding personal safety. The layout of the lobby area and the placement of the recycling bins are to ensure that these common areas are convenient and enjoyable for all our residents. We will take this feedback into consideration as we work to improve our services. We apologize for any inconvenience caused by the issue with your bathroom heat. Please contact us directly at www.ross-companies.com/contactus to resolve this issue. Thank you for your feedback and please feel free to reach out to us if you have any further questions or concerns.

              Updated Review

              Review Author Icon

              Resident 972435

              Verified Resident 2019 - 2023

              7/5/2023

              Had an overall good experience. Would have to keep in mind this is an older property in DC. However this property for me has been quiet, safe, and comfortable. I would prefer to have 24hour desk/concierge.

                Manager

                7/6/2023

                Majestic
                Thank you for sharing your positive experience at Majestic Apartments! We're glad to hear that you find our property quiet, safe, and comfortable. We understand your preference for a 24-hour desk/concierge, but we do have a concierge available on-site after office hours from 5PM-11PM on weekdays and 9AM-11PM on weekends. If you have any other questions or concerns, please don't hesitate to reach out to us. Thank you for choosing Majestic Apartments as your home!
                Review Author Icon

                Resident 1156238

                Verified Resident 2023

                7/4/2023

                The move-in process was smooth. The leasing office was easy to get a hold of for assistance in any way. I scheduled my move-in in advance and was able to reserve the loading dock and service elevator as well. They were great with any immediate… See More >
                  Manager

                  7/5/2023

                  Majestic
                  Wow! Thank you for sharing your awesome experience with us. We're loving the smooth transition during your move in, we know this can be a very stressful time and we're happy we were able to make it an easy one for you. Our team is always happy to assist if you have any questions :)

                  Updated Review

                  Review Author Icon

                  Resident 1076644

                  Verified Resident 2021 - 2023

                  6/20/2023

                  The community is nice! The Building is kept up decent! It's a quiet building and I like that!! The convenience of the neighborhood stores and metro I really liked when I chose to move here!!the overall leasing staff is always pleasant and are willing to… See More >
                    Manager

                    6/28/2023

                    Majestic
                    Thank you so much for your awesome review! We're so appreciative for your kind words about our team. We'll be sure to pass along your positive feedback. We truly do care about our residents- please do not hesitate to let us know if you need anything else.
                    Review Author Icon

                    Resident 1130571

                    Verified Resident 2012 - 2023

                    4/11/2023

                    The Majestic has consistently had the worst management of any building I have lived in: ineffective, dishonest, evasive. They do not maintain the building and make empty promises of future repairs. If I were a prospective renter, I would not trust anything you are told.… See More >
                      Manager

                      4/11/2023

                      Majestic
                      We truly appreciate having you as a member of the Majestic family and we appreciate your feedback. At Majestic, we strive to provide prompt, professional service and always try to be as transparent as possible. We're sorry to hear of your disappointment and we would like to meet with you to see where we dropped the ball with honesty. We work diligently to maintain the comfort and cleanliness of our building on a daily basis. Our porters have done a fantastic job maintaining the property for over 7 years. The remodeling of our front lobby, a decision made by ownership, was to move the manager office, originally located in the basement, upstairs to create a space for the leasing office. This decision was made a couple years prior to the new management company coming aboard. Great news is that the 2nd-8th floors have been inspected and we have begun the Spring painting of each floor with carpet cleaning to follow. We take pride in our maintenance employee, Trevin, and he is thankful for the positive rating he received from you. We will schedule the 8th floor for maintenance very soon. If you have any immediate concerns, please stop by the office. Thank you again for your review as we value resident feedback and are always looking for ways to make Majestic a great place to live.
                      Review Author Icon

                      Resident 1111607

                      Verified Resident 2021 - 2023

                      2/9/2023

                      I have had a great experience in this community. The value of my apartment home with an affordable rent is unmatched in DC. Staff are always willing to help out, answer questions, or accommodate any needs of residents. Very close to many transportation options as… See More >
                        Manager

                        2/9/2023

                        Majestic
                        Thank you so much for the positive recognition and review! We are thrilled to hear you are enjoying the kind of living experience we take pride in at Majestic! It has been a pleasure serving you and we look forward to many more great experiences! Thanks again, you are appreciated!

                        Updated Review

                        Review Author Icon

                        Resident 1034313

                        Verified Resident 2019 - 2023

                        2/5/2023

                        I have always loved the architecture of the building. Apartments on the front side get great light. Maintenance responds to requests quickly. Office is communicative. Building is quiet but in a great location to access other parts of the city and to walk to restaurants,… See More >
                          Manager

                          2/6/2023

                          Majestic
                          We're so appreciative of your 5-star rating and positive feedback! Our convenient location is truly a gem and we're so glad you're loving it! It's great to know that you've had a pleasant experience with our office and maintenance staff and services. Should you need further assistance, please let us know. Thanks!
                          Review Author Icon

                          Resident 1095983

                          Verified Resident 2022

                          12/19/2022

                          Older building but well maintained, helpful and friendly staff. Maintenance is very responsive. Windows could use an update, but units have beautiful wood floors. Some noise but that's mostly from the street, not the other residents.

                            Manager

                            12/20/2022

                            Majestic
                            Thanks for taking the time to share your feedback with us. We're happy to hear about your overall positive living experience. If there's anything we can do to increase your comfort, please let us know.
                            Review Author Icon

                            Resident 1093474

                            Verified Resident 2022

                            12/11/2022

                            The process of locating the apartment, looking at the facilities, leasing it, and moving in has been very smooth. The assistant property manager Stephanie Valez has been extremely helpful. The property itself is very good. In particular, the gym has been very useful for me.… See More >
                              Manager

                              12/11/2022

                              Majestic
                              Welcome to Majestic! We're happy to hear you had a smooth leasing and move-in process and we're glad Stephanie was able to assist you along the way! It sounds like our community amenities have been a great fit for you. If there's anything else we can do to assist you, please let us know!

                              Updated Review

                              Review Author Icon

                              Resident 1074483

                              Verified Resident 2022

                              11/22/2022

                              great staff, friendly and welcoming residents. clean building. wonderful view from rooftop deck. friends who have visited have been very complimentary of the apartment openness and light. much better than the sterile apartments in an area like navy yard

                                Manager

                                11/28/2022

                                Majestic
                                We're happy to hear you're enjoying the kind of living experience we take pride in at Majestic! It's also great to hear your friends are pleased with their visit to our community. If there's anything we can do to increase your comfort, please let us know!
                                Review Author Icon

                                Resident 1087440

                                Verified Resident 2022

                                11/21/2022

                                Very very poor management at Ross. They don't seem to understand the basic needs and extreme restrictions they place upon their residents. From illegal entries of my apartment, to a poorly executed front desk responsibilities, and an almost unusable laundry room- the few basic amenities… See More >
                                  Manager

                                  11/22/2022

                                  Majestic
                                  We're sorry to hear of your disappointment and apologize for any confusion and challenges you encountered regarding maintenance. The comfort and safety of our residents is our top priority as we work to promptly and diligently address all concerns. We would like to clarify that no illegal entries of your unit were made. Our maintenance tech received your maintenance request and worked to address them as soon as possible. He also locked your unit as it was upon entry. However, our team empathized and expressed our sincerest apologies for any inconveniences this may have caused. Regarding the laundry room, we are aware of the ongoing repairs. We're happy to report that all issues have been fixed and we were sure to let our residents know of this. We also asked residents to notify us of any issues. Since the beginning of the repair process, not at any time was the laundry room closed. We appreciate you bringing your concerns to our attention and we hope that brings clarity to any confusion. If you would like to discuss any further concerns with us, please do not hesitate to let us know. It's important to us that our residents are happy and we want to make things right. Thank you!
                                  Review Author Icon

                                  Resident 1078020

                                  Verified Resident 2021 - 2022

                                  10/24/2022

                                  I have had a great experience at Majestic. It is good value for money, with decent amenities and service. The apartments themselves are well kept and have a vintage feel, which I like and is important to me.

                                    Manager

                                    10/24/2022

                                    Majestic
                                    We're happy to hear you've had a great experience at Majestic! It's good to know you see great value in the living experience we offer. If there's anything we can do to increase your comfort, please let us know. Thank you!
                                    Review Author Icon

                                    Resident 1070142

                                    Verified Resident 2022

                                    9/27/2022

                                    The community is vibrant and busy. Easily walkable to all local destinations, public transport, shopping and eateries. Parking is an issue. Building is well kept. Wish they had parking or a partnership with a local garage.

                                      Manager

                                      9/27/2022

                                      Majestic
                                      Thank you for your positive review! Our convenient location is certainly a gem and we're so happy to hear you're loving it! We do have ample street parking for 10 blocks down for our residents. If there's anything we can do to increase your comfort, please do not hesitate to let us know. Thanks!
                                      Review Author Icon

                                      Resident 1067370

                                      Verified Resident 2021 - 2022

                                      9/18/2022

                                      I contacted the leasing office to inquire about the availability of studio apartments in my price range and was notified promptly that a unit in my price range was available. I met with the leasing manager twice to initially view the unit and a second… See More >
                                        Manager

                                        9/19/2022

                                        Majestic
                                        Welcome to your new home at Majestic! We're thrilled to have you here, and we're honored to know that you're happy with your decision to live with us. We’re so appreciative you took the time to share your recognition of our team. It’s great to hear that we were able to make it a smooth leasing process for you. If there's anything we can do for you as you settle in, please don't hesitate to let us know! Thank you for the 5-star review and again, welcome!
                                        Review Author Icon

                                        Resident 1065945

                                        Verified Resident 2021 - 2022

                                        9/13/2022

                                        Friendly staff and solid value for the space. Maintenance requests are completed in a timely and professional manner. The building runs very hot in the winter due to radiator heating that is not adjustable, so be advised that you may be on your own dealing… See More >
                                          Manager

                                          9/13/2022

                                          Majestic
                                          Thank you so much for your positive recognition! We are thrilled to hear you have received the kind of service we take pride in at Majestic! It has been a pleasure serving you and we look forward to your future experiences and your continued loyalty! Thanks again, you are appreciated!
                                          Review Author Icon

                                          Resident 1065212

                                          Verified Resident 2021 - 2022

                                          9/11/2022

                                          Good experience so far. Apartment is in a nice neighborhood and is walkable/accessible to shops and grocery stores. Some issues with roaches and mice, despite my apartment being clean. All my maintenance requests have been fulfilled in a timely manner, which I am greatful for.

                                            Manager

                                            9/12/2022

                                            Majestic
                                            Thank you for your feedback. We're glad to hear you're enjoying a positive experience so far. It's good to know our location has been a convenient fit for you and we're thrilled to know you were provided exceptional maintenance service. Should you need further assistance, please do not hesitate to let us know. Thank you!
                                            Review Author Icon

                                            Resident 1060364

                                            Verified Resident 2000 - 2022

                                            8/30/2022

                                            My experience has been pleasant. Never experienced any real problems, the management has always been courteous and available. The environment is also nice with needed renovations added throughout the years

                                              Manager

                                              8/30/2022

                                              Majestic
                                              We're happy to hear your experience at Majestic has been pleasant and positive! We look forward to many more great experiences and hope you'll let us know if there's anything we can do to increase your comfort. Thank you!
                                              Review Author Icon

                                              Resident 1056987

                                              Verified Resident 2021 - 2022

                                              8/21/2022

                                              While the community is strong and the location is great, management has been difficult to deal with recently. I am hoping that things continue to improve as they have but I would still recommend the location for price.

                                                Manager

                                                8/23/2022

                                                Majestic
                                                Thank you for your overall feedback and recommendation. It's good to know our convenient location has been a great fit for you. We're sorry to hear of your recent experience with management. We'd love to hear where we fell short so we can work to provide you a better customer service experience moving forward. If you're open to discussing your experience with us, we invite you to please contact our Resident Help team by using the following link http://bit.ly/2ZKI80w and completing the contact form. Thank you and we are striving to do better!
                                                Review Author Icon

                                                anonymous

                                                Resident 2020 - 2022

                                                7/18/2022

                                                Theft, Roaches, Mice

                                                Management takes zero accountability for theft in this building, all while increasing their rent. Looking at previous reviews, it seems like someone else reported theft in the laundry room as of August 21, 2021, so it's laughable that they acted surprised when multiple residents this… See More >
                                                  Manager

                                                  7/19/2022

                                                  Majestic
                                                  Thank you for your feedback and we apologize that your experience was anything less than satisfactory. We’re sorry to hear of the incident regarding your personal items in the laundry room. Our team was able to speak with you and advised you to file a claim with your renter’s insurance. In addition, we’ve taken corrective action against the reported theft. When maintenance concerns arise, we work to promptly address and resolve them once we’re notified of the issue. We understand these events can be frustrating. At Majestic, it is expected that our staff members treat all of our residents with the utmost respect, however, we also expect the same respect and cooperation in return as we work hard to handle and address each of our residents’ concerns. Thank you.

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Other
                                                  • Air Conditioner
                                                  • BBQ and Picnic Area
                                                  • Ceiling Fan
                                                  • Concierge
                                                  • Controlled Access
                                                  • Disposal
                                                  • Elevator
                                                  • Fitness Center
                                                  • Historic Community
                                                  • Intercom System
                                                  • Microwave
                                                  • Newly Upgraded Mailboxes
                                                  • On-Site Maintenance
                                                  • Premium Bathroom
                                                  • Premium Flooring
                                                  • Premium Lighting Fixtures
                                                  • Public Transportation
                                                  • Renovated Kitchens
                                                  • Renovated Lobby
                                                  • Resident Portal with Online Payments
                                                  • Roof-top Terrace
                                                  • Walk In Closets
                                                  Show Less
                                                  Show More

                                                  Leasing

                                                  Welcome to Majestic, a stunning apartment community that offers studio, 1- and 2-bedroom floor plans fit to accommodate your lifestyle. Our apartments come with updated kitchens and bathrooms, large walk-in closets, and designer lighting. Our location is conveniently situated within close proximity to all that the Mount Pleasant area has to offer, including shops, restaurants, and Metro. Schedule an in-person visit now to learn more about making this special property your next home!
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 05:00 PM
                                                  • Saturday: 10:00 AM - 03:00 PM
                                                  This community is managed by

                                                  ROSS Management Services

                                                  A
                                                  A
                                                  Communities
                                                  26

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is the estimated utility bill for one person?

                                                  Frequently Asked

                                                  How is Majestic Rated?
                                                  Based on 400 number of votes by renters, Majestic is currently rated 4.2 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Majestic?
                                                  Majestic is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Majestic is rated 4.2/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  What are noise levels like at Majestic?
                                                  Majestic is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Majestic?
                                                  Majestic is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Majestic is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Majestic?
                                                  Majestic is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 90.9091% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 8.45 days to their community reviews in the past year.
                                                  Who manages Majestic?
                                                  ROSS Management Services
                                                  What is the pet policy at Majestic?
                                                  No pet policy available
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  Studio, 1 Bath
                                                  What is the move-in special?
                                                  Lease today and choose between a portable dishwasher, an electric scooter or a $250 visa gift card when you move by 3/15! Restrictions may apply. Limited availability, get in touch with us for more info! Schedule an in-person visit today to learn more about making this special property your next home!

                                                  Contact Property

                                                  Majestic

                                                  March 2024

                                                  Sun
                                                  Mon
                                                  Tue
                                                  Wed
                                                  Thu
                                                  Fri
                                                  Sat
                                                  1
                                                  2
                                                  3
                                                  4
                                                  5
                                                  6
                                                  7
                                                  8
                                                  9
                                                  10
                                                  11
                                                  12
                                                  13
                                                  14
                                                  15
                                                  16
                                                  17
                                                  18
                                                  19
                                                  20
                                                  21
                                                  22
                                                  23
                                                  24
                                                  25
                                                  26
                                                  27
                                                  28
                                                  29
                                                  30
                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Majestic is a 470 - 1,225 sq. ft. apartment in Washington in zip code 20010. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,500 - $2,401. Nearby cities include Mount Rainier, Brentwood, Arlington, Hyattsville, and Takoma Park.

                                                  Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.