Manor Village Apartments
#20,546 #167 #167

What is epIQ?

Manor Village Apartments

1717 Alabama Ave SE, Washington, DC 20020
(28 Reviews)
$1,005 - $1,225/mo

Floor Plans & Pricing

1 Bedroom

1 Bedroom

1 Bed, 1 Bath | 550 sq. ft.

$1,005

See Floor Plan Details

2 Bedrooms

2 Bedroom

2 Beds, 1 Bath | 650 sq. ft.

$1,225

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Manor Village Apartments Reviews

(28)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

prospectiveVisited 2024

5/21/2024

Nasty

Do not move here !!! Management is rude and property is old and need a upgrade. My experience here has been so bad and some adjustments needs to be made starting with the staffing!!! They need real professionals with customer service experience!!! They lack things… See More>
    Review Author Icon

    Resident 658740

    Verified Resident 2019

    6/30/2019

    I'm having a good experience overall so far , the grass stays cut the , the building is always clean , I have quiet neighbors and the leasing office stays in contact and they help you in any way needed

      Manager

      7/1/2019

      Manor Village Apartments
      Good Morning, Thank you for taking the time to review Manor Village Apartments. Customer Service is our number one priority, we are pleased to hear that our site team is going above and beyond to make your residency at Manor Village a pleasant one! We look forward to continuing to serve you! Regards, Christine Nesbitt
      Review Author Icon

      Resident 637607

      Verified Resident 2018 - 2019

      5/8/2019

      The community is not too bad however I'm tired of kids vandalizing the building, there's a no pet policy but I here my neighbors dogs barking all night, the apartments are small but comfortable however my biggest issue is the A/C we need A/C bad!!

        Manager

        5/9/2019

        Manor Village Apartments
        Good Morning, Thank you for being open and honest about your experience. We disappointed to hear that you stay at Manor Village has been unsatisfactory. Please give Erica Armstrong the property manager for Manor Village a call at your earliest convenience to discuss any outstanding issues and come up with a resolution together. Her # is 202-889-3611. Regards, Christine
        Review Author Icon

        Resident 625842

        Verified Resident 2018 - 2019

        4/10/2019

        I love the area, I just did not like the view of the apartment. I love that the shopping center is right in the area. I love that there is a school, laundry mat in the area. My children love the playgrounds.

          Manager

          4/26/2019

          Manor Village Apartments
          Good Morning, Thank you for being open and honest about your experience. We are glad to hear that you're enjoying your apartment and your stay at Manor Village! We value feedback from our residents and look forward to continuing to serve you! Regards, Christine Nesbitt
          Review Author Icon

          Resident 577491

          Verified Resident 2018

          11/30/2018

          For the most part I love the community everything is Metro accessible and everything that I need is right at hands reach. The staff here were so patient and amazing with me they always followed up and they were always nice. They always explain things… See More>
            Manager

            12/3/2018

            Manor Village Apartments
            Good Morning, Thank you for taking the time to review Manor Village Apartments. Customer service is our number one priority and we are glad to hear that our staff went above and beyond! We will be sure to share your feedback with the staff at Manor Village. We look forward to continuing to serve you! Regards, Christine Nesbitt
            Review Author Icon

            Resident 571189

            Verified Resident 2018

            11/14/2018

            The community is in a somewhat dangerous area. I notcice police lights often along with junkies around the neighborhood. However if you're from the area you know to live your life, mind your business and everything will be okay.

              Manager

              11/14/2018

              Manor Village Apartments
              Good Afternoon, Thank you for being open and honest about your experience. We are sorry to hear that your stay at Manor Village has been unsatisfactory. Please give George Pollard, the asset manager for Manor Village a call at your earliest convenience to discuss any outstanding issues. His direct dial is 202-889-8861. Regards, Christine Nesbitt
              Review Author Icon

              Resident 535347

              Verified Resident 2018

              8/30/2018

              Customer Service, Outstanding that's important to myself. I'm thankful for a place of my own, coming home after Midnight, the hallway lights are perfect, but number 1, first floor, was my desire. Thank you so much??

                Manager

                8/30/2018

                Manor Village Apartments
                Good Morning, Thank you for taking the time to review Manor Village Apartments. We are glad to hear that you're enjoying your new home! We value feedback from our residents and look forward to continuing to serve you! Regards, Christine Nesbitt
                Review Author Icon

                Resident 506949

                Verified Resident 2017 - 2018

                6/29/2018

                Overall terrible will not be renewing lease. I can't wait til the lease is up to get away. The apartment could have been better prepared to live in. Not recommended to no one. By far the worse apartment I ever rented.

                  Manager

                  6/29/2018

                  Manor Village Apartments
                  Good Afternoon, Thank you for taking the time to review Manor Village. We're so sorry to hear that your stay was unsatisfactory. We'd like to hear more about your individual experience. If you're open to discussing what we can do to improve, please contact the Property Manager for this property, Stephanie Edlen at 202-889-3611. Regards, Christine Nesbitt
                  Review Author Icon

                  Resident 471588

                  Verified Resident 2017 - 2018

                  4/4/2018

                  Community isn't bad. Very convenient to metro, and grocery store. Washers and dryers in laundry rooms should be replaced. Helpful staff. Not too shabby. Livable place. Bathrooms could use touch ups. Ok

                    Manager

                    6/4/2018

                    Manor Village Apartments
                    Good Morning, Thank you for taking the time to review Manor Village. We are glad to hear that you're enjoying your apartment. We value feedback from our residents and look forward to continuing to serve you! Regards, Christine Nesbitt
                    Review Author Icon

                    Resident 469221

                    Verified Resident 2017 - 2018

                    3/27/2018

                    It has been ok experience would like to say I had great experience, hoping I can report in future all great experience. quality of neighbors some neighbors do not care about where they live they trash the apartment hallway, apartment surroundings area… See More>
                      Manager

                      3/27/2018

                      Manor Village Apartments
                      Good Morning, Thank you for being open and honest about your experience at Manor Village. We are sorry to hear that has been unsatisfactory. Please give Jamesha Hickman the community manager a call at your earliest convenience to discuss any outstanding issues. Her phone number is 202-889-3611. Regards, Christine Nesbitt
                      Review Author Icon

                      Resident 462679

                      Verified Resident 2018

                      3/9/2018

                      It's a cool area thus far. Bathroom and kitchen were barely clean upon moving in however wasn't really expecting greatness there so no major complaints. Leasing staff is PHENOMENAL. Just have to make sure my buzzer is connected to my number.

                        Manager

                        3/9/2018

                        Manor Village Apartments
                        Good Afternoon, Thank you for taking the time to review Manor Village. We are glad to hear that you're enjoying your new home. We value feedback from our residents and we look forward to continuing to serve you! Regards, Christine Nesbitt
                        Review Author Icon

                        Bwatson3

                        Resident 2013 - 2017

                        2/11/2017

                        DO NOT MOVE HERE..... I lived here for 3 years and it got worst every year. The apartments are small and not worth the price. Maintenance takes forever to fix anything. My bathroom ceiling collapse twice and it took weeks to get repaired..… See More>
                          Manager

                          6/4/2018

                          Manor Village Apartments
                          Good Morning, Thank you for being open and honest about your experience. We are sorry to hear that your experience was unsatisfactory. Please give George Pollard the asset a call at your earliest convenience to discuss any outstanding issues. His phone number is 202-889-8868 We look forward to hearing from you. Regards, Christine Nesbitt
                          Review Author Icon

                          anonymous

                          Resident 2014 - 2015

                          6/2/2016

                          This place is by far the worst place I've EVER lived! First we had a leak in the bathroom ceiling that we kept calling the office to get fixed and never gotten fixed! Second we had mice like CRAZY I've never caught so many mice… See More>
                            Manager

                            6/7/2016

                            Manor Village Apartments
                            Good Afternoon, Thank you for being open and honest about your experience. My name is Larvetta Tyree and I am the property manager for Manor Village Apartments. We strive to provide all our resident with exceptional customer service and i am sorry to hear that your experience was unsatisfactory. We do provide extermination on a weekly basis please call our office at your earliest convenience so that we can add you to the list. Our office number is 202-889-3611. We do provide security on site by off duty Metropolitan Police Officers. Also all building entry doors are secured. If you see that a door isn't secure let us know immediately so we can have them fixed promptly. If there are any other outstanding issues or concerns please don't hesitate to call me. I can be at 202-889-8868 by phone or via email ltyree@wcsmith.com. I look forward to speaking to you. Regards, Larvetta Tyree
                            Review Author Icon

                            anonymous

                            Resident 2013 - 2016

                            3/7/2016

                            I have lived in manor village apartments for 3 years now, I have no roaches or haven't seen any mice, extermination comes often. I love the stainless steel appliances, I haven't really had any problems, except for neighbors smoking in the halls and being loud,… See More>
                              Manager

                              3/7/2016

                              Manor Village Apartments
                              Good Evening, Thank you for being open and honest about your experience. We are glad to hear that you enjoyed your apartment and your stay at Manor Village. My name is Lucinda Easley and I am the community manager for Manor Village. Please give me a call at your earliest convenience so I can get more details about your mailbox and we can ensure you have one going forward. My number is 202-889-3611. I look forward to speaking to you. Regards, Lucinda Easley
                              Review Author Icon

                              anonymous

                              Resident 2014 - 2015

                              6/3/2015

                              This was my very first apartment. As a 23 year old "single, child-less female" I was excited and happy! Management and Leasing were very nice and professional when I was a prospect (of course) but shortly I began to see how the niceness was not… See More>
                                Manager

                                6/8/2015

                                Manor Village Apartments
                                Good Morning, Thank you for being open and honest about your experience. My name is Larvetta Tyree, Property Manager at Villages of Parklands. I am sorry to hear about the issues you've experienced during your lease period. We strive in providing our customers with excellent service so it is very unfortunate to read the contents of your message. At Manor Village, our collections department is empowered to work with residents suffering from financial hardships that may prevent them from fulfilling their rental payment obligation with hopes to add less stress by offering payment plans to suit their needs along with meeting our management commitment to the owner if such hardships are communicated with our department. Manor Village is currently in an extermination contract with a reputable company. When or if we receive a complaints about such services we can hold the extermination company accountable and if necessary process a refund for your out of pocket expenses you've endured. Burglary can be tragic and we are sorry for your experience. We employ courtesy officers to tour Manor Village regularly for the safety of our residents and we are in contact with MPD to provide police patrols through our community to improve safety for our residents as well. Our lease terms are normally discussed at the time of move in. Yes the initial term is for 1 year then afterwards it rolls into a month to month term. The month to month term is to the convenience of you the resident. It gives you the flexibility in your lease to stay (which we hope you would) or terminate your stay without penalty provided that you submit a 30 day notification in advance to us. I would love to have an opportunity to discuss some options with you pertaining to your request to transfer and to address all other concerns directly. Please contact me at 202-889-8868. I look forward to speaking to you soon. Best, Larvetta Tyree
                                Review Author Icon

                                jdsf

                                Resident 2014 - 2015

                                4/13/2015

                                Today is April 13, 2015 and the current temperature is 72 degrees outside. The HEAT is still on and according to the rent office will be on till May 15, 2015. This makes no sense. Us tenants should not have to endure… See More>
                                  Manager

                                  4/14/2015

                                  Manor Village Apartments
                                  Good Morning, Thank you for being open and honest about your experience. We apologize for any inconvenience. We will be turning off the heat today. We wanted to make sure the temperatures remain mild before we turn off the heating system. Best, Larvetta Tyree
                                  Review Author Icon

                                  anonymous

                                  Resident 2014 - 2015

                                  2/14/2015

                                  The apartments are a steal for the price but i cant wait for my lease to be up to move out, roaches everyday, you complain it takes them two weeks to bring the exterminator guys, have spent so much money dealing with it on my… See More>
                                    Manager

                                    2/25/2015

                                    Manor Village Apartments
                                    Good Afternoon, Thank you for being open and honest about your experience. We have a weekly scheduled pest control on the property. If your experiencing an issue give our office a call and we will gladly add you to the list for the exterminator I look forward to hearing from you soon. Best, Larvetta Tyree
                                    Review Author Icon

                                    Dominique2015

                                    prospectiveVisited 2015

                                    1/15/2015

                                    1st I would like to say thanks to manor village and there staff. I have been very pleased with the staff at Manor Village. I recently did an application with BRUCE STYLES. He did everything and some more to help me with my application.… See More>
                                      Manager

                                      1/20/2015

                                      Manor Village Apartments
                                      Good Afternoon, Thank you for being open and honest about your experience! We look forward to continuing to serve you! Best, Christine Nesbitt
                                      Review Author Icon

                                      anonymous

                                      Resident 2014

                                      12/19/2014

                                      This is my first apartment and I WAS excited about it. NOW, however, I almost hate going home. I have been in my place 5 months and am coubting the days until my lease is UP! The maintenance are lazy and trifling bums, the management… See More>
                                        Manager

                                        1/5/2015

                                        Manor Village Apartments
                                        Good Morning, Thanks for being open and honest about your experience so we can learn from it. Bedbugs have made a comeback in our country. Once an apartment becomes infected with these bugs our normal practice is to inspect the surrounding apartments adjacent to the infected apartment to ensure there is no activity of the bugs. These preventive extermination inspections are to avoid the spread of a possible infestation of the entire building. If you would like to discuss your concerns further, you can reach me at 202-889-3611. Best, Larvetta Tyree
                                        Review Author Icon

                                        anonymous

                                        Resident 2013

                                        8/22/2013

                                        Nasty filthy place. Serious roach and mice infestation. Even though they exterminate it every Friday, the roaches and mice still manage to maintain their existence. Not only that, they procreate and before you know it you have generations of them living under… See More>
                                          Review Author Icon

                                          anonymous

                                          Resident 2010 - 2013

                                          4/24/2013

                                          after three years of living here, the truth is ,it is not all that great. I know it is the resident fault if they don't pay their rent on time but still the nastiest unprofessional letters comes from the bookkeeper in the leasing office.… See More>
                                            Review Author Icon

                                            anderson57

                                            Resident 2013

                                            4/23/2013

                                            To all people, I would like to say if you need a place to live come to Manor Village apartment to see Ms.------,she is very nice lady she Help me to find a place at Manor village apartment, I like that in a salelady. Good… See More>
                                              Manager

                                              4/24/2013

                                              Manor Village Apartments
                                              Dear anderson212577, Thank you for taking the time to provide feedback on your experience at Manor Village! We're glad you're enjoying your new home!
                                              Review Author Icon

                                              wonderfullymade88

                                              Resident 2013

                                              4/9/2013

                                              Ms. Downing was very helpful to us when we were applying for an apartment. She was very attentive, nice, and professional at all times. She kept us updated on the changes that occurred and when we were able to move in. We'd preferred to… See More>
                                                Review Author Icon

                                                anonymous

                                                prospectiveVisited 2013

                                                4/4/2013

                                                After visiting the apartment and speaking with Ms. Downing. I tank I made the descion to move in. You were a lot of help and I appericate you kind and helpful suggestions. I cant wait to move in! Thanks again

                                                  Manager

                                                  4/5/2013

                                                  Manor Village Apartments
                                                  Dear Anonymous, Customer Service is our number one priority and we're glad that you chose Manor Village as your new home!
                                                  Review Author Icon

                                                  chanelle22

                                                  prospectiveVisited 2013

                                                  3/18/2013

                                                  Ms. Downing and Natasha were very helpful and have outstanding customer service. Very convenient facility. I cant wait to move in!!!!!!!!!!!!!

                                                    Manager

                                                    3/18/2013

                                                    Manor Village Apartments
                                                    Dear Chanelle, Thank you for taking the time to provide feedback! At WC Smith customer service is our number 1 priority and strive daily to make sure we go above and beyond! We're glad that you have had a great experience!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Off Street Parking Available
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Accent Color Walls
                                                    • Ceiling Fan
                                                    • Complimentary Shuttle
                                                    • Energy and Water Efficient Appliances
                                                    • Gated Access
                                                    • Hard Wood and Carpet Floors
                                                    • Library
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Pay Your Rent with Amazon Alexa
                                                    • Playground
                                                    • Pool
                                                    • Window Coverings
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Manor Village is a Southeast DC apartment community and the definition of affordable luxury. Located in the Congress Heights neighborhood of Southeast DC, this apartment community has one and two-bedroom apartment homes for rent. The apartments will leave you feeling comfortable every day with energy-efficient appliances, central AC, and more. Residents are given the opportunity to choose their own accent wall color as well as hardwood flooring or carpet. Living in the Manor Village community, residents have access to on-site laundry facilities, maintenance and management, a free shuttle bus, a playground, a pool, and more. The housing provider will not refuse to rent a rental unit to a person because the person will provide the rental payment, in whole or in part, through a voucher for rental housing assistance provided by the District or federal government.Income restrictions apply. Please call for more details.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    William C. Smith & Co.

                                                    C-
                                                    C-
                                                    Communities
                                                    47

                                                    Questions & Answers (1)

                                                    Markel_D
                                                    Asked on: 12/16/2017
                                                    Q: Hello, I'm looking to move mid February did you'll have any apartments that's according to you income utilities included?

                                                    Frequently Asked

                                                    Based on 28 number of votes by renters, Manor Village Apartments is currently rated 3 out of 5 stars.
                                                    Manor Village Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Manor Village Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Manor Village Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Manor Village Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Manor Village Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Manor Village Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    William C. Smith & Co.
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Contact Property

                                                    Manor Village Apartments

                                                    May 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    31
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Manor Village Apartments is a 550 - 650 sq. ft. apartment in Washington in zip code 20020. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,005 - $1,225. Nearby cities include Mount Rainier, Brentwood, Arlington, Hyattsville, and Takoma Park.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.