Review History for Verified Resident 719450

Post Massachussets Avenue


Updated Review

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Resident 719450

Verified Resident 2018 - 2022

1/31/2022

Living at Post Mass Ave has been one of the worst decision of my life. My unit, and units on the first two-three floors, are constantly being disturbed by the loud noises and vibrations from the water pump. When I made complaints, I was gaslit and management said there was no noise and nothing wrong with the water pump, even though the water has been shut off in the building countless times, and for hours at a time, for water pump repairs. I have not been able to sleep through the night since moving in, and the constant noise has caused a myriad of health issues. Management offered no solutions besides carpeting my apartment, which did nothing. This outdated luxury apartment has almost doubled rents over the past year and they do not care about residents. In December 2020 1br rents were going for around $1800, now they're going for over $4000. It makes no sense, especially when units have been sitting empty for months. Do yourself a favor, and don't live at Post Mass Ave. There are better apartments that are actually livable, newer, won't cost as much, and will actually respect you as a human being.
    Manager

    2/2/2022

    Post Massachussets Avenue
    Hi, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.
    1 Previous Review

    Previous Review

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    Resident 719450

    Verified Resident 2018 - 2019

    11/19/2019

    I love living at Post Mass Ave. I really enjoy the amenities and community. A few minor complaints: it takes forever to get hot water, I wish the studio stove unit was gas and a few inches larger, and I wish there was better sound proofing. I can hear my loud neighbors (and their dogs).
      Manager

      11/22/2019

      Post Massachussets Avenue
      Hi there, thank you for your positive review! We are so glad you are loving your home, our amenities, and our exceptional community. We appreciate your feedback regarding the hot water, your stove, and the noise in your home. We will discuss this with our team and strive to come up with solutions. If we can be of service in any way, please don't hesitate to reach out!

      Review 23 out of 66

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