SvartVinbarsSaft • Resident • 2006 Not Recommended
I came across Carmel Partners via CraigsList, and saw that they advertised newly redone 1 BRs in Mt. Pleasant for $1100/month. Thinking that I had stumbled upon a pretty good deal, I arranged to look at one of the apartments and was fairly impressed. Everything was new -- carpets, fixtures, appliances -- and the staff was very accomodating (they allowed me to look at the place several times).<br><br>I signed my lease on October 31, and started moving my things into Richman Towers that night. As my girlfriend and I were taking in boxes, I saw a tiny roach crawling along the molding. Scooping it up and flushing it down the toilet, I didn't really give it a second thought. It was just one little roach, and I had no food in the apartment yet.<br><br>Boy was I stupid.<br><br>The next night, as I was unpacking, I saw another roach crawling along my wall. And another on the carpet. And another on my boxes. And then another, and another, and another. After flushing nearly a dozen down the toilet in about 20 minutes, I decided there was no way I was going to stay the night there (remember that the apartment had just been refinished, and I had not brought in any food yet).<br><br>The following morning, I visited the Carmel Partners office on Harvard Ave. to tell the property manager that my brand new apartment was crawling with roaches. She assured me they would send a pest team over to investigate, and contact me at some point during the day.<br><br>I waited all day, and heard nothing. Finally, at 4:30 p.m., I called Carmel Partners, and the property manager told me that the roaches were behind the stove and microwave, and that they had simply forgotten to plug a few holes...<br><br>Wrong answer.<br><br>I informed them then and there that they had failed to deliver possession of the apartment and violated the warrantee of habitability, and that I was well within my rights to break the leasing agreement, which I did. I also told them I expected my security deposit to be refunded immediately. The property manager assented, and said that I had to provide written documentation of my intention to break the lease, as well as a check for three days' rent, and my security deposit would be refunded in 3-5 business days.<br><br>That was two months ago, and I still have not received my check.<br><br>In that time, I've been told that the aforementioned property manager and another Carmel employee with whom I've communicated on this matter are "no longer with the company," that I had to wait up to 45 days for my check to be sent, and that my check WAS sent, but to the wrong address.<br><br>In short, do not rent from Carmel Partners.
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