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The Clifton

1315 Clifton Street Northwest, Washington, DC 20009
(314 Reviews & Surveys)
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epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.7

Safety

4.0

Office Staff

4.7

Maintenance

4.6

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

15

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

B+

Average time to respond to reviews

5.4 days

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The Clifton Reviews

(50)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1227313

Verified Resident 2024

2/17/2024

Nice complex, nice staff, great location close to the by U Street corridor. Although my apartment doesn't have great view, the rooftop terrace makes up for it. Fantastic view of Washington "skyline". All good… See More >
    Manager

    2/20/2024

    The Clifton
    Thank you for taking the time to leave us a review. We're excited to hear that you're enjoying your experience at The Clifton. Your kind words about our staff and community are greatly appreciated. We look forward to your calling the community home for a long time to come.
    Review Author Icon

    Resident 1211812

    Verified Resident 2023

    12/26/2023

    So far it's great. No complaints. We just moved about a month ago here so I don't have much to say. We enjoy the utilities. The space is very small. Just wished there was more outlets upstairs at the penthouse and wifi.

      Manager

      12/26/2023

      The Clifton
      Thank you for taking the time to share your thoughts and experiences at our community and give us a 5 star review! We greatly appreciate your feedback and are delighted to hear that you are enjoying your stay with us. The penthouse Community Room is equipped with WiFi, although there has been a recent connection issue that began last week. Our IT team is actively working on resolving this matter, and they anticipate that it will be resolved within the next week or so. We apologize for any inconvenience caused by this temporary disruption and appreciate your understanding.
      Review Author Icon

      Resident 1205282

      Verified Resident 2023

      12/5/2023

      Nice building, decent neighborhood, decent apartment. Was fully furnished when touring, which can distort sense of how big apartment is without furniture. Walls spottily painted before move-in. Good gym facilities, no need for other membership. Beautiful roof deck. Overall satisfied so far.

        Manager

        12/5/2023

        The Clifton
        Thanks for sharing your thoughts about The Clifton.  As we know the search for an apartment can be time-consuming, we'd like to make it easier to make the right choice. We help our prospective residents visualize how their own belongings might fit into the space when they see a furnished apartment. We are concerned about your comments regarding wall paint, and would like to learn more about them. It would be greatly appreciated if you could contact us at your earliest convenience in order for us to find out what we can do better to serve you.
        Review Author Icon

        Resident 1205189

        Verified Resident 2023

        12/5/2023

        While there is not much of a communal vibe with the other resident, the amenities are nice (especially the gym) and the maintenance staff are incredible. They have always gone out of their way to do a perfect job.

          Manager

          12/5/2023

          The Clifton
          We're so glad to hear that you are enjoying the amenitites and are satisfied with the service provided by our Maintenance staff! If you haven't already downloaded the Livly app, please make sure that you do as it's a great way to stay connected with your neighbors and also stay informed about upcoming events and community announcements that help enhance the sense of communal vibe! Please don't hesitate to reach out if there's anything else we can do to turn you 4 stars into 5!
          Review Author Icon

          Resident 1184437

          Verified Resident 2023

          9/26/2023

          Good quality apartments and amenities for the price. maintenance is fast and reliable, and the staff is overall great. close walks to U St and Columbia Heights metro stations, close to grocery stores and restaurants

            Manager

            10/2/2023

            The Clifton
            Thank you for taking the time to share your thoughts. We’re delighted to read that our staff has been able to provide you with excellent service. We appreciate your review and are confident that your experience will only continue to get better.
            Review Author Icon

            Resident 1180008

            Verified Resident 2023

            9/12/2023

            So far, my roommates and I have enjoyed our time at this apartment complex. The property management staff greets us continuously throughout the week and their maintenance staff responds to maintenance requests in a timely manner.

              Manager

              9/12/2023

              The Clifton
              Hello! Thank you for taking the time to write such an amazing review ! Our Property Management team and Maintenance staff is always happy to help residents and be very responsive! Thank you for recognizing their efforts and calling The Clifton home!

              Updated Review

              Review Author Icon

              Resident 1168118

              Verified Resident 2023

              9/3/2023

              Has been great so far. Staff is all very nice and the amenities all work great. Front desk is always very nice and helpful for any questions I've had. The leasing office has also been very responsive when asked

                Manager

                9/7/2023

                The Clifton
                Thank you for your review! We are so pleased to read that our team has provided prompt, helpful service. We appreciate your feedback and look forward to continuing to have you as a happy resident for years to come!
                Review Author Icon

                Resident 1176061

                Verified Resident 2021 - 2023

                9/1/2023

                We like the staff. They are responsive and professional. Whenever there's an issue or we need assistance, they are there to assist. Parking is great to have because street parking is minimal. Building is clean.

                  Manager

                  9/2/2023

                  The Clifton
                  Thank you for sharing your experience at The Clifton. We agree our property management team is always happy to help all our residents and is always working hard to provide the best service possible! We are so glad to hear that the parking space availability in our garage has been convenient for your need. Thank you for being part of what makes The Clifton such a great community!
                  Review Author Icon

                  Resident 1173818

                  Verified Resident 2023

                  8/25/2023

                  Very positive, staff is friendly, spaces are clean. Apartment appliances all work and are new. I requested service for maintenance and to have the gym cleaned and it was done very fast and properly. Thank you!

                    Manager

                    9/2/2023

                    The Clifton
                    Thanks for the review! We are so happy that you love living in our community! We are delighted to read that you are enjoying our amenities and that you've had positive experiences with our team members. We look forward to continuing to provide you with a wonderful place to call home!
                    Review Author Icon

                    Resident 1172068

                    Verified Resident 2023

                    8/20/2023

                    I have not lived in the community that long so my feedback should be prefaced with that. The building itself is very pleasant and new. The doorman and staff are all polite and attentive. The room itself is as marketed with no flaws as of… See More >
                      Manager

                      8/24/2023

                      The Clifton
                      Thank you for taking the time to share your thoughts about The Clifton. We're glad to hear that your experience so far has been great and look forward to continuing to meet or exceed your expectations throughout your residency with us.

                      Updated Review

                      Review Author Icon

                      Resident 1059277

                      Verified Resident 2022 - 2023

                      8/13/2023

                      This is a good apartment unit. It's a bit expensive but the amenities are nice and the units and lobby are clean. Mailroom is good too. Location can't be beat and apartment is similarly priced to nearby equivalent buildings.

                        Manager

                        8/14/2023

                        The Clifton
                        Thank you for your review. Our team is so happy to hear that our community amenities and convenient location are the perfect fit for you, and hope you continue to enjoy your time at The Clifton!
                        Review Author Icon

                        Resident 1151497

                        Verified Resident 2019 - 2023

                        6/18/2023

                        I have not participated in any community meetings reason being i am busy and further more i am old (84 years). But, rest assured that I am extremely satisfied with everything that the Clifton is affording me.

                          Manager

                          6/22/2023

                          The Clifton
                          We are delighted by your review. Thank you for letting us know how much you enjoy our community. We're happy to have you as a resident and hope you continue to love it here!
                          Review Author Icon

                          Resident 1139378

                          Verified Resident 2023

                          5/9/2023

                          Very easy move in process overall. I travel for a living and needed somewhere to live that was move in ready upon my arrival. Everything was clean, furniture set up even paper towels and toilet paper stocked upon my arrival. The facilities in this building… See More >
                            Manager

                            6/22/2023

                            The Clifton
                            Hi there, we do our best to provide you with professional service, so we’re happy that our team has contributed to your wonderful experience at The Clifton. Thank you for all this positive feedback!
                            Review Author Icon

                            Resident 1129204

                            Verified Resident 2023

                            4/7/2023

                            The common space is amazing for folks in their late 20s/30s. Apt space is clean and has everything you would need. Great location south of Columbia heights/north of U St. The folks living in this building are pleasant.

                              Manager

                              4/11/2023

                              The Clifton
                              Thank you for the high praise! The team is delighted by your review and appreciates your comment letting us know how much you enjoy our community. We're happy to have you as a resident and hope you continue to love it here!
                              Review Author Icon

                              Resident 1119276

                              Verified Resident 2023

                              3/7/2023

                              Great apartment community. Nice residents and staff. Clean building and good amenities. Good location. Reasonable rent. Sometimes the internal courtyard smells like marijuana. Otherwise, the vicinity is quiet and respectful.

                                Manager

                                3/9/2023

                                The Clifton
                                We're so glad to hear that you are enjoying your home with us and appreciate your taking the time to share your thoughts. We strive to provide our residents with the best possible customer service and are glad to hear that we are meeting your expectations in this way. Please know that we sent a building wide email to remind our residents that we are a non-smoking building. We look forward to seeing you around the community.
                                Review Author Icon

                                Resident 1114054

                                Verified Resident 2021 - 2023

                                2/17/2023

                                I love living at the clifton! the whole building team is wonderful and makes me feel at home. the building is beautiful and i love my apartment and the amenities like the roof and the gym and package concierge

                                  Manager

                                  2/17/2023

                                  The Clifton
                                  Thank you for taking the time to share your experience and we love that the Clifton team makes you feel at home! We always aim to provide our residents with superior customer service and happy to hear that you are taking advantage of the amenities that the Clifton offer. The views at sunset from the rooftop are breathtaking!
                                  Review Author Icon

                                  Resident 1110023

                                  Verified Resident 2023

                                  2/7/2023

                                  Overall very nice building. I needed a short term lease with furnishings and The Clifton delivered. The furniture provided was very nice and modern. I'm glad I was able to find a building that offered exactly what I was looking for without having to spend… See More >
                                    Manager

                                    2/17/2023

                                    The Clifton
                                    Thank you for taking the time to share your experience of a furnished short term lease. We try our best to accommodate request for a furniture package that provide the comforts of home that work with your budget.
                                    Review Author Icon

                                    Resident 1109150

                                    Verified Resident 2023

                                    2/5/2023

                                    It's been absolutely amazing so far and the staff has gone above and beyond to make me feel right at home from the moment I moved in. I could not have asked for a better experience in any way, shape or form.

                                      Manager

                                      2/7/2023

                                      The Clifton
                                      Thank you for the amazing review and for taking the time to share your experience at The Clifton! The team goes to great lengths to to ensure that you feel at home and we are glad to hear that our hard work has not gone unnoticed.
                                      Review Author Icon

                                      Resident 1101257

                                      Verified Resident 2022 - 2023

                                      1/9/2023

                                      Almost everything is really great. There are only a few issues that have been persistent and not dealt with. For instance, the front doors are perpetually kind of broken and there is often water in the bike room. That said, all of our routine maintenance… See More >
                                        Manager

                                        1/10/2023

                                        The Clifton
                                        Thank you for your kind words regarding our community. We appreciate you for taking the time to share your review with us. Thank you for highlighting the issues regarding the bike room and front door. We have conveyed this to our Maintenance staff who will be working on the repairs.
                                        Review Author Icon

                                        Resident 1084423

                                        Verified Resident 2020 - 2022

                                        11/11/2022

                                        Great! I definitely recommend the Clifton. The maintenance and front desk staff are friendly and care about your consideration/quality of life to the utmost importance. It also offers all the necessities of city living and a diverse environment.

                                          Manager

                                          11/13/2022

                                          The Clifton
                                          Thank you for taking the time to share your review and we hope that you continue to enjoy our prompt services and the conveniences that our community has to offer. Please don't hesitate to let us know if you ever need anything.
                                          Review Author Icon

                                          Resident 1084360

                                          Verified Resident 2022

                                          11/11/2022

                                          I have enjoyed living here, it's generally quiet, well-maintained, and a perfect place to live and work. I am a law professor visiting at Howard University School of Law and I am able to work well in my apartment.

                                            Manager

                                            11/13/2022

                                            The Clifton
                                            We greatly appreciate the 5-star rating and your taking the time to share your thoughts about The Clifton. We're so glad to hear that you are enjoying your home with us and look forward to counting you as one of our residents for a long time to come.
                                            Review Author Icon

                                            Resident 1074044

                                            Verified Resident 2022

                                            10/10/2022

                                            Finding an apartment at the Clifton was very easy and the staff made the process seamless. Moving in was quick, easy, and staff made sure I had access to the garage, which was nice. Apartment was spotless when I moved in. Overall very appreciative.

                                              Manager

                                              10/10/2022

                                              The Clifton
                                              Thank you for choosing The Clifton as your new home. We're so glad to hear that your move-in experience has been great! We always strive to maintain a wonderful community and excellent service for our residents. Your kind words are appreciated and we hope you continue to enjoy your time here!
                                              Review Author Icon

                                              Resident 1073977

                                              Verified Resident 2022

                                              10/10/2022

                                              The Clifton is perfectly situated away from the noise, but close to all you may need. The staff is extremely pleasant and helpful. The building is I think excelent condition and the amenities are just right.

                                              Manager

                                              10/10/2022

                                              The Clifton
                                              Thank you for sharing this feedback with us. We're happy to hear that you're feeling right at home at The Clifton! We agree, our stellar team members and convenient location are assets to our community. Resident satisfaction is always our number one goal, so we’re happy to have succeeded!
                                              Review Author Icon

                                              Resident 1054729

                                              Verified Resident 2022

                                              8/14/2022

                                              The move in process was smooth. Staff are helpful and responsive to residents and their needs. When I moved it the apartment was clean and all the appliances were properly working. I'd like the instructions of equipments like the oven and washer/ dryer. Thank you… See More >
                                                Manager

                                                8/15/2022

                                                The Clifton
                                                Thank you for the wonderful review! It's so good to hear that we, at The Clifton, were able to provide you with such a wonderful and seamless move-in experience. We appreciate you highlighting the effort of our team and look forward to having you as a happy resident for years to come. Welcome home!
                                                Review Author Icon

                                                Resident 1052578

                                                Verified Resident 2021 - 2022

                                                8/7/2022

                                                Thumbs up! hhhhhhhhhhjhhhhhhjfjskkdksjdbdbdjdnndjdjdjdjjdnfndndndjfjdj Minimum response 200 characters???? Wtf. Worst part of living here is this survey

                                                  Manager

                                                  8/8/2022

                                                  The Clifton
                                                  Hi There, thanks for taking the time to post a review. We are sorry to hear that the minimum requirement of 200 characters caused an annoyance. Detailed reviews help us understand the overall satisfaction of our residents and provide valuable insights on our customer service.

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry in Units
                                                  This community is managed by

                                                  Aria Residential

                                                  A
                                                  A
                                                  Communities
                                                  5

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is The Clifton Rated?
                                                  Based on 314 number of votes by renters, The Clifton is currently rated 4.6 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at The Clifton?
                                                  The Clifton is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  The Clifton is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at The Clifton?
                                                  The Clifton is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is The Clifton?
                                                  The Clifton is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  The Clifton is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at The Clifton?
                                                  The Clifton is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 5.4 days to their community reviews in the past year.
                                                  Who manages The Clifton?
                                                  Aria Residential
                                                  What is the pet policy at The Clifton?
                                                  No pet policy available

                                                  Check Availability

                                                  The Clifton

                                                  February 2024

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                                                  Beds

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                                                  Baths

                                                  0

                                                  The Clifton is an apartment in Washington in zip code 20009. This community has a 0 Bed, 0 Bath Nearby cities include Mount Rainier, Brentwood, Arlington, Hyattsville, and Takoma Park.

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