| Number of reviews in the past 365 days | 6 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 1.83 days |
The Clifton
1315 Clifton Street Northwest, Washington, DC 20009
1315 Clifton Street Northwest, Washington, DC 20009
Floor Plans
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (6 Reviews)
No reviews match your search.
Verified Resident • vrp • 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/07/2021
When I found the Clifton, I was looking at several other apartment communities with similar amenities. I was looking for a good location close to the shopping, restaurants and bars in the general U Street/DuPont area of DC and there are a number of nice buildings… See More
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The Clifton Manager
03/08/2021
Hi there, thanks for choosing The Clifton as your new home and leaving such a great review! We're thrilled that you're having a 5-star experience and enjoying everything our community has to offer. We look forward to providing you with more great experiences in the near future. Thanks for sharing with us!
Verified Resident • vrp • 2019 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/27/2021
Would not recommend it. See previous responses. I've had ongoing problems with dishwasher for several months and don't understand why request for maintance has not been addressed. Building itself is nice but appliances are not. See More
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The Clifton Manager
02/27/2021
Hi there, thank you for sharing your feedback with us. We're so sorry to hear that you have been experiencing issues with your dishwasher. Our team strives to ensure that all service requests are successfully completed in a timely manner. We'd appreciate the opportunity to connect with you to schedule the repairs and resolve the concerns you've mentioned in your review as quickly as possible. Please reach out to us at [email protected] We hope to hear from you soon!
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2021
So far it's been great experience, I've lived at this location since 2003 and always I loved the location. Shopping, dining out or for other activities are walking distance. I look forward to have to experience those past experiences I had. See More
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The Clifton Manager
01/26/2021
Thank you for sharing your experience! We're delighted to know that our great neighborhood has encouraged you to reside at The Clifton. We truly appreciate your feedback and we hope to have you as a happy resident for many more years to come!
Verified Resident • vrp • 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/22/2021
The staff have been unbelievably attentive. They made my move-in so much less stressful and very quick to respond to my needs. They give you reminder calls and are quick to notify you if packages. Maintenance came to fix an issue the next day. See More
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The Clifton Manager
01/25/2021
Thank you for the stellar review! We are happy to hear that our quality service is among your favorite things about our community. Our top priority is the satisfaction of our residents and we deliver this commitment by paying attention to your needs and making sure all your concerns are addressed as quickly as possible. We're so appreciative that you took the time to share your experience and we look forward to delivering top-notch service for the remainder of your stay.
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/22/2021
The Clifton in DC is a beautiful new property that offers a compete package beyond just the apartment itself. The gym, clubhouse, and other features of The Clifton only create a holistic living experience. See More
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The Clifton Manager
01/25/2021
Thank you for taking the time to write us a review! We always strive to give our residents the best experience in apartment living. We are excited to see that you are loving your stay at The Clifton and that you are enjoying the engaging amenities that our community has to offer . We truly appreciate your encouraging words and look forward to continuing to exceed your expectations!
Verified Resident • vrp • 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/22/2021
The entire process was seamless. Leasing was.professional and responsive . I needed a very quick turnaround. ( less then 1 week) . I was able to accomplish , walk through of unit options, complete paperwork, and move in. Cost was easily understandable and no surprise expenses… See More
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The Clifton Manager
01/25/2021
thank you so much for the high praise! We're glad we were able to make your move-in process so easy and seamless . We appreciate your feedback and please let us know if we can be of further service while you settle in your new home!
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
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Frequently Asked
What are noise levels like at The Clifton?
The community is rated 3.8/5 stars, which is considered having quiet noise levels on average.
The community is rated 3.8/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at The Clifton?
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.
How safe is The Clifton?
The community is rated 4.2/5 stars, which is considered being extremely safe on average.
The community is rated 4.2/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 3.8/5 stars, signifying much satisfaction on average.
The community is rated 3.8/5 stars, signifying much satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.
The community is rated 4/5 stars, which is considered being very effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 1.83 days to their community reviews in the past year.
Managers have replied within 1.83 days to their community reviews in the past year.
What is the pet policy at The Clifton?
No pet policy available
No pet policy available
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The Clifton is an apartment in Washington in zip code 20009. Nearby cities include Arlington, Mount Rainier, Brentwood, Hyattsville, and Takoma Park. 20714, 20678, 21613, 20657, and 21663 are nearby zip codes.
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