The Colonel has had its ups and downs over the past few years with widely divergent quality of management. But the new property manager, Natasha Smith, is in a completely different league and has transformed the experience of living here in just the few months since her arrival. Natasha is prompt, professional, and pleasant. She deserves a promotion but I selfishly hope she stays a little longer because she inspires so much faith that she has everyone's best interests at heart and knows how to fix problems. She has done a great job with COVID-19 and fixing issues that had been unaddressed for months or years before her arrival. Thank you Natasha!