Number of reviews in the past 365 days | 5 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 28.2 days |
Contact Property
The Lexington at Market Square
400 8th Street NW
Washington, DC 20004
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 5 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 28.2 days |
We strive to deliver an excellent experience, and are glad you found this to be the case. We hope to see you soon!
Dear Valued Resident, Thank you so much for your kind words! I am so happy to hear how much you love The Lexington and our team! It has been a hard year and I am so glad where you live has made it a bit easier. I look forward to having you with us in the future and continuing to make your home a great place to be! Sincerely Krista DeNovio Property Manager
Dear Valued Resident, Thank you so much for the great review! I am so happy to hear our staff is making this difficult time a bit easier and that you truly feel at home here. I will also be sharing this review with Howard. He so deserves all of the praise and more! Thank you again, Krista DeNovio Property Manager The Lexington at Market Square
Dear Valued Resident, Thank you so much for your kind words and the great review! I am so happy to hear you are enjoying your home here at The Lexington and how happy you are with all of our team. I will make sure to share this review with all of them! We look forward to seeing you at our next resident event on 11/9, a Chili Pop Up on our terrace featuring gourmet catered chili and a selection of Hard Ciders. We also look forward to sharing another great year with you. Sincerely, Krista DeNovio Property Manager The Lexington at Market Square
Dear Valued Resident, Thank you so much for taking the time to write us a review! I am so happy to hear you are loving living at the Lexington and to hear how much you are enjoying our staff! I also agree our location is the best and we are so proud of our team. We work hard to make all of our residents time here the best and we are so happy when we hear our hard work is paying off. We look forward to sharing a great year with you! Sincerely, Krista DeNovio Property Manager The Lexington at Market Square
Dear Valued Resident, Thank you so much for the review. I am very happy to hear that you are having such a positive experience. That is what we always work towards for our residents. Everyone from our maintenance team, to the office staff, to our concierge team, takes pride in making your experience extremely positive and we love hearing this great feedback. Thank you again, Krista DeNovio Property Manager The Lexington at Market Square
Dear Valued Resident, I am so proud to hear that we have been your best DC living experience. Our team works very hard to be the best at what we do and I am so glad to hear it is paying off! I will make sure to share your kind words with them and I hope to see you at our next resident event. Thank you again, Krista DeNovio Property Manager The Lexington at Market Square
Thank you so much for your review! We are always so happy to see our residents' positive feedback! I hope you were able to join us last night and received your free facial from Allure Spa. And we have many more great events to come! Thank you again for your review! Sincerely, Sincerely, Krista DeNovio Property Manager The Lexington at Market Square
Dear Valued Resident, Thank you so much for taking the time to write us a review. We always do our best to make all of our residents have extremely positive experience. And yes, I do know the only downside to our downtown location is that we do not have a grocery store within walking distance. However, I always recommend PeaPod delivery. You can choose everything they have in the store and it comes right to your come. The concierge can even hold it of you if needed. Again, thank you for your review! Sincerely, Krista DeNovio Property Manager The Lexington at Market Square
Thank you so much for your review! I am so happy you will be staying with us for another 3 years! It has been my pleasure assiting you. Sincerely, Krista DeNovio Property Manager The Lexington at Market Square
Dear Valued Resident, Thank you so much for taking the time to write us a review! And I am so happy to hear you are thoroughly enjoying living here! We pride ourselves on making a true community amongst our residents. I am so glad to hear from you that it is what you are experiencing. The Lexington is a place where you should feel truly at home and I am so glad to hear that our hard work to make that happen is paying off. I hope you are able to join us for our resident event 'A Taste of Penn Quarter' in two weeks where we will sample wine and cuisines from many of our local restaurants! Thank you again for being a valued tenant of The Lexington! Sincerely, Krista DeNovio Property Manager The Lexington at Market Square
Dear Valued Resident, Thank you so much for the kind words and the excellent review! I am so happy to hear you are enjoying your time here! I am so proud of our concierge team and am so happy to hear of your experience as well! If there is anything I can do to make your experience at The Lexington even better please do not hesitate to contact me at [email protected] Have a great October! Sincerely, Krista DeNovio Property Manager The Lexington at Market Square
Verified Resident, thank you so much for providing us with feedback on your experience here! We really appreciate your positive review . If you have any further questions, please give us a call. We're always happy to [email protected]
Dear Valued Resident, Thank you so much for your review and your kind words! I am so glad to hear how much you have enjoyed your time here and that our team's hard work has made such a positive impression. I know we am very lucky to have them and I will absolutely share this review with them! Thank you again! Sincerely, Krista DeNovio Property Manager ' The Lexington at Market Square
Dear Valued Resident, Thank you for your review! I am disappointed to hear you were not satisfied with your carpet at move-in. We do not keep a carpet more than three years (industry standard for a carpet life is 5 years) and all carpets are professionally cleaned between residents. If a carpet is only one year old and is cleaned and in pristine condition we will keep it for the next resident. However, if a carpet is a year old and after it is professionally cleaned it does not look pristine, we always install a new one. We strive to make sure the carpet along with the new painting and cleanliness of the apartment looks perfect for all of our new residents! We are also always happy to offer you an annual complimentary carpet cleaning upon the renewal of your lease. I hope my explanation has helped to clear up why your carpet may not have been brand new at move-in and to understand the typical make ready process for the industry. Thank you so much again for your review and I am so glad to hear you have been satisfied with our service thus far. We will strive to continue to provide you with excellent service in the coming years. Sincerely, Krista DeNovio Property Manager The Lexington at Market Square
Dear Valued Resident, Thank you so much for your review! I am glad to see you have lived with us for 5 years and I hope you choose to stay with us for another! However, I noted you said you hear the garbage trucks in the morning. You must be in an apartment located over our loading dock and I would be happy to assist you with a transfer to a quieter apartment home. We have several lovely different lay outs and only a handful are located near our loading dock so I am sure we could find you a great apartment that is in a quieter location. Please reach out to me at [email protected] and we can get started! Thank you again, Krista DeNovio Property Manager The Lexington at Market Square
Dear Valued Resident, Thank you so much for your kind words! Everything you mentioned are items that we work so hard to achieve and we love when residents notice it as well! At Bozzuto the happiness of our residents and of our team is our highest priority. As you noted, I do believe it shows in our low turn over rate. A happy team loans itself to happy and long term residents. I am so happy that you are enjoying your time here and thank you so much again for the review! Sincerely, Krista DeNovio Property Manager The Lexington at Market Square
Dear Valued Resident, Thank you so much for taking the time to write us a review! I am so happy to hear you are enjoying your home here and the service our team provides. If you need anything at all please don't hesitate to contact me and I look forward to having you with us in the coming year! I also hope you can join us tomorrow for our Movie Night in the Clubroom! Sincerely, Krista DeNovio Property Manager The Lexington at Market Square
Dear Valued Resident, I so appreciate you taking the time to write us a review! We strive to do our best to keep our community impeccably maintained and to provide the best service possible, and I am glad to see you are enjoying your time here and the privacy our community can provide. Please let me know if there is anything I can do to further assist you and make your living experience even better! You can always reach me at [email protected] In the meantime, I hope you can join us for our Movie Night tomorrow night in our Clubroom! Sincerely, Krista DeNovio Property Manager The Lexington at Market Square
Dear Valued Resident, Thank you so much for writing a review for us! I am so glad you are enjoying your time here, our location, and that you enjoyed our recent Comedy Night! We plan to have the Comedy Troop return in the Spring so we can hold the event outside on our terrace. In the meantime, I hope you can join us on Wednesday for our Holiday Celebration at Fogo de Chao Restaurant. I look forward to seeing you there! Sincerely, Krista DeNovio Property Manager The Lexington at Market Square
Dear Valued Resident, Thank you so much for taking the time to write us a review! I am so glad you are enjoying your residency! We work very hard to make the building social and like a community with our resident events and love to hear when our residents are taking advantage and meeting their neighbors! It is so easy to live in a city for years and never know the person living down the hall. Our goal is to avoid that so our residents can feel a part of a community, and I am glad to hear it is paying off. Since we are discussing resident gatherings, please mark your calendar and join us for our holiday celebration at Fogo de Chao restaurant on 12/13! Dinner and drinks on us! We look forward to having you with us in the coming year and thank you again for the review! Sincerely, Krista DeNovio Property Manager The Lexington at Market Square
Dear Valued (previous) Resident, Thank you so much for taking the time to review our community! I am so glad to hear you enjoyed your time here and that you were able to take advantage of all of the amenities and events our building has to offer. We will miss you! It is residents like you that make our building special, because you care about where you live, which makes us strive to make it even better! Thank you so much again for the review! If you are ever in need of a place to stay in downtown DC, keep in mind past residents are welcome to reserve our guest suite. So I hope you come back and visit us soon! Sincerely, Krista DeNovio Property Manager The Lexington at Market Square
Dear Valued Resident, Thank you so much for taking the time to write a review for us! I am so glad to hear you are happy with our services and your apartment home. We look forward to continuing to provide you with excellent professional service in the coming year. In the meantime, I hope you are able to join us tomorrow evening for our Resident Happy Hour at Hen Quarter restaurant. Your first two rounds of drinks and appetizers are on us! Thank you again and have a wonderful evening, Krista DeNovio Property Manager The Lexington at Market Square
Dear Valued Resident, Thank you so much for taking the time to write us a review! I am so glad you are enjoying your time here and that our team has been meeting our high expectations! If there is anything else we can do to help you please do not hesitate to reach out and I hope to see you at one of our events this month (we are having a free Yoga class and a happy hour at Hen Quarter this month). Thank you again! Krista DeNovio Property Manager The Lexington at Market Square
Dear Valued Resident, Thank you so much for taking the time to write a review! I am so glad you hear you are enjoying your home! We work very hard to build a sense of community and a wonderful place to live for our residents. So I am very happy to receive great reviews about our team's hard work. Again, I am so glad to hear from you and I hope you are able to join us this Wednesday at Hen Quarter restaurant for Happy Hour (your first two rounds of drinks and appetizers are on us)! Thank you so much again for being part of The Lexington community! Sincerely, Krista DeNovio Property Manager The Lexington at Market Square
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The Lexington at Market Square, an apartment home with an exclusive and private environment with unsurpassed style and service. Grand living rooms and bedrooms. Oversized windows. Spacious ceramic baths. Stylish kitchens. Walk-in closets. Surrounded by Italian marble, French limestone, granite and cherry, the dramatic design speaks eloquently about the people who live here. With a handcrafted, turn-of-the-century flavor and thoughtful architectural detail, The Lexington at Market Square is like no other apartment building in Washington, DC Located in the heart of the historic Penn Quarter, Washington's most vibrant neighborhood, The Lexington is just steps away from many of the city's most fashionable restaurants and the National, Warner and Shakespeare theatres. It's the ultimate in an urban address. Features and Amenities: The Lexington at Market Square offers unbeatable luxury at an equally unparalleled location between the White House and the Capitol, just off Pennsylvania Avenue. Residents are just steps from Archives Metro and Gallery Place Metro, making the city?s top museums, private galleries and restaurants more accessible than ever. The list of amenities at this exclusive property is almost too good to be true. Residents her enjoy a terrace courtyard, washer/dryer, French balconies, complimentary Washington Post, private-party facilities and even a fitness center with spa services. Looking for even more? Read on to discover the exclusive features and amenities that await.
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Contact Property
The Lexington at Market Square
400 8th Street NW
Washington, DC 20004