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The Overlook at Oxon Run


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hny05m

Resident 2010

7/21/2010

The Overlook Just "Ok" Overall.

Overall the apartment complex is rather nice for the price and amenities offered. I love the security of the building-gated property, cameras, key card access and 24 hour security guard, and also the fact that everything is relatively new. I do have a few complaints however, the largest being that they require visitors and tenants with out of state tags to park outside of the gates. This is a HUGE issue for me given that the surrounding community has an active rate of criminal activity. I along with several other tenants have had our vehicles vandalized. My car window was broken with a rock. I feel that anyone that is a lease holder, paying rent faithfully every month should be allowed to park their vehicle on the premises. I mean isn't that what I'm paying for? Certainly it isn't to put my vehicle at risk on the streets of SE. Also, the dryer in my apartment has been broken for four months now. Supposedly maintenance is waiting on a part to be ordered. Nowhere on earth have I known it to take 4 months for a part to come in. Completely unacceptable. Given that the building is only a year old and everything is supposed to be "brand new", I should not even be experiencing this problem. I've put in several requests with maintenance and left several complaints with the leasing office, yet nothing has been done. Not only that, now my microwave has stopped working. I put in a maintenance order a week ago...and not surprisingly it has yet to be fixed. Guess I'll be waiting another six months for that as well. I will be speaking to the property manager this week, and if this results in nothing, will be contacting the company that owns the property and filing a formal complaint and pursuing legal action. Another issue that I have is that the trash compactor on my floor consistently jams. This leads to residents piling their garbage up in the trash room, which in turn produces foul odors, and my biggest fear is that it will lead to rodent and roach infestation. Given that my apartment is directly next door, I am the first to experience these unpleasantries. Overall the Overlook is a decent place to live in comparison to other properties for the price, but it still has alot of improvements to make

    Review 21 out of 21

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    The Overlook at Oxon Run

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