Resident • 2005 - 2007 Not Recommended
We lived at the Touraine for about a year and a half. It is an impressive building. Some of the old time staff (Edie, Al, Milton) are wonderfully helpful. But despite the top rents charged, the management staff is incredibly disorganized, charged us for items we did not incur and hired and replaced long time workers (who cared and knew each tenant) with sub-standard front desk and doormen staff. These folks sit back and let anyone come inside the building. I felt my safety and security inside of the building was at risk at times. When we moved out, they charged us for an additional full month's rent (required for breaking a lease), but they failed to tell us that they would not pro-rate our move-out on Jan 15th, after we paid a full month's rent. And they failed to give us the courtesy of telling us that we could stay until Jan 30th because we were paying for it anyway. We were paying top rent ($3150 for a 2 bedroom), but the service at this building is absolutely not commensurate. I would strongly suggest that you avoid living here. It is a poorly managed building and the security there is definitely going downhill fast.
How was this review?
Thanks for voting!