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Hillside Pointe

2610 Philadelphia Pike, Claymont, DE 19703
2610 Philadelphia Pike, Claymont, DE 19703

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Hillside Pointe

2610 Philadelphia Pike

Claymont, DE 19703

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (56 Reviews)

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Jey12784530836 • Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/05/2019
Terrible There is no peace. Many people smoking and selling marijuana. A lot of bandalism. Problem with the heater (does not heat). The tub drops the paint. Bad administration. Do not pet control. Many roaches Little mouse. It only seems to look good but it is… See More
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Hillside Pointe Manager

10/30/2019

Thank you for taking the time to leave us your feedback. We apologize if you've had a less than positive experience. Your living experience is important, and we want nothing more than to provide a comfortable and pleasant home for our residents. Your feedback and concerns are valued, and we'd be more than happy to discuss each item you referenced in more detail. Please feel free to come speak with us directly in our office or over the phone at (888) 526-4932. Thank you. - The Team at Hillside Pointe Apartment Homes

Resident 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/15/2019
Hot water outages frequently. No maintenance service ever. Ever since New management took over everything went downhill with the services. HhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhH See More
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Hillside Pointe Manager

07/18/2019

We can certainly empathize with your frustrations. Please accept our sincere apologies that our maintenance and management teams have not exceeded your expectations. Your satisfaction and comfort are among our top priorities, and we can assure you that we'll do all we can to address your maintenance requests to your satisfaction. Please give us a call at your convenience. Thank you.

 Verified Resident 629534vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/20/2019
Apartment service are not really good, management people are not friendly. Entrance for this apartment is very poor of thing was in unexpected condition when I started living here, didnt fix yet, tired to call for same reason See More
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Hillside Pointe Manager

05/17/2019

We appreciate you taking the time to write this review. We are very sorry to hear that we haven't met your expectations. Please contact us at [email protected] so we can help make your time at Hillside Pointe more enjoyable.

 Verified Resident 628958vrp 2014 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/18/2019
The only bad experience I've had was last year when my car was towed in the middle of the night. I had to pay almost300.00 it was a horrible experience. Since it has become Hillside the apartment complex has gotten a lot better See More
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Hillside Pointe Manager

04/29/2019

We're sorry to hear of this experience but are very happy that your experience at Hillside Pointe has been a positive one since then. Please don't hesitate to reach out to us with any questions or concerns at [email protected]

 Verified Resident 615183vrp 2014 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/13/2019
I've had problems with the plumbing, in both apartments, I currently have a problem with my air conditioning that has not been addressed yet. The pool has not been open consistently, the pot holes in the drive way are very bad. Also my car has been… See More
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Hillside Pointe Manager

03/21/2019

Thank you for your honest review. Although difficult to hear, we appreciate it because it helps us identify where we need to do better. Due to the number and severity of your concerns, we feel direct communication is the best way to move forward. Please contact us at 888-526-4932 or [email protected] so we can address your concerns. Thanks.

Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/08/2017
I moved to East Pointe In May. I never had a problem although the manager is very strict and follows the Rules of the lease. The staff is great. I had a problem with my faucet leaking and they came and fixed it right away. The… See More
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Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/20/2017
manager is nasty, and stinking, and very very rude toward people, she was making fun of my disable son, when we came in there, also she has missing teeth and I heard someone say she's helping people sell drugs in the apartments, I don't recommend anyone… See More
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Prospective Resident Visited 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/01/2017
Came to visit a friend andid this gray car kept going off every 5 min. The hall smelled like some laced weed and my friend does not smoke but the horrible smell was coming in her apt through the vents that how bad it was. See More
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Resident 2013 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/21/2016
Worst customer service ,very rude and disrespectful . No respect speak to tenants like animals. Arrogant and dirty .the buildings are creackhead filled smell like weed . See More
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Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/06/2016
I moved in a month ago, I live here with my father a long time ago but I must say things have really changed for the better!! The maintenance team now is the best in a very long time. The office stuff is really trying to… See More
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Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/23/2016
This apartment complex sucks all ------------------------- self in that office and talk about who is never home who she is evicting and who she don't like VERY UNPROFESSIONAL crack heads and drug deals go on out in front of the apartments rapist living in the complex… See More
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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/25/2015
------- THE OFFICE MANAGER IS VERY NASTY & UNPROFESSIONAL, SHE DONT KNOW HOW TO TALK TO PEOPLE. MAINTENANCE IS UNPROFESSIONAL AS WELL, THEY DONT FIX ANYTHING PROPERLY, MY PIPES WERE CORRODED, I HAD PROBLEMS WITH AINTS IN MY KITCHEN, SHE TOLD ME TO SPRAY THEM "yuck".… See More
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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/20/2015
This whole place is the biggest joke going. No one in the office, can't get money on the laundry card. The owner just needs to come and check things out for themselves. When my lease is up I am so out of here. They won't turn… See More
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takataka2 • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/10/2015
Summary - ------- and property manager = Rude - Maintenance team = very unprofessional (repeat jobs and patched up work) - Swimming pool advertised has never worked for the whole time I have lived here. Conclusion : would not recommend - unless you are near your… See More
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Prospective Resident Visited 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/28/2015
The defensive responses written below are from ------------- herself. They contain the same grammatical errors and use of the words like "trash" describing people, particularly white people, that she posts on her racist tirades on Facebook. She is a nasty individual who talks about little children… See More
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Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/19/2015
You can move into this apartments but expect the unexpected once they have you sign the contract. Anyway, ------- and the property manager - whoever she is (-------?) - their tones have changed drastically and all over sudden what was ok then is not now... the… See More
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Mntlkase • Resident 2011 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/12/2014
I'm really beginning to think ------- is writing reviews on here to make them look better. What's written on these reviews are not normal and sound made up. NO ONE has anything good/nice/ things to say about how she runs this place. She also brings her… See More
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Resident 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/12/2014
I am beginning to think Jessica the office lady is writing reviews on here to make them look good because NO ONE has anything nice to say about her and how this place is being run. See More
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shinesun78 • Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/04/2014
Well Well I just moved here and let me tell you some people are really upset it's nothing like that here I noticed a lot of changes but it's for the good when you have nasty trash around you you need to WEED them out and… See More
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Resident 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/09/2014
Do not, I repeat DO NOT RENT HERE. I have female friends who work at night and the office takes off all lights to the parking lot, it's not safe. ------- and the office manager are very rude and disrespectful. Maintenance lied to the office saying… See More
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Resident 2009 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/26/2014
Wow!!! such a great and I mean great turn around starting to happen in this community!!! Ana and Jessica are the best two in that office. I have lived at east point for over 5 yrs and this place is finally coming to life. When I… See More
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newchick4 • Resident 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/18/2014
Do not sign the lease............ This apartment complex is a damn joke now not saying the previous staff was any better but a lot better than these 2 Spanish ladies in the office!!! My bathroom ceiling dripping from the upstairs apartment boom they fixed their problem… See More
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Resident 2008 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/25/2014
East Pointe is the WORST PLACE TO LIVE..the new mangement is is really bad the staff are beyond mean and rude. They dont care. Theres bugs, mice, rats in most apartments. I 1000 percent do not recommend theses apartments at all. The first time you look… See More
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DCLEME14 • Resident 1989 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/06/2014
Are you kidding when Donna and Mike and that crew was here things were so much better than I have ever seen it. I have been here for seventeen years and only got results when they were here. See More
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wilson2013 • Resident 2002 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/17/2014
What a great place to come and stay Under New office manger what great frendly people they are on there JOBS!!!! everything is changeing there!!!!! all smiles over here!!!! See More
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 Updated Review
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Manager

 
·

Features & Amenities

Laundry

  • Laundry Facilities in Every Building

Parking

  • Parking

General

  • 24-Hour Emergency Maintenance
  • 24-Hour Leasing Availability
  • Balcony
  • Ceiling Fan
  • Convenient to Downtown Wilmington
  • Convenient to Shopping and Dining on Philadelphia Pike
  • Fitness Center
  • Fully Equipped Kitchens
  • High-Speed Internet
  • New Windows
  • Online Payments Accepted and Resident Portal
  • Pet Stations
  • Pet-Friendly Community
  • Plank Vinyl Wood Kitchen Floors Available
  • Playground
  • Pool
  • Public Transportation
  • Renovated
  • Short Term Lease Available
  • Spacious Closet
  • Wall to Wall Carpet

Pets

  • Cats Allowed
    Pet Limit: 2
    Comments: Cat
  • Dogs Allowed
    Pet Limit: 2
    Comments: Dog

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    800

  • Available
    Avail.

    N/A

  • Model

    A2

  • Price
    Price

    $881 - $1,221

  • SQ. FT.

    755

  • Available
    Avail.

    2 Units

  • Model

    A1

  • Price
    Price

    $896 - $1,101

  • SQ. FT.

    876

  • Available
    Avail.

    2 Units

  • Model

    A3

  • Price
    Price

    $1,016 - $1,221

  • SQ. FT.

    800

  • Available
    Avail.

    1 Units

  • Model

    A2R

  • Price
    Price

    $1,031 - $1,236

  • SQ. FT.

    755

  • Available
    Avail.

    1 Units

  • Model

    A1R

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,211 - $1,656

  • SQ. FT.

    876

  • Available
    Avail.

    1 Units

  • Model

    B1

  • Price
    Price

    $1,421 - $1,856

  • SQ. FT.

    876

  • Available
    Avail.

    N/A

  • Model

    B1R

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    900

  • Available
    Avail.

    N/A

  • Model

    B2

3 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    1,000

  • Available
    Avail.

    N/A

  • Model

    C1

4 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,400

  • Available
    Avail.

    N/A

  • Model

    House

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
AION Management
VIEW 39 COMMUNITIES

Now offering onsite tours by appointment only and virtual tours, call for your personal tour. Attend our Virtual Open House on Thursday 9/24/20 at 11:30 AM and 3:00 PM. Call or email to get your open house link.

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

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Can you hear your neighbors?

Anonymous · March, 19 2018
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Frequently Asked

What are noise levels like at Hillside Pointe?
The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Hillside Pointe?
The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is Hillside Pointe?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 1/5 stars, signifying no satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 80.05% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 25 days to their community reviews in the past year.

Who manages Hillside Pointe?
AION Partners.

What is the pet policy at Hillside Pointe?
No pet policy available

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 1 Bath and 4 Beds, 1.5 Baths


Hillside Pointe Gallery

Manager Uploaded Photos
Floor Plans

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Hillside Pointe is a 755 - 1,400 sqft apartment in Claymont in zip code 19703. This community has a 1 - 4 bedroom, 1 - 2 bathroom, and is for rent for $881 - $1,856. Nearby cities include Boothwyn, Upper Chichester, Upland, Aston, and Carneys Point. 19061, 19810, 19061, 19015, and 19601 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

Hillside Pointe

Provided by Property Management

Management Photos (35)

  • (Manager photo uploaded on 06/22/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 05/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 05/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 06/22/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 05/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 06/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 06/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 06/22/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 05/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 05/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 05/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 05/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 05/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 06/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 06/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 06/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 06/22/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 06/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 05/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 05/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 06/22/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 06/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 05/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 05/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 06/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 06/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 05/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 05/01/2020) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 03/07/2019) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 03/21/2019) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 03/07/2019) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 03/07/2019) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 03/07/2019) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 03/21/2019) Image of Hillside Pointe in Claymont, DE
  • (Manager photo uploaded on 03/07/2019) Image of Hillside Pointe in Claymont, DE

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