New Castle Crossing
#3,667 #1 #14

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New Castle Crossing

1627 New Jersey Ave, New Castle, DE 19720
(697 Reviews & Surveys)
$989 - $1,239/mo
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Floor Plans & Pricing

1 Bedroom

Colonial

1 Bed, 1 Bath | 650 sq. ft.

$989 - $1,089

See Floor Plan Details

Amstel

1 Bed, 1 Bath | 650 sq. ft.

$1,014 - $1,114

See Floor Plan Details

2 Bedrooms

Chestnut

2 Beds, 1 Bath | 750 sq. ft.

$1,089 - $1,189

See Floor Plan Details

Stockton

2 Beds, 1 Bath | 750 sq. ft.

$1,114 - $1,214

See Floor Plan Details

Mason

2 Beds, 1 Bath | 750 sq. ft.

$1,139 - $1,239

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.0

Safety

4.1

Office Staff

4.5

Maintenance

4.2

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

14

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A

Average time to respond to reviews

2.29 days

View Community Timeline
View Community Timeline

New Castle Crossing Reviews

(56)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1240950

Verified Resident 2024

4/4/2024

It was good and quick everyone was very nice and knowledgeable I appreciate how everyone made sure my move in was smooth and checked on me right after I put in my work order For the exterminator and the toilet.

    Manager

    4/5/2024

    New Castle Crossing
    Thank you for your feedback. We're delighted to hear about your easy move-in experience and the prompt response to your work order at Evergreen Apartments at New Castle Crossing. Our team strives to provide the highest level of service and create a friendly and welcoming environment for all our residents. We're glad that you're enjoying your time with us and thank you for being part of our community.
    Review Author Icon

    Resident 1224696

    Verified Resident 2024

    2/8/2024

    I just moved in so I do not have a lot to say. But I will say so far I am very pleased with my place, I feel safe in my space and have met some really great people so far that live near by,… See More >
      Manager

      2/9/2024

      New Castle Crossing
      It's great to know that you're settling in well and feeling comfortable at Evergreen Apartments at New Castle Crossing. We're glad you're finding the community to be welcoming and the rent to be satisfactory. If you ever have any concerns or need assistance, please don't hesitate to reach out to us at 302-328-8130. We're here to help you have the best living experience possible.
      Review Author Icon

      Resident 1224688

      Verified Resident 2024

      2/8/2024

      I wasn't really here long enough to comment on community values all I can say so far people stay to themselves stores,fast food and other services are in walking distan Around the corner and overall apartments are nice just BE AWARE YOU MAY have to… See More >
        Manager

        2/9/2024

        New Castle Crossing
        We appreciate your feedback. It's great to hear that you are enjoying the convenience of local services and stores near Evergreen Apartments at New Castle Crossing. We strive to provide a comfortable living environment for all residents, so we regret to hear about your concern regarding pest control. We encourage residents to report any such issues to us at 302-328-8130 so we can address them promptly. Thank you for choosing our community as your home.
        Review Author Icon

        Resident 1214522

        Verified Resident 2023 - 2024

        1/5/2024

        Very convenient nice nice nice nice nice ,however some people blast there music to loud and I don't want to be A complainer lol other than that not bad I like the fact that everything is close to the community

          Manager

          1/8/2024

          New Castle Crossing
          We're pleased to hear that you're enjoying the convenience of the location at Evergreen Apartments at New Castle Crossing. It's important to us that our residents have a comfortable and pleasant living experience. We understand that noise can sometimes be a concern and we encourage all residents to be mindful of their neighbors. If you continue to experience this issue, please feel free to reach out to us at 302-328-8130.
          Review Author Icon

          Resident 1206827

          Verified Resident 2023

          12/9/2023

          Well I have just moved in to these apartments and only been here for a week and from what I seen, it's a decent place to live area wise but the rooms it's self is really nice and I like it. This is my first… See More >
            Manager

            12/11/2023

            New Castle Crossing
            We're thrilled to hear that you're enjoying your first week at Evergreen Apartments at New Castle Crossing. It's great to know that you're finding the area and your apartment to your liking, and we're glad you chose our community as your first home. Remember, we're here to assist you if you need anything, so don't hesitate to reach out to us at 302-328-8130.
            Review Author Icon

            Resident 1202958

            Verified Resident 2023

            11/27/2023

            Overall experience so far is great maintenance came as soon as possible when needed the office ladies were extremely understanding and helpful and super nice i like that i can walk to local stores the community is pretty quiet from where my building is

              Manager

              11/28/2023

              New Castle Crossing
              It's wonderful to hear that your overall experience at Evergreen Apartments at New Castle Crossing has been positive, and that our maintenance team and office staff have been responsive and helpful. We're also pleased to know that the convenience of nearby stores and the quietness of our community are factors you appreciate. If you ever have any additional feedback or need assistance with anything, don't hesitate to reach out to us at 302-328-8130.
              Review Author Icon

              anonymous

              prospectiveVisited 2023

              9/22/2023

              Bait and!switch?

              The rent was a set price to rent was supposed to be between 874 and 894 for one bedroom apartment weather was I'm still or Colonial. I was finally accepted at the background check and a credit check I passed all the screening. But at… See More >
                Manager

                9/26/2023

                New Castle Crossing
                We appreciate you taking the time to share your experience and feedback with us. We're glad to hear that you found our staff to be nice and our pet policy to be a good fit for your needs. We understand that the security deposit requirement was a concern for you, and we apologize for any confusion. We aim to be transparent in all our dealings with our residents and potential residents. If you have further questions or need any clarification on the security deposit, don't hesitate to contact the Corporate Office at comments@evergreenapartments.com.
                Review Author Icon

                Resident 1169629

                Verified Resident 2023

                8/13/2023

                I love it here so far.. nice place to raise a family. I would recommend this to my family and friends. My family would love to live here.. it's nice and quiet no problems or issues so far. Convenient for me to get to work..

                  Manager

                  8/16/2023

                  New Castle Crossing
                  Thank you for sharing your experience with us! We're thrilled to hear that you love it at Evergreen Apartments at New Castle Crossing and that it's a great place to raise a family. We appreciate your recommendation to your family and friends, and we're happy to hear that it's nice and quiet with no problems or issues so far. If you ever need anything or have any questions, please don't hesitate to reach out to us at newcastlecrossing@evergreenapartments.com.
                  Review Author Icon

                  Resident 1040868

                  Verified Resident 2023

                  8/3/2023

                  Not the best experience. I am not happy . For what I am paying, I should not be seeing any bugs. They need to do major renovations to these apartment buildings. This is NOT what I expected to see!!!!!

                    Manager

                    8/7/2023

                    New Castle Crossing
                    Thank you for sharing your experience with us. We're sorry to hear that you have encountered pests and that your expectations have not been met. We take all feedback seriously and will pass along your concerns to our maintenance team to address. If you would like to discuss any further issues or concerns, please feel free to reach out to us at 302-328-8130.
                    Review Author Icon

                    Resident 1155413

                    Verified Resident 2023

                    7/1/2023

                    My experience here is fantastic definitely when it comes to the staff and neighbors. My apartment was clean and smelling fresh on the movein day and still lasting. The office staff is the real gem of this Evergreen community and I personally thank… See More >
                      Manager

                      7/3/2023

                      New Castle Crossing
                      Thank you for sharing your wonderful experience with us! We're thrilled to hear that you're enjoying your time at Evergreen Apartments at New Castle Crossing. Our team takes pride in providing excellent service and we're glad to have exceeded your expectations. If there's anything we can do to continue improving your stay, please don't hesitate to let us know.
                      Review Author Icon

                      Resident 1149059

                      Verified Resident 2023

                      6/10/2023

                      I truly love living in Newcastle Crossing I like the security of the apartment and also the beauty of the apartment. They were very helpful throughout the application process and once I got here and moved in they were very helpful. so far my neighbors… See More >
                      Manager

                      6/13/2023

                      New Castle Crossing
                      It's our pleasure to welcome you as a new member of our community at Evergreen Apartments at New Castle Crossing! Thank you so much for your awesome rating and compliments. Have a great day!
                      Review Author Icon

                      Resident 1146090

                      Verified Resident 2023

                      6/1/2023

                      So far so good. I enjoy the community. Everything is close. The neighbors are kind so far. No complaints. I've only been here for a few days so if there is anything negative, I'm sure it'll take time. But, as of right now and… See More >
                        Manager

                        6/5/2023

                        New Castle Crossing
                        Welcome to Evergreen Apartments at New Castle Crossing! We're delighted that our community has met your expectations thus far, and we'll continue to work hard to help ensure you have a memorable, meaningful living experience with us. Enjoy your time with us!
                        Review Author Icon

                        Resident 1140519

                        Verified Resident 2023

                        5/13/2023

                        Pretty quiet neighborhood, pets are allowed which is pretty cool. Everybody minds they business and are friendly people. I believe that this is one of my peaceful days I'm this here apartment complex.

                        Manager

                        5/15/2023

                        New Castle Crossing
                        We appreciate the feedback and are glad that you love it here at Evergreen Apartments at New Castle Crossing. We look forward to you continuing to enjoy your home. Thank you for your residency!
                        Review Author Icon

                        Resident 1137372

                        Verified Resident 2023

                        5/4/2023

                        It seems to be a very nice and quiet community Looking forward to spending time here For a while So far so good . I'm close to shopping areas and highways and restaurants Looking forward to meeting new members and making new friends

                          Manager

                          5/5/2023

                          New Castle Crossing
                          Thank you for the great review! It's great to hear that you enjoy living at Evergreen Apartments at New Castle Crossing. If we can do anything to make your stay in our community even better, please reach out!
                          Review Author Icon

                          Resident 1119862

                          Verified Resident 2023

                          3/9/2023

                          I have only lived here for about a week and I already love it here. It's a nice and quiet community, in a great location that's close to many stores. The maintenance is quick and efficient. The staff is very kind and helpful.

                            Manager

                            3/13/2023

                            New Castle Crossing
                            Welcome to your new home at Evergreen Apartments at New Castle Crossing! We're thrilled that your living experience has been so positive, as we seek to provide our residents with the very best in apartment living every single day. Thank you for your residency, and for taking a moment to review us!
                            Review Author Icon

                            Resident 1117641

                            Verified Resident 2023

                            3/2/2023

                            Easy move in affordable really like the place to be my first apartment close to everything clean and spacious very easy to access dog friendly for my ESA a lot of parking and close to a laundromat which was great for me

                              Manager

                              3/3/2023

                              New Castle Crossing
                              Thank you so much for your recommendation of Evergreen Apartments at New Castle Crossing! We know you have many choices when it comes to selecting an apartment home, and we appreciate your residency. We hope you will be very happy here!
                              Review Author Icon

                              anonymous

                              Resident 2020 - 2023

                              2/3/2023

                              No stars

                              Always a problem with hot water in heaters in living room some buildings ain’t have hot water since January 18th they supposed to put you in hotel they don’t care bout there residence all they can say is I’m sorry we working on it smh… See More >
                                Manager

                                2/7/2023

                                New Castle Crossing
                                We're truly sorry for any inconvenience caused to you by this issue and our efforts to remedy the situation. We can assure you that we truly care about and value each and every one of our residents, and we regret that your time at our community hasn't been reflective of the comfortable, welcoming experience we strive to cultivate on a daily basis. Since the review was posted anonymously, we are unable to contact you. Please contact us at comments@evergreenapartments.com for us to address your concerns directly. Thank you.
                                Review Author Icon

                                Resident 1106205

                                Verified Resident 2023

                                1/26/2023

                                Is a wonderful place, pretty, clean and theres a lot of place near, like the post office, gas station, restaurants. The apartment staff are so nice people and any questions that a had there help me understand.

                                  Manager

                                  1/27/2023

                                  New Castle Crossing
                                  Thanks for brightening our day with this positive review! It's wonderful to hear that you're loving all our community offers! We look forward to your continued happiness and satisfaction as a member of our community at Evergreen Apartments at New Castle Crossing!
                                  Review Author Icon

                                  Resident 1104747

                                  Verified Resident 2023

                                  1/21/2023

                                  The community is quiet. Apartment is very nice and clean. Staff was wonderful throughout the move in process. My apartment was ready and staff was great with my whole process throughout applying and moving in.

                                    Manager

                                    1/24/2023

                                    New Castle Crossing
                                    It's our pleasure to welcome you as a new member of our community at Evergreen Apartments at New Castle Crossing! Thank you so much for your awesome rating and compliments. Have a great day!
                                    Review Author Icon

                                    Resident 1102384

                                    Verified Resident 2023

                                    1/12/2023

                                    Great staff newly renovated apartments and very upcoming neighborhood very spacious apartments Secure buildings Very convenient to I-95 and a variety of restaurants and gas station Close to the local farmers market and grocery store

                                      Manager

                                      1/16/2023

                                      New Castle Crossing
                                      Thanks for brightening our day with this positive review! It's wonderful to hear that you're loving all our community offers! We look forward to your continued happiness and satisfaction as a member of our community at Evergreen Apartments at New Castle Crossing!
                                      Review Author Icon

                                      Resident 1086334

                                      Verified Resident 2022

                                      11/17/2022

                                      I love where it at just in case my car broke down and I could walk to the stores or tranperation is available. It perfect where I'm at it closer to my job. There a Wawa and gas a lot closer in walking distance.

                                        Manager

                                        11/18/2022

                                        New Castle Crossing
                                        Thank you so much for taking the time to write such a positive review of our community. We are so glad that Evergreen Apartments at New Castle Crossing fits your needs and you have found the location to be convenient. We look forward to providing you with excellent service for many years to come!
                                        Review Author Icon

                                        Resident 1086317

                                        Verified Resident 2022

                                        11/17/2022

                                        New renovated apartments are extremely nice and while small give an open floor plan to leave you feel you have more space. Archway design is nicely done. Newer appliances in black with gray flooring give a much needed modern feel to the apartment.

                                          Manager

                                          11/18/2022

                                          New Castle Crossing
                                          Thank you for taking a moment to award Evergreen Apartments at New Castle Crossing with a fantastic rating! It's great that you're happy and comfortable in our community—we want our residents to be nothing short of 100% satisfied with their living experience here.
                                          Review Author Icon

                                          Resident 1071553

                                          Verified Resident 2022

                                          10/2/2022

                                          The staff have a great energy. They are quite friendly, and were able to answer all of my questions. Couldnt ask for better. Signing the lease online was the quickest and easiest part. Moving in was a breeze as everything was easily accessible

                                            Manager

                                            10/12/2022

                                            New Castle Crossing
                                            It's great to hear from you! We understand that relocating can be stressful, and we're delighted that we were able to help your move go smoothly. Thank you for your compliments about our friendly customer service. Please don't hesitate to reach out if we can be of assistance to you as you get settled in. Have a great day!
                                            Review Author Icon

                                            Resident 1053025

                                            Verified Resident 2022

                                            8/8/2022

                                            This is my first apartment and I've only been here a week, and I really enjoy the fact that it's a quiet community and everyone is respectful of those around them. No issues so far. Would recommend to others.

                                              Manager

                                              8/11/2022

                                              New Castle Crossing
                                              Welcome to your new home at Evergreen Apartments at New Castle Crossing! We're thrilled that your living experience thus far has been so positive, as we seek to provide our residents with the very best in apartment living every single day. Thank you for your residency, your excellent rating, and for taking a moment to review us!
                                              Review Author Icon

                                              StaceyNeverson

                                              prospectiveVisited 2022

                                              4/22/2022

                                              Seems illegal

                                              I was denied an apartment because I work in New York. Woman on phone told me I MUST work in Delaware. I was told this information after they charged me a $40 non refundable fee. Pretty sure this is illegal and I can work anywhere… See More >
                                                Manager

                                                4/26/2022

                                                New Castle Crossing
                                                Thanks for bringing your concerns to our attention. We apologize for any miscommunication that may have occurred during your application process. We could not locate your name in our database but we'd like to speak to you further about your situation to understand more. Please contact the Corporate Office at comments@evergreenapartments.com so we can work towards solutions.

                                                Features & Amenities

                                                Parking
                                                • On-site Parking Lot
                                                Pets
                                                • Cats Allowed
                                                  Pet Limit: 2. Comments: Cat
                                                  Less Info
                                                  More Info
                                                • Animal type not listed Allowed
                                                • Dogs Allowed
                                                  Pet Limit: 2. Comments: Dog
                                                  Less Info
                                                  More Info
                                                Other
                                                • 24-Hour Emergency Maintenance
                                                • Air Conditioning
                                                • Balcony
                                                • Cable & Satellite
                                                • Clubhouse
                                                • Complimentary Hot Water, Sewer, and Trash
                                                • Convenient to Dart Bus Stop
                                                • Convenient to Major Roadways
                                                • Fitness Center
                                                • High-Speed Internet
                                                • Online Resident Services
                                                • Resident Lounge with Coffee
                                                • Spacious Park Like Grounds
                                                • Wall to Wall Carpet
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                                                Leasing

                                                Discover your peaceful retreat at New Castle Crossing, an apartment community with one of the premier locations in New Castle County. Nestled in a residential area featuring lovely tree-lined streets, you'll enjoy a feeling of tranquility while maintaining easy access to modern conveniences. New Castle Crossing offers a comfortable, open, peaceful setting featuring a modern fitness center, resident coffee lounge and community room providing the quality of life that matches your lifestyle. Every major roadway is within minutes of your door, including I-95, I-295, I-495, Route 13, Route 202, Route 40, and Route 141. Our available 1 and 2 bedroom apartment floorplans are priced to deliver outstanding value. Take a tour today and find your Evergreen Apartment Group Community to Call Home.
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                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 09:00 AM - 05:00 PM
                                                • Saturday: Closed
                                                This community is managed by

                                                Evergreen Apartment Group

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                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: Are there surveillance cameras on site?

                                                Frequently Asked

                                                Based on 697 number of votes by renters, New Castle Crossing is currently rated 4.3 out of 5 stars.
                                                New Castle Crossing is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                New Castle Crossing is rated 4.2/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                New Castle Crossing is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                New Castle Crossing is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                New Castle Crossing is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                New Castle Crossing is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                Managers have responded to 100% of their community reviews in the past year.
                                                Managers have replied within 2.29 days to their community reviews in the past year.
                                                Evergreen Apartment Group
                                                Cats Allowed
                                                Pet Limit: 2
                                                Comments: Cat
                                                Animal type not listed Allowed
                                                Dogs Allowed
                                                Pet Limit: 2
                                                Comments: Dog
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath

                                                Contact Property

                                                New Castle Crossing

                                                April 2024

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                                                Baths

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                                                New Castle Crossing is a 650 - 750 sq. ft. apartment in New Castle in zip code 19720. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $989 - $1,239. Nearby cities include Newport, Bear, Pennsville, Elsmere, and Newark.

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