C

William Penn Village Apartments

595 Tulip Lane, New Castle, DE 19720
595 Tulip Lane, New Castle, DE 19720
  • We are open for in-person tours by appointment. Virtual tours are also available, as well as contactless paperwork. Contact us today for more infor... See More

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William Penn Village Apartments

595 Tulip Lane

New Castle, DE 19720

 
 
 
 
 
 

epIQ Report Card

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Ratings & Reviews (156 Reviews)

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Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/01/2020
The property itself was okay. The neighbors smoked in front of the buildings and in the hallways even though smoking was supposedly prohibited. The management office was extremely unresponsive and poorly communicated any charges on your account. You either had to physically address the management office… See More
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William Penn Village Apartments Manager

08/01/2020

Thank you for taking the time to post a review; we appreciate your feedback. It is our goal to ensure we are meeting or exceeding resident expectations and would like the opportunity to discuss your concerns. Please contact the leasing office and request to speak with the property manager.

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/10/2019
Living at William Penn Village Apartments, I get space, privacy, maintenance, my dogs, a pool over the summer, a playground, a fitness center and great neighbors all at a wonderful price. And the schools in this area are great as well. The buses come directly to… See More
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 Verified Resident 681341vrp 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/16/2019
1 lady in the office is great awesome, the other 2 are very very horrible rude disrespectful. To much of a ------ approach. Pricing is very high, living here you pay for security but rarely ever see security walking or driving on the grounds. Ha begin… See More
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William Penn Village Apartments Manager

08/30/2019

We appreciate you taking the time to write a review and would be happy to discuss your concerns. We value all residents and strive for resident satisfaction. Please contact the office for assistance. 302-328-5400

 Verified Resident 196255vrp 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/15/2019
Upon renting an apartment with my husband and son, I heard a couple of horrifying stories. But moving into our unit has been great. Other than the rent going up every year, the building we are in is fine. See More
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 Verified Resident 680337vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/15/2019
It is a nice complex to live. Very recently I have had some negative experiences. One they don't seem to take extermination as seriously as it should be. Have had a consistent pest problem. Second should have better cameras on property to better handle vandalism and… See More
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William Penn Village Apartments Manager

10/26/2019

Thank you for taking the time to post a review; we appreciate all feedback. Please contact the leasing office with any concerns we are always here to help.

 Verified Resident 679992vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/14/2019
The community is not bad besides the kids hanging out in the building maintenance sucks and no status update on anything. We never get info. Having an updated apartment and between stove failure on holiday weekend and washer and dryer issues since we moved in. Now… See More
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William Penn Village Apartments Manager

10/26/2019

Thank you for posting a review. We are sorry to hear your experience has not met your expectations. We strive for resident satisfaction and would like to discuss your concerns further. Please contact our leasing office to set up an appointment with the property manager.

 Verified Resident 679991vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/14/2019
Best decision of my life. Excellent team fast response when I have a emergency in my apartment very charming place recommend for grow up a family everything close don't have to move my car like a say before best decision See More
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 Verified Resident 9732vrp 2012 - 2019
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/14/2019
Overall the experience has been okay, the office staff is good. The issue that we have had has been with our neighbors playing loud music and/or watching TV at very loud volumes. Additionally, the unit we have been in was not upgraded before we moved in… See More
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William Penn Village Apartments Manager

05/01/2014

We are so happy you are pleased with your stay at William Penn and we hope to continue to provide you with the excellent experience in the coming years!

  Previous Review
· 08/09/2017
 Verified Resident 679672vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/14/2019
Its been good, but rent goes up every year which is not good. Maybe if they had a longer contract wit same price it would be beneficial for a lot of us. Its quiet, some people do have big dogs and "they are not allowed" i… See More
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 Verified Resident 679671vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/14/2019
I have only been here since July. I have to say that it is good so far. When I initially moved in, my apartment smelled like cigarette smoke. I didn't really like that but i didn't make a big fuss because of where the apartment was… See More
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William Penn Village Apartments Manager

10/26/2019

Thank you for taking the time to post a review; we appreciate all feedback. We are very happy to hear you enjoy your home here at William Penn Village. Please contact the leasing office with any concerns we are always here to help.

 Verified Resident 679670vrp 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/14/2019
My experience with William Penn village has been very pleasant. The staff is always for professional and willing to assist. The maintenace crew professional and keep me in the loop if there is a return date or supplies are needed. I believe its a family community.… See More
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 Verified Resident 679142vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/14/2019
I'm very satisfied with my apartment and the grounds outside. Everything is clean and taken care of. There's no noise inside the apartments due to concrete walls, which is a blessing. Having laundry in the building is also awesome. All my neighbors are friendly and we… See More
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 Verified Resident 679141vrp 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/14/2019
I wish I knew about the roaches and the bug problem. I wish I knew about the guy who was shot yet locks were still not added to the doors leading to the common areas. Not a good value for the price of rent See More
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William Penn Village Apartments Manager

10/26/2019

Thank you for posting a review. We are sorry to hear your experience has not met your expectations. We strive for resident satisfaction and would like to discuss your concerns further. Please contact our leasing office to set up an appointment with the property manager.

 Verified Resident 679140vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/14/2019
It's okay so far, when ever there is problem it is taken care right away The ladies in the office are very friendly I like the fact they remember your name, even though they don't see me on a daily. They keep the grounds neat and… See More
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KellyRoache • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/21/2019
I would not recommend anyone to move here we moved in here thinking this was a.great place to live not know that we would be very disappointed because of this very bad smell that started that evening was the apartment was closed up a d it… See More
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netmat1964 • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/31/2018
i just wanted to let ppl know that William Penn Apts has the best staff. Juanita who works in the office along with Lindsey and Diane are very helpful. the maintainence men Hutch Israel and Sam always follow up on the work orders. Hutch even gave… See More
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William Penn Village Apartments Manager

06/13/2018

Thank you for your review, We appreciate your kind words and are glad you love your home at William Penn.

Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/07/2017
Don't move here they are Lieres See More
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 Verified Resident 307437vrp 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/03/2017
I thought this was going to be a nice place to live..... NOT!!!!! It's HOOD!!! I never had bugs in my life.... but 2 months to my one year bugs.... the staff is wonderful and will work with you but if you have a old unit… See More
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William Penn Village Apartments Manager

02/04/2017

I am so sorry you are having pest issues. We do have routine pest maintenance scheduled every Friday. Please call the office so we can take care of this for you. If you have other concerns you would like to address please feel free to stop by the office so we can discuss them. Thank you and have a great day.

 Verified Resident 304539vrp 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2017
I've only lived here for a few months, but I've found that the property is well maintained and the staff is very nice. The neighbors are also quiet and polite. The apartments are also well maintained and service requests are ha deed promptly. See More
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William Penn Village Apartments Manager

02/04/2017

Thank you for the kind words the entire staff takes pride in Our Community.

 Verified Resident 304508vrp 2013 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2017
It's okay there are no grocery stores close, no gyms close, bus route is good rent increase is too much close to mall. Close to Wilmington, hard to get to Amtrak if you don't have a car. What else do I have to say yo get… See More
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William Penn Village Apartments Manager

02/04/2017

Thank you for taking our survey. We can only improve out community with honest feedback from great residents like you.

 Verified Resident 304442vrp 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2017
Pet poops need to be collected as it leaves bad tastes to others except owners. rats are there and feel of security lacks .there should be some kind of gated community with secured parking. only verizon and xfinity is available and both are very pricy. there… See More
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William Penn Village Apartments Manager

02/04/2017

Thank you so much for your honest feedback we can only improve the quality of our community from residents like you. Please call the office at 302-328-5400 . I would love the opportunity to help address any concerns.

 Verified Resident 144034vrp 2012 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/20/2016
retired and like the area, I like the many different things to do daily! Thanks for your response! See More
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William Penn Village Apartments Manager

05/26/2015

Thank you for your kind words. We are happy that you are enjoying everything that the area has to offer.

 Verified Resident 292415vrp 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/15/2016
I enjoy leaving at the apartment and so far everything has been great except that the dog owners do not clean after their dogs which sometimes will be in front of the building making it embarrassing for our visitors See More
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 Verified Resident 291346vrp 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/12/2016
We just moved in on the 9th todays date is the 12th and we are very happy with our new apartment its exaxtly what the pffice staff said it would be we have no complains we have plenty of parking and its pretty quiet for the… See More
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Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/03/2016
Listen, I thought long and hard about writing this review - but I owe it to anyone who is considering renting at William Penn Apartments. When we first moved there - last year - we truly needed a place. And I'm grateful that we had a… See More
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William Penn Village Apartments Manager

12/06/2016

Thank you for taking the time to write a review,

 Updated Review
Rating Breakdown
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Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • Laundry On-Site
  • Washer/Dryer

Parking

  • Preferred Parking Available

General

  • 24-Hour Management Availability
  • Air Conditioner
  • BBQ and Picnic Area
  • Balcony or Patio
  • Ceiling Fan
  • Ceramic Flooring
  • Courtyard
  • DishWasher
  • Disposal
  • Dog Park
  • Fitness Center
  • Outdoor Fitness Stations
  • Playground
  • Pool
  • Refrigerator
  • Resident Social Activities
  • Short Term Lease Available
  • Spacious Closet
  • Sundeck
  • Wall to Wall Carpet
  • Wheelchair Access Available
  • Window Coverings

Pets

  • Cats Allowed
    Deposit: $350
    Comments: 2
  • Dogs Allowed
    Deposit: $350
    Pet Limit: 2
    Comments: Breed Restrictions Apply.

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • We are open for in-person tours by appointment. Virtual tours are also available, as well as contactless paperwork. Contact us today for more information.

Studio, 1 Bathroom

  • Price
    Price

    $1,378

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,105

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,354

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,180

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,189

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

C
Morgan Properties
VIEW 279 COMMUNITIES

William Penn Village Apartments, surround yourself in the most charming community in New Castle County. Our fabulous one and two bedroom apartments provide you with all the comforts and conveniences you deserve in your new home. Our impressive list of apartment features includes fully equipped eat-in kitchens, neutral decor, individually controlled heat/air and wonderful closet space. Relax and enjoy the view from your private balcony or patio at the end of your busy day. William Penn Village invites you to explore the community and discover our garden-like courtyards with beautiful landscaping. Come try a refreshing dip in our sparkling swimming pool or gather your friends for some fun on our playground. Make sure to visit the William Penn Village residential courtyard, fully equipped with picnic tables, barbecue grills, and park benches. William Penn Village provides an outstanding location that is convenient to shopping, dining, entertainment and area malls. Enjoy an easy commute, just minutes from downtown Wilmington, I-95, historic New Castle, DART bus line, area schools and many major business centers. Exceptional services include our award-winning 24-hour emergency maintenance. We understand our residents’ needs and have developed flexible leases to suit your lifestyle. We invite you to stop in today and find out what makes living at William Penn Village so special!

Office Hours

  • Sunday: 12:00 PM - 04:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 09:00 AM - 05:00 PM

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Frequently Asked

What are noise levels like at William Penn Village Apartments?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at William Penn Village Apartments?
The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is William Penn Village Apartments?
The community is rated 4.5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2.5/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 29.1% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 189.5 days to their community reviews in the past year.

Who manages William Penn Village Apartments?
Morgan Properties

What is the pet policy at William Penn Village Apartments?
2 pets max $250 deposit. Breed Restrictions apply.

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths

What is the move-in special?
We are open for in-person tours by appointment. Virtual tours are also available, as well as contactless paperwork. Contact us today for more information.

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William Penn Village Apartments is an apartment in New Castle in zip code 19720. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,105 - $1,378. Nearby cities include Newport, Bear, Pennsville, Elsmere, and Newark. 19702, 19804, 19701, 19804, and 19702 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

William Penn Village Apartments

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