What are noise levels like at Christiana Reserve?

The community is rated 4.4/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Christiana Reserve?

The community is rated 3.8/5 stars, signifying much satisfaction on average.

How safe is Christiana Reserve?

The community is rated 4.1/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 94.44% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 10.22 days to their community reviews in the past year.

What is the pet policy at Christiana Reserve?

Dogs Allowed Pet Limit: 2 Comments: Dog Cats Allowed Pet Limit: 2 Comments: Cat

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for Christiana Reserve, Newark, DE

Renter Ratings

Noise	N/A
Grounds	3.8
Safety	4.1
Office Staff	4.4
Maintenance	4
Neighborhood	4.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.3/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	18

Manager's Review Engagement

Percentage of reviews responded to	94.44%

Manager's Review Reply Time

Average time to respond to reviews	10.22 days

Ratings & Reviews (95 Reviews)

No reviews match your search.

Verified Resident • vrp • 2021

01/22/2021

Everything is great except the parking, and when things tend to go out it has to be fixed a number of times. Very quiet, alot of debris blowing around the area as well as where the apartments actually are. See More

Useful 0

Thanks for voting!

Report

Christiana Reserve Manager

01/25/2021

Thank you for taking the time to share your thoughts. Hearing from our residents is one important way that we are able to improve our practices for all renters. While we're glad that you are having a positive experience, we'd be happy to speak with you about your other feedback in an effort to improve. Please feel free to reach out to our office when you have a moment. Thank you.

Verified Resident 851939 • vrp • 2020

12/10/2020

I Just Moved In And The Neighborhood Is So Quiet. The Apartment Was Clean. The Office Staff Was Very Nice, All The Questions I Asked Were Answered And Explained. The Move In Experience Was Nice And Easy.

Useful 0

Thanks for voting!

Report

Christiana Reserve Manager

12/14/2020

Wonderful! We're so pleased that the team has worked diligently to ensure a safe and easy transition to our community. We appreciate you taking the time to share your experience. Please let us know if you need anything in the future. Welcome to Christiana Reserve!

Verified Resident 840307 • vrp • 2020

11/05/2020

The Office Staff are amazing! I had no issues at all. They're great at answering the phones or giving a call back right away. The move in process was easy and the apartment was everything I was expecting. Definitely feel at home!

Useful 0

Thanks for voting!

Report

Christiana Reserve Manager

11/06/2020

Welcome to Christiana Reserve! We're proud to provide our residents with top notch customer service, so we're thrilled that you've been receiving excellent treatment. Thank you for the kind words about your experience. We hope you enjoy your time with us!

Verified Resident 840285 • vrp • 2020

11/05/2020

The unit was clean when we moved in and staff were helpful. At this time we are happy with our new home. Management have been responsive to our calls. We feel safe and secure in our apartment as well. See More

Useful 0

Thanks for voting!

Report

Verified Resident 832930 • vrp • 2020

10/15/2020

It was a great experience,staff very nice,when needed anything fixed in the apartment happened ASAP..I also love the area it's quiet ,clean,and the neighbors are friendly..I would definitely recommend See More

Useful 0

Thanks for voting!

Report

Christiana Reserve Manager

10/16/2020

Thank you for your five-star rating and review. We're thrilled to hear that the team has provided such great service, and that you are enjoying our quiet community. Please let us know if you need anything during your stay at Christiana Reserve.

Verified Resident 824423 • vrp • 2020

09/28/2020

Great move in set up I really enjoyed being able to have the no contact move in due to Covid-19. The only thing I would've preferred the move in time be a little earlier than 12 maybe around 10 because I felt like it took all… See More

Useful 0

Thanks for voting!

Report

Christiana Reserve Manager

09/30/2020

Thank you for your feedback. We especially appreciate hearing from our newest residents, because small changes like move in times might make a big difference in their experience. Thank you for taking the time to share you thoughts. We hope you enjoy your stay at Christiana Reserve.

Verified Resident 813716 • vrp • 2020

09/08/2020

The apartment is nice and convenient to the general public. The staff and maintenance crew is friendly and on top of their job. It seems as if some of the tenants just throw their garbage on the ground instead of the dumpsters.

Useful 0

Thanks for voting!

Report

Christiana Reserve Manager

09/14/2020

We appreciate the 4 star rating of our community, although it looks like we have some room for improvement. The staff at Christiana Reserve takes pride in providing outstanding service and we're overjoyed to receive your compliments and appreciation. Your insight really helps paint a great picture of the many benefits of living at Christiana Reserve.

Verified Resident 810859 • vrp • 2020

09/01/2020

Just moved in a week ago. So far so good. We'll see how it goes. Looking to see how long it will take to get my few minor issues resolved when I make them aware. Hoping that they are quick and competent.

Useful 0

Thanks for voting!

Report

Christiana Reserve Manager

09/04/2020

Thank you for taking the time to share your experience at Christiana Reserve. We're so glad that your move went smoothly. We want to make your transition into your new home as smooth as possible, so please let us know if we can be of any assistance as you get settled in. Welcome!

Verified Resident 808612 • vrp • 2020

08/27/2020

The staff is Courteous. The complex is quiet and the neighbors are friendly. Different floor plans. Plenty of space. Good amenities. Walking distance to grocery stores and public transportation. Close to mall, outlets and beach. Great location. See More

Useful 0

Thanks for voting!

Report

Christiana Reserve Manager

08/31/2020

That's great! Thank you for taking the time to leave a review. We value our residents, and want each one of them to be completely satisfied with their space and our service. We're so pleased to hear that you're happy with the location, and the spacious living areas. Please let us know if you need anything during your residency at Christiana Reserve.

Verified Resident 808587 • vrp • 2020

08/27/2020

Sorry but we haven't been here long so I can not give a honest opinion. However I can say my experience dealing with the staff members in the process of moving here was great! I will recommend this Apartment complex in the future.

Useful 0

Thanks for voting!

Report

Christiana Reserve Manager

08/31/2020

Welcome! We're so glad that you chose Christiana Reserve. Thank you for your kind words about your experience thus far. We appreciate your feedback, and hope you'll be a resident for many years to come.

Verified Resident 794470 • vrp • 2020

07/21/2020

The apartment is vey nice and spacious. The appliances are in very good condition. The carpets are a little raggedy and painted stained. The closets are in very poor condition and fall off the track. Management is very unresponsive and I understand they can't be as… See More

Useful 0

Thanks for voting!

Report

Christiana Reserve Manager

07/23/2020

We're happy that you're enjoying certain aspects of your apartment, however, we are sorry to hear that you are not 100% satisfied, which is what we strive for with all Christiana Reserve residents. Please accept our apologies that we've yet to be in contact, We have instructed all staff who are ill, or have an ill family member, not to come to work until they have been symptom-free, so there may be times that we are short-staffed. Please know, you can always contact us at [email protected] or 302-834-1168. Please be sure to leave your contact information so we can reach out to you if there is no response. We appreciate your patience and understanding during this unprecedented time. Thank you.

Verified Resident 789187 • vrp • 2020

07/09/2020

I really like the apartment I love the size of the Terence can come home sit out and enjoy the air. Know I will love the fire place when the winter comes. Community have all you need in the area super market, nail salon, home improvement… See More

Useful 0

Thanks for voting!

Report

Christiana Reserve Manager

07/13/2020

We hope you love it! Thank you for taking the time to leave a review. We value our residents, and want each one of them to be completely satisfied with their space and our service. We're so pleased to hear that you're happy with the location, and that the outdoor living space has been a bonus. Please let us know if you need anything during your residency at Christiana Reserve.

Verified Resident 761322 • vrp • 2020

04/24/2020

Clean and the neighbors have been nice. Staff is friendly and close to shoprite . Overall I have enjoyed the community and I'm glad that I was finally able to start fresh after being apartment less for 6 weeks

Useful 0

Thanks for voting!

Report

Christiana Reserve Manager

04/30/2020

We appreciate your five-star rating of Christiana Reserve. Our goal is to offer the very best in apartment living, from our dedicated staff members to our beautiful, conveniently located community. We'll remain committed to your satisfaction for as long as you're a member of our community!

Verified Resident 757139 • vrp • 2020

04/02/2020

So far this neighborhood is quiet and clean. We like the environment. The only issue was everything was up to the standard we are use to but due to Covid 19 we hope soon these issues will be able to be fixed

Useful 0

Thanks for voting!

Report

Christiana Reserve Manager

04/03/2020

Thank you for awarding Christiana Reserve with a five-star review! We're so pleased to hear that you're happy with our community and we're grateful for your understanding. Please don't hesitate to give us a call if you need anything!

Verified Resident 755935 • vrp • 2020

03/28/2020

My movie in experience was nice. The area is quiet and clean kept. I believe there should be more street lights in the development. Maintenance fixed my problem with quickness. The apartment was cleaned when moved in and I loved the move in pack

Useful 0

Thanks for voting!

Report

Christiana Reserve Manager

03/29/2020

Welcome to the community here at Christiana Reserve! We're delighted to hear our onsite staff has ensured your move went smoothly and that your requests were met quickly and professionally. Thank you for your 5-star review and please be sure to let us know if there's anything you need.

Verified Resident 750047 • vrp • 2012 - 2020

03/05/2020

I don't really have any negative comments about living within this community, my years living here have been pretty fairly pleasant. Outside of the boiler issue all has been fair. And yes I have recommended this living community to both family and friends. See More

Useful 0

Thanks for voting!

Report

Christiana Reserve Manager

03/13/2020

Thank you for your high rating and opinion of Christiana Reserve. We're happy to know that you've enjoyed living in our community. We're sorry that there was a boiler issue, however, we're happy it was resolved. We are honored to have earned your high recommendation. If you need anything, please let us know, we'd love to earn all five stars from you.

Verified Resident 749941 • vrp • 2016 - 2020

03/05/2020

Very friendly people and also get the job done.Would recommend this place to anyone. Very nice environment to live also close to any shipping center. The workers are very nice and respectful and I appreciate their hospitality

Useful 0

Thanks for voting!

Report

Christiana Reserve Manager

03/13/2020

Verified Resident 749929 • vrp • 2015 - 2020

03/05/2020

I have lived in Christiana Reserve since 2015. The recent issue with pests has been annoying and I've had to pay out of pocket to have the issue resolved. The trash dumpsters are always full and overflowing. The walls in the apartment are cracking and/or have… See More

Useful 0

Thanks for voting!

Report

Christiana Reserve Manager

03/13/2020

Thank you for your high star rating and review. We are sorry that you don't have a higher opinion of our community at this time and apologize that you've been experiencing these issues. Due to the number and nature of your concerns, we feel direct communication is the best way to move forward. Please stop by the office or contact us at 302-834-1168 so we can address your concerns and work on solutions. We hope to hear from you.

Resident • 2020

01/21/2020

PLEASE DON'T DO IT! I URGE YOU TO BE PATIENT AND CONTINUE LOOKING ELSEWHERE. I'M CONFIDENT YOU'LL APPRECIATE THIS POST. IF I COULD AFFORD A LAWYER I'D SUE! SINCE I'VE MOVED IN IT'S BEEN ONGOING UNRESOLVED HVAC AND PLUMBING ISSUES, EXTREMELY HIGH ELECTRIC BILLS AND JP… See More

Useful 1

Thanks for voting!

Report

Christiana Reserve Manager

03/13/2020

We're sorry to receive this feedback. It's important to us that our residents are happy and comfortable in their homes and in our community. We regret that your stay has been so frustrating. Due to the number and nature of your concerns, we feel direct communication is the best way to move forward. Please stop by the office or contact us at 302-834-1168 so we can address your concerns and work on resolving them. Thank you.

Bree2602 • Resident • 2019

07/16/2019

I am so disappointed with living here. The worse thing about it is that me and my boyfriend fought tooth and nail to get this place. We moved in on May 1st 2019. We have only been here for about two months and have had nothing… See More

Useful 2

Thanks for voting!

Report

karma17 • Resident • 2017

06/18/2017

Moved in June 2017 moved out june 2017 Broke the lease and have filed a suit with Courts and the Ftc this place is ------ crack heads all over drugs all over, murders, apartments broken into and robbed, cars broken into and robbed, i was robbed… See More

Useful 2

Thanks for voting!

Report

Prospective Resident • Visited 2015

07/24/2015

This place is a DUMP! Despite reading previous reviews I applied for an apt in the complex......sadly....... It seemed reasonable in rent and from the pics on the various sites the property appeared clean & convenient. $950 for a 2br 2ba w/ w&d HEY I needed… See More

Useful 1

Thanks for voting!

Report

Prospective Resident • Visited 2015

04/27/2015

So I'm currently looking for a place to live and after reading the reviews I was shocked. But before I make a decision I see the last review was written over a year ago. Anyone out there have any updated information on this place?

Useful 1

Thanks for voting!

Report

Resident • 2013 - 2014

03/09/2014

Do not even think about moving into these apartments. The people in the office are not helpful, they don't care about anything and they overcharge. Moving in, I got a discount, which was $100 off rent. That was a bonus, but then when I was an… See More

Useful 1

Thanks for voting!

Report

Resident • 2014