What are noise levels like at OakTree Apartments?

The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at OakTree Apartments?

The community is rated 4.9/5 stars, signifying extreme satisfaction on average.

How safe is OakTree Apartments?

The community is rated 4.2/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 78.57% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 50.71 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath

Ratings & Prices for OakTree Apartments, Newark, DE

Renter Ratings

Noise	N/A
Grounds	4.9
Safety	4.2
Office Staff	4.8
Maintenance	4.7
Neighborhood	4.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	4.7/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	28

Manager's Review Engagement

Percentage of reviews responded to	78.57%

Manager's Review Reply Time

Average time to respond to reviews	50.71 days

Ratings & Reviews (152 Reviews)

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Verified Resident 503150 • vrp • 2018 - 2021

Updated Review

02/13/2021

This is the place to be. Management is prompt and you will love the clean environment. 9/10 They are very timely to attend to maintenance requests. Using the app to pay rent and communicate to the office is the best thing ever. Contact less and seamless… See More

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Previous Review

· 09/10/2020

Verified Resident • vrp • 2019 - 2020

12/28/2020

I feel as if requiring a 200 word whatever goes beyond my abilityxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx to type. x See More

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OakTree Apartments Manager

01/05/2021

We're sorry if the word count was off-putting. Our team truly appreciates getting resident feedback, so if you have any additional comments or suggestions for us - please don't hesitate to reach out at any time. We hope to hear from you in the future.

Verified Resident 267360 • vrp • 2015 - 2020

12/14/2020

My experience here @ the Oaktree Apartments has been good, I haven't had any issues other than some neighbors walking hard on the floors of there apartment, I believe that the noise would go away if they replaced all the padding, carpets in all the apartments… See More

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OakTree Apartments Manager

12/15/2020

Thanks for taking the time to share your thoughts with us! We are glad to hear that your Oak Tree experience has been so positive overall. If you would like to discuss your concerns about noise in more detail we are here and happy to chat. Otherwise, please feel free to give us a call with any other feedback!

Verified Resident 851553 • vrp • 2020

12/09/2020

first month livthing here, in November the day before Thanksgiving,the door to my unit got damaged and vandalized by an unknown culprit. I lived in the unit with a broken window for a week. To accommodate me management reduced my rent by only 50 dollars, I… See More

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OakTree Apartments Manager

12/14/2020

We're disappointed this happened in our community and we look forward to repairing your confidence in us moving forward. Our team cares about providing you a wonderful experience and we would be more than happy to discuss your feedback in more detail. We look forward to speaking with you and working to improve your time in our community.

Verified Resident 845964 • vrp • 2015 - 2020

11/21/2020

I moved to the oak tree apartments in 2015 from NY city. Since then they have up graded the property for the better. The buildings are kept clean as well as the grounds. They also added a intercom system in each apartment for security purposes and… See More

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OakTree Apartments Manager

11/30/2020

Thank you for sharing this fantastic five-star review! We're thrilled you're enjoying the upgrades, our maintenance efforts, and your overall experience here at Oak Tree Apartments. We truly appreciate your feedback and hope you continue to enjoy your experience for years to come - thanks again!

Verified Resident 844159 • vrp • 2020

11/16/2020

I am a new tenant here at Oaktree apartments that just recently moved in. I have had nothing but positive experiences interacting with both their office staff and maintenance team. Completely satisfied in choosing this community to call home.

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OakTree Apartments Manager

11/18/2020

Welcome to Oak Tree! Our team's thrilled you're enjoying a five-star experience, and we look forward to providing you a wonderful home and community for years to come. If there's anything we can help with in the future, feel free to reach out to our team at any time - thank you!

Verified Resident 842979 • vrp • 2020

11/12/2020

This community has been absolutely amazing. Everyone here is very friendly and courteous. There are lots of pets and people walking around all the time and socializing is super easy. The maintenance staff comes to check in too ok check in issues almost immediately.

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OakTree Apartments Manager

11/13/2020

Wow, what a wonderful compliment! It's great to hear you love your Oak Tree home and our community, and we look forward to providing you a five-star experience for years to come. Thank you for sharing this fantastic review with us!

Verified Resident 546535 • vrp • 2014 - 2020

Updated Review

10/25/2020

Have lived here for 6 years During that time the few times I had need for billing and or maintaince services the response, concern and quality of response was appropriate. Maintaince should leave their call back #. See More

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OakTree Apartments Manager

10/28/2020

Thank you for sharing this great review! We truly appreciate this wonderful feedback coming from a long time resident like you! If you have any additional comments or if you have a concern in the future, please don't hesitate to let us know!

Previous Review

· 09/10/2020

Verified Resident 832947 • vrp • 2017 - 2020

10/15/2020

Friendly staff...quickly addressed issues..buildings very clean. Community well maintained. Maintenance staff very knowledgeable. Tennis courts and pool area kept nice. Most of office staff friendly especially Jan. See More

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OakTree Apartments Manager

10/19/2020

Thank you! We're so glad you have this great feedback about our community amenities, maintenance services, and our team's customer service! If you ever need anything or have additional feedback, feel free to swing by or give us a call at any time – thanks again!

Verified Resident 799381 • vrp • 2015 - 2020

08/03/2020

Safe, clean community, great staff and beautiful property. Love living here. The units are very nice, the grounds are well kept and spacious. I'm very pleased with the years I've lived here, never had a bad experience.

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OakTree Apartments Manager

08/05/2020

Thank you so much for this stellar rating and review of our community! Our team appreciates getting feedback, and we're thrilled to hear you enjoy the Oak Tree grounds, your spacious home, and our level of customer service! If there is ever something we can help you with, feel free to reach out and let us know, and we will strive to provide you the best possible experience. Thanks again!

Verified Resident 798847 • vrp • 2016 - 2020

08/01/2020

Good. Management friendly. Committed maintenance staff, professional and capable. Prompt response. Courteous. Safe environment and green. Vast open spaces gives it a rural touch in an urban setting. Good experience so far. Resides in another apartment opposite present one for a year from 2015. That was… See More

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OakTree Apartments Manager

08/04/2020

We truly appreciate your excellent feedback about our team, the environment, and our amenities! We care about providing a top-notch experience for our residents, and if there is anything we can do to make your home or the Oak Tree community even better, please don't hesitate to let us know. Thank you!

Verified Resident 796747 • vrp • 2019 - 2020

07/27/2020

We moved into this community last October. We have found that this apartment complex is beautifully maintained. It is a very safe community, great staff! Our apartment is spacious with plenty of closet space and beautifully updated. Wonderful value, my husband and I have enjoyed our… See More

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OakTree Apartments Manager

07/28/2020

Thank you for taking the time to share this five-star review! We're thrilled you're enjoying the community, amenities, and your Oak Tree home. If you have any additional feedback for us or if there's ever something we can help you with, feel free to give us a call at any time. Have a great day!

Verified Resident 795375 • vrp • 2015 - 2020

07/23/2020

The community is is peaceful and quiet. The crime rate in the area is very low. The Neighbours are generally friendly.The Management staff are generally friendly. The staff show respect to the Residents even when Residents gets upset. The area is also close to one of… See More

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OakTree Apartments Manager

07/28/2020

Thank you for sharing this great review of your Oak Tree experience! We're happy you are enjoying our community's friendly environment and our team's customer service. If you ever need anything or have additional feedback for us, feel free to give us a call - thanks again!

Verified Resident 541140 • vrp • 2015 - 2020

07/02/2020

.That is a lovely community everybody is great and kind from maintenance to the Office.I experience no problem so far.The Streets are very bright days and nights.Their services are excellent.It's close to everything.

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OakTree Apartments Manager

10/18/2018

We can't thank you enough for sharing this amazing feedback! Our team truly cares about our residents and we hope to provide you with a wonderful home for years to come. Thanks again!

Verified Resident 259459 • vrp • 2011 - 2020

06/22/2020

It's a great place to live i have never had any problems here at all and its always kept up nice Great office staff . Always nice with me and respectfull and if i ever need something they fix it right away See More

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Verified Resident 414780 • vrp • 2018 - 2020

06/15/2020

It's a great place to live. Quiet, beautiful. Only issue I had was one of the neighbors constantly smoked weed and the strong smell would come into our apartment through the vent or some other way; absolutely hated it because I was pregnant at the time… See More

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OakTree Apartments Manager

06/17/2020

Our team is so happy to hear that your experience has been positive overall! We appreciate you letting us know about your concerns, and we will be sure to let the appropriate members of our team know. If you would like to discuss your concerns in more detail please don't hesitate to reach out - we would love to make your experience even better!

Verified Resident 548285 • vrp • 2018 - 2020

06/08/2020

Oak Tree is great. The service and maintenance is fast and it is a friendly and great community. They have a lovely pool and good Fitness Center. The apartments are spacious and well maintained. We had our wedding ceremony on our balcony facing the creek during… See More

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OakTree Apartments Manager

10/18/2018

Wow, thank you so much for sharing this wonderful review and kind words in regards to our team! We truly care about our residents and it makes our day to know you're enjoying such a positive experience in our community. If there's anything we can help with or if you have any additional feedback for us, feel free to reach out to the office - your feedback is always welcome and appreciated!

Verified Resident 731488 • vrp • 2019 - 2020

06/06/2020

Ms. Annette Hayes is leading from front during Coronavirus pandemic. She deserves special mention for her dedication and care for our community. Clean, peaceful, lush green, gym, swimming pool, friendly neighbors, lots of dogs, well maintain, timely garbage removal, prompt maintenance, ample parking, close mall and… See More

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OakTree Apartments Manager

01/02/2020

We're so happy your experience has been all good! Our team loves to hear from residents and we're thrilled you're enjoying the location, our customer service, and our community's amenities. Your feedback is always welcome, so if you have any additional comments to add in the future, feel free to give us a call or stop by the office at any time. Thanks so much!

Verified Resident 772036 • vrp • 2020

05/25/2020

It was great and very much what I expected. I would highly recommend my fellow friends and family to apply. It's very quiet and away from all drama in the city. It a also provides a swimming pool and weight room which is also a plus… See More

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OakTree Apartments Manager

05/27/2020

Thank you for this wonderful recommendation and review of our community! Our team loves to hear feedback and we're thrilled you're enjoying the amenities, our community, and your Oak Tree home. If you ever have a question or concern in the future, feel free to contact our team - we're always happy to help or lend an ear!

Verified Resident 769069 • vrp • 2019 - 2020

05/14/2020

Everyone at oak tree apartments have been really nice to me. The apartment us very spacious and comfortable. Neighbors are not loud and I love coming home every morning. Very peaceful and a great place to live.

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OakTree Apartments Manager

05/18/2020

Wow, thanks for the awesome feedback! We're so happy to see you're loving your home here at Oak Tree. Thank you for taking the time to recognize our community, team, and your neighbors - we really appreciate it!

Verified Resident 767482 • vrp • 2017 - 2020

05/09/2020

[email protected]

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OakTree Apartments Manager

05/14/2020

It's great to see you're enjoying your experience and we appreciate you sharing this positive rating! Our team always welcomes resident feedback, so if there's anything we can do to make your Oak Tree experience even better in the future, we'd love to hear from you!

Verified Resident 766776 • vrp • 2019 - 2020

05/07/2020

The staff was really nice and helpful, the few service calls I requested were handled quickly and efficiently. The grounds are clean and well maintained. The apartment was in really good condition when I moved in. My utility bills through Fall, Winter, and Spring have been… See More

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OakTree Apartments Manager

05/11/2020

Thank you for taking the time to share this wonderful review! We're thrilled to hear that our team's taken care of your requests quickly and that you've experienced great customer service. If there's anything we can help you with in the future, please don't hesitate to let us know!

Verified Resident 367376 • vrp • 2019 - 2020

05/07/2020

The community is very quiet and peaceful. It's also clean even with this being a pet friendly community. The Geese adds a nice touch as well. The maintenance men are always on the property and available. The office staff is also nice.

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OakTree Apartments Manager

05/11/2020

Thank you so much! This awesome review means so much to our team, we truly appreciate your wonderful feedback about our customer service! If there's ever anything you need or if you have a question for us, please don't hesitate to reach out at any time. Thanks again!

Verified Resident 470102 • vrp • 2017 - 2020

04/27/2020

I have liked the people here and like the location. The maintenance staff is top notch. The office staff is very good. The apartment is spacious and nice looking. The landscaping is beautiful. I am glad I moved here.

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Verified Resident 761378 • vrp • 2020

04/24/2020

The community is clean and well maintained, and the neighbors are friendly! The grounds include a lot of green space with a small stream and friendly geese and ducks. It's a nice setting for small families. See More

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OakTree Apartments Manager

04/30/2020

Thank you for sharing this wonderful rating and review! Our team's thrilled to hear you're enjoying our well-maintained community and green spaces, and that your experience has been a positive one! We love to hear from our residents, so feel free to reach out in the future if you have any additional feedback.

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Updated Review

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Leasing:

OakTree Apartments, where nature highlights the true meaning of beauty. Wooded grounds and open fields are within eye view. Only twenty minutes away from the hustle and bustle of center city Wilmington via I-95, or 10 minutes from Delaware`s leading university, the University of Delaware, and the lovely rolling hills of Maryland. Christiana Mall is but a few minutes away, while theatres, modern medical facilities, and food experiences are all within instant satisfaction at OakTree Apartments.