Number of reviews in the past 365 days | 28 |
Percentage of reviews responded to | 78.57% |
Average time to respond to reviews | 50.71 days |
Contact Property
OakTree Apartments
30 Wenark Drive
Newark, DE 19713
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 28 |
Percentage of reviews responded to | 78.57% |
Average time to respond to reviews | 50.71 days |
We're sorry if the word count was off-putting. Our team truly appreciates getting resident feedback, so if you have any additional comments or suggestions for us - please don't hesitate to reach out at any time. We hope to hear from you in the future.
Thanks for taking the time to share your thoughts with us! We are glad to hear that your Oak Tree experience has been so positive overall. If you would like to discuss your concerns about noise in more detail we are here and happy to chat. Otherwise, please feel free to give us a call with any other feedback!
We're disappointed this happened in our community and we look forward to repairing your confidence in us moving forward. Our team cares about providing you a wonderful experience and we would be more than happy to discuss your feedback in more detail. We look forward to speaking with you and working to improve your time in our community.
Thank you for sharing this fantastic five-star review! We're thrilled you're enjoying the upgrades, our maintenance efforts, and your overall experience here at Oak Tree Apartments. We truly appreciate your feedback and hope you continue to enjoy your experience for years to come - thanks again!
Welcome to Oak Tree! Our team's thrilled you're enjoying a five-star experience, and we look forward to providing you a wonderful home and community for years to come. If there's anything we can help with in the future, feel free to reach out to our team at any time - thank you!
Wow, what a wonderful compliment! It's great to hear you love your Oak Tree home and our community, and we look forward to providing you a five-star experience for years to come. Thank you for sharing this fantastic review with us!
Thank you for sharing this great review! We truly appreciate this wonderful feedback coming from a long time resident like you! If you have any additional comments or if you have a concern in the future, please don't hesitate to let us know!
Thank you! We're so glad you have this great feedback about our community amenities, maintenance services, and our team's customer service! If you ever need anything or have additional feedback, feel free to swing by or give us a call at any time – thanks again!
Thank you so much for this stellar rating and review of our community! Our team appreciates getting feedback, and we're thrilled to hear you enjoy the Oak Tree grounds, your spacious home, and our level of customer service! If there is ever something we can help you with, feel free to reach out and let us know, and we will strive to provide you the best possible experience. Thanks again!
We truly appreciate your excellent feedback about our team, the environment, and our amenities! We care about providing a top-notch experience for our residents, and if there is anything we can do to make your home or the Oak Tree community even better, please don't hesitate to let us know. Thank you!
Thank you for taking the time to share this five-star review! We're thrilled you're enjoying the community, amenities, and your Oak Tree home. If you have any additional feedback for us or if there's ever something we can help you with, feel free to give us a call at any time. Have a great day!
Thank you for sharing this great review of your Oak Tree experience! We're happy you are enjoying our community's friendly environment and our team's customer service. If you ever need anything or have additional feedback for us, feel free to give us a call - thanks again!
We can't thank you enough for sharing this amazing feedback! Our team truly cares about our residents and we hope to provide you with a wonderful home for years to come. Thanks again!
Our team is so happy to hear that your experience has been positive overall! We appreciate you letting us know about your concerns, and we will be sure to let the appropriate members of our team know. If you would like to discuss your concerns in more detail please don't hesitate to reach out - we would love to make your experience even better!
Wow, thank you so much for sharing this wonderful review and kind words in regards to our team! We truly care about our residents and it makes our day to know you're enjoying such a positive experience in our community. If there's anything we can help with or if you have any additional feedback for us, feel free to reach out to the office - your feedback is always welcome and appreciated!
We're so happy your experience has been all good! Our team loves to hear from residents and we're thrilled you're enjoying the location, our customer service, and our community's amenities. Your feedback is always welcome, so if you have any additional comments to add in the future, feel free to give us a call or stop by the office at any time. Thanks so much!
Thank you for this wonderful recommendation and review of our community! Our team loves to hear feedback and we're thrilled you're enjoying the amenities, our community, and your Oak Tree home. If you ever have a question or concern in the future, feel free to contact our team - we're always happy to help or lend an ear!
Wow, thanks for the awesome feedback! We're so happy to see you're loving your home here at Oak Tree. Thank you for taking the time to recognize our community, team, and your neighbors - we really appreciate it!
It's great to see you're enjoying your experience and we appreciate you sharing this positive rating! Our team always welcomes resident feedback, so if there's anything we can do to make your Oak Tree experience even better in the future, we'd love to hear from you!
Thank you for taking the time to share this wonderful review! We're thrilled to hear that our team's taken care of your requests quickly and that you've experienced great customer service. If there's anything we can help you with in the future, please don't hesitate to let us know!
Thank you so much! This awesome review means so much to our team, we truly appreciate your wonderful feedback about our customer service! If there's ever anything you need or if you have a question for us, please don't hesitate to reach out at any time. Thanks again!
Thank you for sharing this wonderful rating and review! Our team's thrilled to hear you're enjoying our well-maintained community and green spaces, and that your experience has been a positive one! We love to hear from our residents, so feel free to reach out in the future if you have any additional feedback.
N/A
303
N/A
Studio
N/A
700 - 772
N/A
One Bedroom
N/A
925 - 997
N/A
Two Bedroom
OakTree Apartments, where nature highlights the true meaning of beauty. Wooded grounds and open fields are within eye view. Only twenty minutes away from the hustle and bustle of center city Wilmington via I-95, or 10 minutes from Delaware`s leading university, the University of Delaware, and the lovely rolling hills of Maryland. Christiana Mall is but a few minutes away, while theatres, modern medical facilities, and food experiences are all within instant satisfaction at OakTree Apartments.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
OakTree Apartments
30 Wenark Drive
Newark, DE 19713