The apartments are hardly soundproof. It makes loud noises every time anyone in the adjacent apartment uses the shower. Limiting one laundry card per apartment is very inconvenient. You should at least offer extra laundry cards if anyone wants more than one for them and their roommate(s) or go back to coins. I contacted through email to ask for an extra laundry card but noone seemed to care enough to respond.
Manager
8/29/2019
OakTree Apartments
We're sorry to hear you've experienced issues regarding noise privacy and our laundry system - we will keep your concerns in mind as we continue to grow and improve. Our team cares about providing our residents with a comfortable home and great amenities, and we hope that in the future we can turn four-stars into five. If you would like to discuss your concerns in more detail, feel free to reach out to our team - we're always happy to help!