Renter Ratings

Noise	N/A
Grounds	4.2
Safety	3.9
Office Staff	4.2
Maintenance	4.3
Neighborhood	4.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.6/5
SatisFacts™ Maintenance	4.7/5
SatisFacts™ Renewal Survey	3.3/5

Review Count

Number of reviews in the past 365 days	24

Manager's Review Engagement

Percentage of reviews responded to	66.67%

Manager's Review Reply Time

Average time to respond to reviews	37.21 days

Ratings & Reviews (62 Reviews)

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Cedar Tree Apartments Manager

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Verified Resident 276524 • 2018 - 2020 Recommended

Updated 05/30/2020

Reviewed 07/28/2018

Since I have moved to Cedar Tree Village Apartments, my experience has been phenomenal......The leasing office is ALWAYS attentive to my needs, and expedites my work orders. I could not ask for a better place to live.... See More

Cedar Tree Apartments Manager09/09/2018

We appreciate your stellar five-star feedback of the Cedar Tree Village community! If you ever need anything or have additional comments since leaving us this wonderful review, please don't hesitate to reach out to us at any time. Thank you!

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Verified Resident 773265 • 2020 Recommended

Updated 05/28/2020

Reviewed 05/28/2020

My experience here at Cedar tree Apartments has been wonderful the management in the maintenance people have been prompt and courteous and enjoyable. For an apartment complex it is very quiet and clean.

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Verified Resident 773112 • 2019 - 2020 Not Recommended

Updated 05/28/2020

Reviewed 05/28/2020

It is a fairly quiet community and the upgrades to the apartments are nice but you can hear a lot from the neighboring apartments and the plumbing for the buildings could use some maintenance or upgrades.

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Verified Resident 765903 • 2018 - 2020 Not Recommended

Updated 05/05/2020

Reviewed 05/05/2020

I had the worst experience in this apartment, paying rent on time still not Nobody takes care of the problem no car parking space people from outside park there is too many outside car can't find parking See More

Cedar Tree Apartments Manager07/07/2020

Our team is sorry to hear your experience hasn’t lived up to your expectations. We understand you have concerns regarding parking and we would like the opportunity to discuss those concerns with you in more detail. We strive to provide an exceptional home for our residents and we would love to improve your experience moving forward. Please reach out to our team at any time – we’re always happy to help.

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Verified Resident 760410 • 2016 - 2020 Recommended

Updated 04/19/2020

Reviewed 04/19/2020

This is a very nice quiet community for the most part. Most people keep to themselves. The outside of the complex is usually kept very clean. There sometimes tends to be shopping carts that people like to leave around. Not managements fault!!! See More

Cedar Tree Apartments Manager21/21/2020

We’re happy to know you have such great things to say about our community and customer service, but our team is sorry to hear that you’ve encountered these issues with shopping carts. We will pass along your feedback to the appropriate members of our team and hopefully, we can address this concern in the future. Thank you!

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Resident • 2020 Not Recommended

Updated 04/02/2020

Reviewed 04/02/2020

I would give this property a negative star if I can. These apartment are overpriced. They are very small, very small closet or even there is no closet. They smell bad with they contain very small bathroom and very very old apartment and carpet. you can… See More

Cedar Tree Apartments Manager06/06/2020

Oh no! Please reach out to our team via email right away so that we can discuss the concerns mentions in your review and work toward a solution. Our team truly cares about providing a wonderful home for each resident and we would like nothing more than to improve your experience in the future. We hope to hear from you soon.

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Verified Resident 749878 • 2017 - 2020 Recommended

Updated 03/05/2020

Reviewed 03/05/2020

Everyone is very friendly here and the apartment is nice. I don't have to worry about the walls being too thin and hearing the neighbors too much. Maintenance responds quickly and efficiently! Area is close to a lot of convenient places.

Cedar Tree Apartments Manager09/09/2020

It’s great to hear that you’re loving the community and your Cedar Tree Village home! We’re thrilled you have experienced great service from our office and maintenance teams, and that you are enjoying our location. If there’s ever anything we can help you with in the future, please don’t hesitate to reach out to the office at any time!

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Verified Resident 659175 • 2019 - 2020 Recommended

Updated 02/27/2020

Reviewed 07/01/2019

I like living at Cedar Tree. The management is very attentive, and I have not had any issues. Maintenance requests are handled very quickly, and the staff is very friendly. It's definitely a good value for the price.

Cedar Tree Apartments Manager02/02/2019

We truly appreciate your review! Our team loves to hear from our residents, and it makes our day to know we've been able to help make your experience a positive one!

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Verified Resident 744869 • 2019 - 2020 Recommended

Updated 02/16/2020

Reviewed 02/16/2020

It's fine. The price is a little high for what I'm getting. You may not like the parking, it is very limited. The one time I had to deal with the maintenance staff, he acted like a jackass idiot. I had mice at one point but… See More

Cedar Tree Apartments Manager19/19/2020

We’re sorry to hear that you aren’t fully satisfied with your experience in our community. Our team cares about creating an excellent experience for our residents and we’re disappointed that you haven’t encountered the level of service we hope to provide. Please reach out to our team in person so that we can work to better understand your specific concerns and hopefully address any issues in the future. We look forward to hearing from you.

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Verified Resident 744838 • 2019 - 2020 Recommended

Updated 02/15/2020

Reviewed 02/15/2020

As a first time Apartment Renter the staff was extremely helpful and took their time in helping me select the best apartment option to fit my lifestyle. The maintenance staff is First Class! Very courteous, prompt, reliable and address any issue/repair super fast! This community is… See More

Cedar Tree Apartments Manager19/19/2020

Thank you! We’re thrilled that you’re enjoying your home and that our team has been helpful throughout the move-in process! If you ever have a question or concern during your Cedar Tree Village experience, don’t hesitate to reach out to us at any time. Our team is always happy to help or lend an ear!

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Verified Resident 408764 • 2016 - 2020 Recommended

Updated 02/08/2020

Reviewed 10/19/2017

When we first moved to Delaware, we visited 22 apartments. This complex was the last one we looked at, and we knew it was for us the moment we visited. From the affordability to location, beauty to courteous neighbors, we felt at home and in a… See More

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Verified Resident 642084 • 2019 - 2020 Recommended

Updated 01/13/2020

Reviewed 05/18/2019

Very amazing complex love the staff and residents they are all very nice and love how much space we have in the apartment I would love to live here for another couple years beyond amazing place to live

Cedar Tree Apartments Manager23/23/2019

We can't thank you enough for your kind words! We're so happy to know that you're loving your Cedar Tree Village home and we look forward to your continued residency. If you have any additional feedback, we encourage you to reach out to our team - we're always happy to lend an ear!

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Verified Resident 690495 • 2015 - 2020 Recommended

Updated 01/13/2020

Reviewed 09/05/2019

Great staff and they take care of issues promptly and fix them. It's a safe community and schools, groceries and public transportation are newr by the community. Would definitely recommend for my friends See More

Cedar Tree Apartments Manager09/09/2019

We're proud of Cedar Tree Village and we're so happy you enjoy the comfort of our community, the location of your home, and that our team has provided such great customer service! We appreciate your recommendation and if you have any questions or concerns in the future, we'd love to hear from you!

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Verified Resident 731398 • 2016 - 2019 Recommended

Updated 12/26/2019

Reviewed 12/26/2019

The overall maintenance is good and prompt. Staff is very friendly and courteous. Rugs in the hallways need to be replaced -too old. Overall, it is a very nice area and quiet and everything is kept very clean. See More

Cedar Tree Apartments Manager02/02/2020

We're so happy you've encountered great customer service and that you're enjoying your overall experience in our community! Our team appreciates your feedback regarding some potential upgrades and we will be sure to let the appropriate members of our team know about your concerns. If there's anything we can help you with in the future, feel free to reach out at any time -- we're always happy to help!

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Verified Resident 721809 • 2019 Recommended

Updated 11/28/2019

Reviewed 11/28/2019

Very good, polite considerate neighbors. No fighting or yelling. Considerate at parking. Very responsive maintenance. Management always available. We lived in single house properties for many years. I'm impressed with Cedar Tree neighbors and staff.

Cedar Tree Apartments Manager05/05/2019

We're so happy to hear you are loving your Cedar Tree Village home! It's great to know that you enjoy easy parking and quick responses from our maintenance team. We hope you continue to have a five-star experience in our community, but if there's ever anything we can help you with, don't hesitate to reach out to the office at any time. Thank you!

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Verified Resident 720077 • 2019 Recommended

Updated 11/21/2019

Reviewed 11/21/2019

Move in process was very easy and staff was extremely helpful throughout the whole process. Everything was ready in the apartment on our set move in date and was working and clean. We are loving our new home so far!

Cedar Tree Apartments Manager23/23/2019

We're so happy to hear it! Our team tries to make the move-in process as easy as possible for our residents and it makes our day that your experience so far has inspired this great review! If you ever have additional feedback for us, please don't hesitate to let us know. Thank you!

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Verified Resident 494142 • 2017 - 2019 Not Recommended

Updated 10/18/2019

Reviewed 05/31/2018

If the office manger was more concerned about the tenants issues things would be much better here. Walks around the complex smoking and throwing his cigarettes on ground. Doesn't tell tenants not to put their trash in hallway

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Verified Resident 688224 • 2016 - 2019 Recommended

Updated 09/01/2019

Reviewed 09/01/2019

This community is quiet, clean and safe. I don't have to worry about my car and the staff is responsive and cooperative. I am comfortable at Cedar Tree. I have recommended this complex to friends and family.

Cedar Tree Apartments Manager04/04/2019

Awww, we appreciate your review! Thank you for giving Cedar Tree Village a positive rating. Don't hesitate to reach out to us if you need our attention. Our team will be more than happy to take care of you.

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Verified Resident 684270 • 2019 Recommended

Updated 08/22/2019

Reviewed 08/22/2019

So far it has been great. The move in went well, and everyone seemed very nice. We are very happy in our new home and can't wait to continue to live here. Everything seemed clean, the pool was wonderful, and room sizes spacious. See More

Cedar Tree Apartments Manager27/27/2019

It makes our day that you're happy in your spacious Cedar Tree Village home! We appreciate your review and it's wonderful to know that your experience has inspired this five-star feedback! If there's anything in the future we can help you with, feel free to reach out to the office at any time. Thank you!

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Verified Resident 678070 • 2019 Recommended

Updated 08/13/2019

Reviewed 08/13/2019

It was easy and not complicated. The manager Steve is professional and I felt comfortable communicating with him. I moved from Texas to Delaware and was very happy when I arrived and could see that I made the right decision. See More

Cedar Tree Apartments Manager15/15/2019

We're so glad to hear your experience with our team has been worthy of five stars! We'll be sure to pass along your wonderful shout-out to Steve and if you have any feedback for us in the future, feel free to give us a call or stop by at any time!

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Verified Resident 670696 • 2019 Recommended

Updated 07/29/2019

Reviewed 07/29/2019

It's a lovely community. This my first apartment experience since being a home owner for over 40 years. Rugs are new. Bathroom redone. Very spacious one bedroom apt. Close to shopping and accessible interstate. See More

Cedar Tree Apartments Manager31/31/2019

We can't tell you how happy our team is to know you're enjoying our community's amenities and your Cedar Tree Village home! It's a priority for our team to provide you a positive experience, so if there's anything we can help you with in the future, feel free to reach out to the office at any time!

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Verified Resident 666593 • 2014 - 2019 Recommended

Updated 07/18/2019

Reviewed 07/18/2019

Great place to live, quiet and safe. Helpful staff, well maintained. Any issues are fixed fast and the neighborhood is quiet. I feel good living here and it is close to everything I need. I plan to stay and recommend it to others also See More

Cedar Tree Apartments Manager31/31/2019

We're so happy Cedar Tree Village has been a quiet and well-maintained place to call home! We enjoy our community and local amenities and we're so happy you do too. Thanks so much for sharing your wonderful feedback!

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Verified Resident 657713 • 2018 - 2019 Recommended

Updated 06/27/2019

Reviewed 06/27/2019

Good apartment, Looks in good condition, Enough space,Friendly environment, Shopping with in proximity. Very friendly and supportive staffs. we recommend to our friends if they don't expect fancy amenities. See More

Cedar Tree Apartments Manager10/10/2019

Thank you for this awesome recommendation! We love to hear from our residents and if you have any feedback for us in the future, please feel free to reach out. Thanks again!

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Verified Resident 652289 • 2018 - 2019 Not Recommended

Updated 06/13/2019

Reviewed 06/13/2019

I will not be signing another lease. I'm not happy with the complex at all and will not refer any of my friends here. Living here we are supposed to have access to the pool and don't have that access. My air condition in my apartment… See More

Cedar Tree Apartments Manager10/10/2019

There is nothing more important to us than providing excellent customer service, and we sincerely apologize if we failed to meet your expectations. Please allow us the opportunity to improve your experience. Feel free to stop by the office should you have any questions or concerns, and we'd be happy to assist you. Thank you.

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Verified Resident 645058 • 2019 Recommended

Updated 05/27/2019

Reviewed 05/27/2019

Everyone has been nothing but nice and welcoming. Steve is absolutely the best! The apartments are clean and well laid out. We have been here about 3 weeks and have not have any complaints so far. We expect to be staying here a long time

Cedar Tree Apartments Manager29/29/2019

Thank you for this amazing review and awesome shout out for our team! We hope to always provide a wonderful experience for our residents and if there's anything we can help you with in the future, please don't hesitate to reach out!

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Leasing:

Within minutes of the Concord Mall, banking, dining, the new Brandywine Town Center and Cinema 16, Cedar Tree Apartments in Wilmington, Delaware brings convenience back into your life. Easy commuting on the DART, and the Brandywine School District make Cedar Tree Apartments the perfect place for the young professional as well as for a growing family. A large kitchen and ceramic tile bathroom with extra storage for towels and bath items, built-in vanity with oversized mirrors add character and space incomparable to other apartment communities. Check us out to find out how convenient life can be at Cedar Tree Apartments