Number of reviews in the past 365 days | 23 |
Percentage of reviews responded to | 73.91% |
Average time to respond to reviews | 47.52 days |
Contact Property
Cedar Tree Apartments
2514 Cedar Tree Drive
Wilmington, DE 19810
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 23 |
Percentage of reviews responded to | 73.91% |
Average time to respond to reviews | 47.52 days |
We're happy to hear that our community has offered a peaceful environment and that you are enjoying a great experience in your Cedar Tree Village home! Thank you for taking the time to share this wonderful review with us - have a great day!
That's awesome to hear! Thank you so much for this glowing review of our community! We love counting you among our valued residents here at Cedar Tree Village and hope to continue to do so for many years to come! We're thrilled that our homes, amenities, and staff have helped create such an exceptional experience for you here! Remember, the office is always just a quick phone call away should you ever need anything!
We appreciate your feedback about our location, community, and maintenance team! Our team would love a chance to turn your three-star review into a five-star experience, so please don't hesitate to give us a call at any time if there's something we can do to help. We look forward to hearing from you!
Welcome to the Cedar Tree Village community! We're so happy you love your home and that our amenities have helped to make your experience worthy of a full five stars. If there's anything we can help with in the future or if you have any additional feedback for us, feel free to swing by the office or give us a call at any time - thank you!
Wow! Thanks for your compliments about our team and your five-star review! We love our location and are glad that you are enjoying it too! Give us a call if you ever need our help or have any suggestions!
Wow, thank you for this fantastic five-star rating and review! Our team is thrilled you're enjoying the community, our location, and our customer service. We strive to make Cedar Tree Village a great place to live, and we're so happy to have hit the mark with you!
Thanks for your wonderful review! We're glad to know that our team's dedication to going above and beyond in our service has been a highlight in your Cedar Tree Village experience. If we can do anything else for you please reach out to us.
We're happy to hear you're enjoying the calm atmosphere of our community, and that you have great feedback about our grounds, amenities, and spacious floorplans! If you ever have any questions or concerns in the future, feel free to reach out to the office at any time - thank you!
We're so happy your move-in went well and that you are enjoying your Cedar Tree Village home! Our team loves to hear from our residents and we can't thank you enough for this wonderful recommendation and review!
Oh no! We apologize for any inconvenience and encourage you to reach out to the office right away. Our team wants to make sure that your home is comfortable and your experience is positive, and we will do our best to improve your time in our community moving forward. We look forward to hearing from you.
It makes our day to hear you love your Cedar Tree Village home and have experienced great service from our team! We appreciate your feedback, and while a certain amount of noise to be expected, we hope you will reach out if you feel a noise violation has occurred. We want to make sure you have the best possible experience in our community - thank you!
We're so happy you've encountered great customer service and that you're enjoying your overall experience in our community! Our team appreciates your feedback regarding some potential upgrades and we will be sure to let the appropriate members of our team know about your concerns. If there's anything we can help you with in the future, feel free to reach out at any time -- we're always happy to help!
Welcome to the Cedar Tree Village community! We're happy to hear you're enjoying the environment, location, and your home. If you ever need anything from our team, just reach out and let us know - we're always happy to help!
It's great to see you've enjoyed your time at Cedar Tree Village! We're thrilled to hear you've encountered great customer service from our team, and if you think of anything we can do to make your experience even better, don't hesitate to reach out! Thank you!
We appreciate your stellar five-star feedback of the Cedar Tree Village community! If you ever need anything or have additional comments since leaving us this wonderful review, please don't hesitate to reach out to us at any time. Thank you!
While we appreciate your feedback, our team is disappointed to know your experience hasn't quite met your expectations regarding noise and maintenance. Please reach out to the office in order to provide more detail so our team can move forward in a more positive way in hopes of improving your stay. Thank you and we hope to hear from you in the future.
Our team is sorry to hear your experience hasn't lived up to your expectations. We understand you have concerns regarding parking and we would like the opportunity to discuss those concerns with you in more detail. We strive to provide an exceptional home for our residents and we would love to improve your experience moving forward. Please reach out to our team at any time – we're always happy to help.
We're happy to know you have such great things to say about our community and customer service, but our team is sorry to hear that you've encountered these issues with shopping carts. We will pass along your feedback to the appropriate members of our team and hopefully, we can address this concern in the future. Thank you!
Oh no! Please reach out to our team via email right away so that we can discuss the concerns mentions in your review and work toward a solution. Our team truly cares about providing a wonderful home for each resident and we would like nothing more than to improve your experience in the future. We hope to hear from you soon.
It's great to hear that you're loving the community and your Cedar Tree Village home! We're thrilled you have experienced great service from our office and maintenance teams, and that you are enjoying our location. If there's ever anything we can help you with in the future, please don't hesitate to reach out to the office at any time!
We truly appreciate your review! Our team loves to hear from our residents, and it makes our day to know we've been able to help make your experience a positive one!
We're sorry to hear that you aren't fully satisfied with your experience in our community. Our team cares about creating an excellent experience for our residents and we're disappointed that you haven't encountered the level of service we hope to provide. Please reach out to our team in person so that we can work to better understand your specific concerns and hopefully address any issues in the future. We look forward to hearing from you.
N/A
305
N/A
Efficiency
N/A
450
N/A
Junior
N/A
700
N/A
One Bedroom
N/A
925
N/A
Two Bedroom
Within minutes of the Concord Mall, banking, dining, the new Brandywine Town Center and Cinema 16, Cedar Tree Apartments in Wilmington, Delaware brings convenience back into your life. Easy commuting on the DART, and the Brandywine School District make Cedar Tree Apartments the perfect place for the young professional as well as for a growing family. A large kitchen and ceramic tile bathroom with extra storage for towels and bath items, built-in vanity with oversized mirrors add character and space incomparable to other apartment communities. Check us out to find out how convenient life can be at Cedar Tree Apartments
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Contact Property
Cedar Tree Apartments
2514 Cedar Tree Drive
Wilmington, DE 19810