Chateau Orleans Apartments
#13,170 #13 #30

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Chateau Orleans Apartments

312 Shipley Road, Wilmington, DE 19801
(28 Reviews)
$1,400 - $1,404/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1.5 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C-
C-

Renter Ratings

B+

Review Ratings

Noise

3.0

Grounds

5.0

Safety

5.0

Office Staff

2.0

Maintenance

5.0

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Chateau Orleans Apartments Reviews

(28)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2020 - 2024

1/31/2024

And living here for four years I do agree with the other reviews on the rodent issue also the roach issue was extremely bad for about two years. A new property manager about a year ago it seemed like the property was starting to turnā€¦Ā See More >
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    Alaya_W

    Resident ā€¢ 2021 - 2022

    3/18/2022

    I donā€™t even know where to start. The experience here has been a complete nightmare and I canā€™t believe we are even staying here. However, I must say that once the lease is up, Iā€™ll be even more transparent. Donā€™t even dare say you canā€™tā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2010 - 2021

      2/28/2021

      walls are thin, no dishwashers .have lived here for many years , management not as good as it used to be. grounds are kept clean. Maintenance workers are friendly. Overpriced in rent for what you pay for.

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        anonymous

        Resident ā€¢ 2018 - 2019

        8/21/2019

        The absolute worst management I have ever encountered!The head manager actually hung up on me when I called to make a complaint about roaches infesting the apartment. Now I have called several times in the past three days to have nobody answer the phone soā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2006

          8/6/2018

          This place is horrible and gone down hill The property manager Aaron is rude to the point I was walking to the office saw a couple coming out of the rental office and they said that guy is an A...hole, rude and we will notā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2015 - 2016

            2/2/2016

            This is not a reputable apartment complex. I lived here for about a year. The area is becoming worse with crime and drugs, within and outside the complex. The buildings are falling apart with tons of maintenance issues. There were bugs crawling up and downā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2014

              12/30/2014

              Don't move here...this place has a bed bug problem and they will not take responsibility for it. Instead they will make u pay for the treatment. Which cost up to $800. Also the maintenance is awful, hardly anything that I called about gotā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2014

                9/27/2014

                There is a man in building 4 who constantly let's his dogs run free. His dogs almost knocked my sister ( who is disabled) over on her first visit to my new apartment. He was standing outside drinking openly with another man and all heā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2013

                  10/17/2013

                  They did not give me back my security deposit. I had to sue in court. Don't rent here period! If you give deposit ask what bank it is heading to. Keep copies of everything as you'll be suing for it later. don't believe me? look itā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2012

                    10/27/2012

                    Your maintenance is terrible. I've filled a complaint with the Delaware Housing Authority.ā€¦Ā See More >
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                      marcar46

                      Resident ā€¢ 2006 - 2007

                      9/21/2012

                      When I first moved in it was ok but 6 month later some was was stealing my mail and it did have a secure mail box. I called the post office and they told it it happens at this complex. And the pool was neverā€¦Ā See More >
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                        DUlloa1

                        Resident ā€¢ 2011 - 2012

                        9/3/2012

                        I am currently living here and cannot wait to move out once my lease is up! On moving day, the place had not been painted or carpet cleaned. I had to complain to get it done. Once a month, or two months, the water goesā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2011 - 2012

                          2/25/2012

                          Trash

                          Everyone that lives here is trashy with the exception of like 4 people. It's ------. The maintenance man is a ---- and it takes him FOREVER to come fix something. There is dog ---- everywhere cause no one picks up after their dogs. People stealā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2012

                            1/17/2012

                            Nice place!

                            I've lived at Chateau for 4 years now and not planning on moving. Buildings are quiet and kept clean. Maintenance and office staff are very responsive. I would recommend these apts to everybody.ā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2008 - 2011

                              12/23/2011

                              Great Place to Live

                              I am now in my third year of living at Chateau Orleans. I looked at many places before deciding on Chateau Orleans. I found this apt. complex to be reasonably priced and a convenient location. Overall, it's a great complex. Maintenanceā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2011

                                12/23/2011

                                Pretty nice apartments

                                Pretty quiet and all in all not a bad place to live. Plenty of outside parking and garage parking available for an extra $40/mo. Maintenance is very responsive. Buildings aren't the newest but are in pretty good shape and kept clean and the people inā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2011

                                  11/9/2011

                                  Infested

                                  The buildings are infested with large roaches that pop out in more than 10-15 everyday. Oh don't forget about the bedbugs.....infested with them but they won't tell you that.....cars have been broken into....hallways smell horrible from the trash chutes in the halls. Don't moveā€¦Ā See More >
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                                    anonymous

                                    prospective ā€¢ Visited 2009 - 2011

                                    6/28/2011

                                    WATCH OUT IF YOU'RE OLD

                                    In the last month my 90 year grandfather has been robbed 3 times in his apartment. Once took all his cash, once a flat screen, and most recently my grandmother ( who is in a nursing homes) purse. The thieves live in the same building,ā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2011

                                      4/17/2011

                                      Lovely location and complex

                                      My grandmother lived in this complex from 1970 until 1986 when she went to a nursing home and passed away three years later. She had such a nice apartment; I loved it plus the idea that there were not many children around. Iā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2003 - 2011

                                        2/27/2011

                                        Great apartment complex

                                        good price, helpful staff, wonderful surroundings, Its a great place to live.ā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2010

                                          3/25/2010

                                          I like it

                                          I've lived here for 8 years now and don't plan on moving. Maintenance is very good and management has alway been very helpful. Hallways and laundry room are kept clean. Neighbors are quiet. I have also referred a few of myā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2007 - 2013

                                            10/18/2013

                                            I haven't experienced anything bad with living here. Staff are friendly, grounds are tidy, Apt manager is helpful & easy to talk too.ā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2002 - 2009

                                              10/20/2009

                                              Better than most!

                                              I have lived here for about 7 years. My cats and I are very happy. Located off a quaint section of road. Quiet, peaceful, clean, the neighbors are great, honest and respectful, woods close out back, with a babbling creek. Staffā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2006 - 2007

                                                10/2/2007

                                                I think its okay.

                                                Pro= Convenient to downtown Wilmington, I495 and I95. Spacious. Garage parking (for a price). I have great neighbors. The lady in the office is supper friendly and nice. Maintenance has come every time I called. The pool is nice. They allow pets. Its cleanā€¦Ā See More >
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                                                  anonymous

                                                  prospective ā€¢ Visited 2003 - 2007

                                                  8/4/2007

                                                  Renter Beware

                                                  I've worked in the apt. maint. field for 25 years and at Chateau for 31/2 years, and I've never seen a place thats so not up to code as this. Aluminum wiring and no GFI recepticals to hold down the heat from theā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 28 number of votes by renters, Chateau Orleans Apartments is currently rated 2.6 out of 5 stars.
                                                    Chateau Orleans Apartments is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Chateau Orleans Apartments is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Chateau Orleans Apartments is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Chateau Orleans Apartments is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Chateau Orleans Apartments is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Chateau Orleans Apartments is rated 2/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths

                                                    Check Availability

                                                    Chateau Orleans Apartments

                                                    March 2024

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                                                    Chateau Orleans Apartments is an apartment in Wilmington in zip code 19801. This community has a 1 - 2 Beds, 1 - 1.5 Baths, and is for rent for $1,404. Nearby cities include Elsmere, Newport, Hockessin, Carneys Point, and Claymont.

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