My daughter was relocating to FL for Education, being out of state we really needed to do our homework for a safe, clean, accessible apartment for school, shopping, and community amenities! I, being a mother NEEDED to learn and screen various apartment complexes because we did not have an opportunity to go down to Florida and personally view complexes. You figure HOW can a mother send her daughter out into unknown lands without even seeing were her daughter will reside? Well ASV made it very comfortable and reassuring for me. Yes anyone can say anything to draw one in this is true, but my calls were received, my requests met, assistance and questions provided and answered without attitude or annoyance on the managements part! They were Wonderful!!! Every call returned if not answered at the moment! Every email was responded to TIMELY! The Personality and Services of the management staff was 100% professional and greeting in a friendly neighborly way! I did go further I will admit, I reviewed the complex with the .org access on line for Crime and incidents for Altamonte Springs FL Complexes and there were no incidents recorded!!! I went further and called the various municipalities and their rating was highly acceptable and favorable. I hawked the area AS A MOTHER WOULD DO!!!! I felt relieved and satisfied! I viewed the online access for the complex, floor plans, amenities and well this was the place to be! NOW only the worry there was availability?????? We lucked out! I worked 1 on 1 with a very patient, friendly and comforting management representative and she just put every worry at bay for me! My daughter is now a resident of the ASV and her move in experience was equally satisfying!!! Still settling in her experience of commuting around to shop and learning of the immediate area has all to offer! There is nothing misleading of ASV from their site. It is actually nicer live- seeing is believing! I as a mother can rest assured with peace of Mind knowing my daughter is beginning her Journey for education / and living in a safe, neighborly environment! Thank you ASV I cannot begin to tell you how appreciated I am to you all!
Altamonte at Spring Valley Manager09/12/2016
Thanks so much for taking the time to leave such a thoughtful review! We're so glad to hear that you found exactly what you were looking for in a home for your daughter here at Altamonte at Spring Valley and that our team was so helpful to you throughout the process! We realize that moving can be stressful, so we truly strive to make the process as smooth as possible for potential residents and its rewarding to know that our efforts helped to give you the peace of mind needed to send your daughter off on her own. We hope that she only grows to love her home more with time and please let her know that we're only a phone call away if there is anything that we can help her with. Thanks again!