We are extremely happy with the Altamonte Villa apartment complex. The staff works very hard and are always very quick to address any issues we have. They go above and beyond on every occasion. The grounds are well kept, the pool is always clean and ready to swim in and they even have a security guard working nights to ensure our safety.
Just yesterday our youngest daughter came off the bus crying from bullying that was taking place. Our oldest went to pick her up from the bus stop and one of the maintenance team actually told the bully to go home, picked them up on his cart and brought them home safely while the property manager from the apartments next door (who are managed by the same agency and are a companion property, sharing the same maintenance and security staff), after discussing what was going on with the maintenance worker, actually had a word with the bully and made sure he understood that his behavior was not welcome in her complex. The staff is phenomenal and really makes us feel welcome and important beyond simply being a month's worth of rent. They went above and beyond for us and we will be staying here for years to come.