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Latitude 28

828 Orienta Avenue, Altamonte Springs, FL 32701
(151 Reviews)
$1,060 - $2,270/mo

Reviews

(147)

3.7 rating

See Details

151 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Erin_RGil

Resident 2019

12/23/2019

We DO NOT recommend East Pointe (now Latitude28) Cons: -Absolutely RUDE management (Kim) -Lack of communication from staff (regarding maintenance updates etc) -We pay $12 a month for (pest control) and yet, no matter how much we clean, or spray, there are still roaches -Old paint is covered with new and you can OBVIOUSLY tell -The bathrooms are disgusting. NOTHING is sealed properly, which leads to mildew, mold, and water roaches -Electricity (in our unit) is wonky. If we turn on the kitchen light, the dining room will shut off.. it's a game of "Guess Which Will Work Today" -They have 6 washers, and 6 dryers... only 3 dryers work, and their solution is to write "BROKEN" on it... Also, your clothes would be cleaner if you washed them in the sink PROS: -Central to everything you could need -Pool is in front of the leasing office so they (usually) keep that sparkling -Pet friendly -New floors & updated hardware in kitchen (handles/knobs) We've lived here almost a year, and cannot wait to get out. Maybe this new owner, Latitude28, will come in and make real changes, but as East Pointe, I would NOT move here.

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    danielanderson

    Resident 2019

    10/26/2019

    I lived in this place for less than a year and ran away as fast as I could --- lots of police activity, a very dirty pool and pretty run down location. They give you an estimate of your monthly payment when you sign up, but end up paying some additional fees that add up to $100+ Other problems with this location: -- You don't get prompt service unless you are "friends" with the guys who do the job. -- Cockroaches everywhere. Although tenants are forced to pay for extermination fees, in 1 whole year I never saw anyone doing any type of extermination. Another deceptive practice to get people's money. -- I traveled for 6 weeks, yet my water bill came higher than in previous months. No one can explain anything in that office. Don't even waste your time speaking with them. -- When you move out, they don't inform you within 30 days by law on how they will use your deposit, but you do get a letter when they used all the money. They use a crooked office to threaten you for collection if you don't pay them, but they initially EASTE POINTE AT ALTAMONTE broke the… See More>
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      anonymous

      Resident 2019

      4/7/2019

      It is getting out of control with people sitting on stairs and having to ask to get through, with them leaving garbage on the stairs. Soft drink cans, beer bottles and other things. Car music blasting when they drive in and out.

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        anonymous

        Resident 2015 - 2019

        3/28/2019

        Roach infested apartments. Listen to the train go by all night. The manager Kim is a white racist. Talk down about people in front of customers. Disrespects the Puerto Rican Community. Stay Away. People let their animals run free. No one picks up the trash. Dumpsters are overflowing, the smell after it rains is incredible. you complain and they just laugh at you like you are an inconvenience. Terrible from top to bottom. Way to much money for the Apartments.

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          Ivette_A

          Resident 2014 - 2018

          12/17/2018

          Our sweet manager Kim is always in atencion to our needs. Rose is our little angel. You'll adore her.This whole staff is amazing. The maintenance team are 100% always available.I recommended, its a perfect way if living?

            Manager

            12/18/2018

            East Pointe at Altamonte
            We're so happy to hear that you've experienced wonderful care from our entire East Pointe at Altamonte team. That's exactly the level of service we strive to provide all of our residents! Thank you so much!
            Review Author Icon

            aykut ozkan

            Resident 2014 - 2018

            12/15/2018

            I have been staying this community with my family for 4 years...the location is convenient, it is walking distance to many important places...safe and quiet place....staff are friendly and helpful. Also, after changed management, this complex has leveled up...feels more like home never before. Thank you Kim and her crew.

              Manager

              12/17/2018

              East Pointe at Altamonte
              Thank you for four amazing years and counting with us at East Pointe at Altamonte! We're thrilled that you're enjoying our convenient location and comfortable community. Let us know if you need any assistance in the future. We're always happy to help!
              Review Author Icon

              anonymous

              Resident 2010 - 2018

              12/11/2018

              this complex is a home, everyone knows everyone else and are very friendly. the apartments are kept up very good. the office staff is outstanding and is there to help in any way. people on call are there in a split second when ever they are needed.

                Manager

                12/12/2018

                East Pointe at Altamonte
                We're so happy to hear you feel right at home here at East Pointe at Altamonte! We appreciate the kind review. Please remember we are always just a phone call away should you require any assistance in the future. Thanks a bunch!
                Review Author Icon

                Resident 581605

                Verified Resident 2018

                12/10/2018

                It's a great and quite community, very close to schools, hospitals, doctors, mall, the staff is always willing to help on anything that you need, it's always clean, and the conditions of the apartments are perfect.

                  Manager

                  12/11/2018

                  East Pointe at Altamonte
                  Thank you kindly for the wonderful review! We're thrilled to know you're enjoying our beautiful community and convenient location to so many great places. Let us know if we can assist you in any way and we'll be happy to do so!
                  Review Author Icon

                  Jeanette_M

                  Resident 2017 - 2018

                  12/8/2018

                  I really enjoy living here. When I needed to move to a smaller apartment they were very helpful and understanding. The staff is very helpful and when I put in a repair the maintenance team responds quickly.

                    Manager

                    12/10/2018

                    East Pointe at Altamonte
                    We enjoy having you here, Jeanette! Thank you for the kind review. It makes our day to know you're enjoying your home here at East Pointe at Altamonte. Please let us know if we can assist you in any way moving forward. Thanks a bunch!
                    Review Author Icon

                    Resident 579156

                    Verified Resident 2018

                    12/4/2018

                    Move in process was amazing. Everyone is nice and willing to answer any questions you may have. They are also very pet friendly. I love the futbal court they have along with the community garden. The pool area and gym look fantastic.

                      Manager

                      12/5/2018

                      East Pointe at Altamonte
                      Thank you! It's truly lovely to hear your stellar feedback! Our team at East Pointe at Altamonte is proud to offer our residents high-quality homes in a comfortable community, so thanks for sharing your 5-star review with us. Let our team know if you ever need anything!
                      Review Author Icon

                      Audwin_L

                      Resident 2018

                      11/30/2018

                      First time walking in I was greeted with a very warm welcome by Merci. I'm happy how the process went. What I asked for meet my expectations. This is a nice place where I would recommend living, because it close to everything you need, and the staff is there where you need them. Thank you East Pointe at Altamonte!

                        Manager

                        12/4/2018

                        East Pointe at Altamonte
                        It's absolutely wonderful to hear about your stellar experiences with us at East Pointe at Altamonte! Thank you so much for taking the time to share this delightful feedback. Please feel free to reach out to our office if you ever need anything!
                        Review Author Icon

                        Resident 568285

                        Verified Resident 2018

                        11/7/2018

                        I've only been here for less than a month. Office staff is very nice. Apartments are old and could be kept in better condition inside, outside is kept nice. Rent high for quality you get. Noisy due to closeness of train and can hear people upstairs when they walk.

                          Manager

                          11/13/2018

                          East Pointe at Altamonte
                          Thank you for sharing your early impressions with us. We realize the nature of apartment living can lead to inconveniences, but we are working to improve the overall experience of our residents by focusing on aspects more within our control such as providing attentive customer service. In the hopes of creating a better stay for you and addressing all your concerns in more detail, we encourage you to set up an in-person meeting with our office. Thank you for your feedback -- we look forward to speaking with you at your earliest convenience.
                          Review Author Icon

                          Resident 524445

                          Verified Resident 2014 - 2018

                          8/8/2018

                          LACK OF RESPECT. MORE WORRIED ABOUT OUTSIDE APPEARANCE THEN INSIDE THE UNITS, WHICH WE PAY FOR. HARASSMENT ON ISSUES FOR THINGS WE HAVE ON OUR PATIOS, BUT CANNOT GET A TIMELY RESPONSE ON ANY ISSUE WITH MAINTENANCE.

                            Manager

                            8/14/2018

                            East Pointe at Altamonte
                            We are sorry to receive your review. We do our best to offer our residents the best experience in our community, but it seems as though we have fallen short of your expectations. We would love the opportunity to better our services and your perception of us, so please give us a call or stop by our office so that we can further discuss some of the concerns that you are having regarding community policies and maintenance requests. Thank you -- we hope to speak with you soon!
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                            Resident 523351

                            Verified Resident 2017 - 2018

                            8/6/2018

                            It's a good starting point......................................................

                              Manager

                              8/10/2018

                              East Pointe at Altamonte
                              Thank you for your feedback! We would appreciate the opportunity to discuss any concerns you may have in person so we can get a better understanding of your experience and work with you to improve it. At your convenience, please feel free to stop by the office or give us a call. Thank you kindly and we hope to speak with you soon!
                              Review Author Icon

                              anonymous

                              Resident 2018 - 2019

                              3/4/2019

                              I recently moved in here and the staff went out of their way to help me move in within 3 days! While East Point was the most accommodating there are many draw backs to living here. Such as the BS upgrades and maintenance! 2 of the washers are always broken. And the upgrades....well the liner of my tub was "installed" with double sided tape! The counters are just covered in a cheap cover up and everything, including the old breaker box and unused outlets are painted over. Also the supposed security is non existent. But hey there's a police station two streets over. And, don't walk in the green grass. There's dog poop EVERYWHERE! Not to mention how helpful the staff is. They send out a million and one unhelpful emails but when it comes to important stuff they send out zero emails! They also refuse to work with you after they inconvenience you. Payment system is down, well you have to come into the office no matter the fact that you don't work a 9-5 and its impossible for you to come in without taking a day off.

                                Manager

                                8/7/2018

                                East Pointe at Altamonte
                                We're so happy you've rated our homes so highly. Please reach out to us if you need anything and we'll be more than happy to assist you. Thank you and welcome to East Pointe at Altamonte!
                                Review Author Icon

                                Resident 502930

                                Verified Resident 2017 - 2018

                                6/20/2018

                                Everyone is very friendly. Whenever I have had a problem either the office or maintance is right on top of it. Never have had a an issue. I would recommend this complex to friends and family. They seem to keep up with everything

                                  Manager

                                  6/22/2018

                                  East Pointe at Altamonte
                                  Hello, Thank you for your five-star rating ofEast Pointe at Altamonte. We are dedicated to providing the best community for all of our residents and we are happy that you are enjoying your stay in our community!
                                  Review Author Icon

                                  Resident 502348

                                  Verified Resident 2018

                                  6/20/2018

                                  The staff is very friendly and helpful and made the rental process easy. They were patient and willing to work with me on meeting the requirements for renting the apartment. I also like that they do events for the residents.

                                    Manager

                                    6/20/2018

                                    East Pointe at Altamonte
                                    Thanks so much for your kind words and five-star rating! We value excellent customer service and we're so pleased that we were so helpful during the rental process. We hope to see you at our next resident event!

                                    Updated Review

                                    Review Author Icon

                                    Resident 500284

                                    Verified Resident 2016 - 2018

                                    6/14/2018

                                    they're polite, friendly and helpful. the company had done a great job of upgrading this community. i only wish there were more (1) closets and the ability to have a washer//dryer here.......................................................

                                      Manager

                                      6/15/2018

                                      East Pointe at Altamonte
                                      Thank you for this review. We're happy to hear that you're satisfied with our customer service. Regarding your apartment amenities, we will take your feedback into account, as we're always striving to make our community an even better place to live. Have a great day!
                                      Review Author Icon

                                      Resident 495538

                                      Verified Resident 2018

                                      6/4/2018

                                      Eastpointe by Avesta was an absolute blessing to me and my family. Their staff is like family. Professional, courteous and just great to work with. From the time I toured to when I signed my lease they have been amazing! This is a great great location for the price. It is a diverse community of people from all ages, cultures, and professions but a true community that gets along very well.

                                        Manager

                                        6/6/2018

                                        East Pointe at Altamonte
                                        Reviews like yours make our day! We really appreciate your kind words. We love having you and your family as members of our community and we hope you will continue to enjoy your stay for a long time!
                                        Review Author Icon

                                        cgenesis

                                        Resident 2018

                                        5/17/2018

                                        el apartamento esta muy lindo y hermoso los gerentes y agentes son muy profesionall y recomiendo este apartamento a qualquier persona. Rosa y Michael me ayudaron mucho para mover en un apartmento muy rapido y mis ninos estan muy contentos. Gracias a dos por el administracion de Avesta y East Pointe por ayudar mi y mi familia.

                                          Manager

                                          5/18/2018

                                          East Pointe at Altamonte
                                          ¡Gracias por tu calificación de cinco estrellas! Estamos muy contentos de saber que te encanta vivir en nuestra comunidad. Realmente apreciamos esta revisión y calificación de cinco estrellas de East Pointe at Altamonte. Siempre es bueno saber acerca de los miembros de nuestro equipo que hacen un esfuerzo adicional para nuestros residentes. Por favor, póngase en contacto si necesita algo!
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                                          Resident 488094

                                          Verified Resident 2018

                                          6/15/2018

                                          They were really good at the time frame of us moving into the apartment. I wish they had told us about assigned parking and that we had to order a mail key with the post office. We are in the units right next to the train track, when we originally toured the apartment it was not here. We hear the trains go by all night

                                            Manager

                                            5/18/2018

                                            East Pointe at Altamonte
                                            Welcome and thank you for choosing to make your home at East Pointe at Altamonte. Please don't hesitate to reach out to us if we can do anything to help you settle in. We hope you'll be very happy here!
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                                            anonymous

                                            Resident 2018

                                            5/14/2018

                                            Yo recomiendo esta comunidad de apartamentos a cualquier persona. ya que es un lugar muy tranquilo, donde se esta en mucha paz. El servicio de la administracion es ecxelente y simpre esta en dispocicion para sus recidentes.

                                              Manager

                                              5/15/2018

                                              East Pointe at Altamonte
                                              Gracias por tomarse el tiempo para revisar East Pointe en Altamonte. Agradecemos sus cumplidos, y esperamos que se sienta feliz con nosotros durante mucho tiempo. ¡Que tengas un buen día!
                                              Review Author Icon

                                              anonymous

                                              Resident 2018

                                              5/11/2018

                                              I love this community because they go out of their way to make you feel part of the family and tend to your needs. My husband and I recently moved in and were having troubles finding the right place for us, but with staff member Michael's hard work and dedication he assured us we were making the right move and got us in within a week ! We are very grateful and love being residents at the newly modeled Eastpoint Apartments !

                                                Manager

                                                5/14/2018

                                                East Pointe at Altamonte
                                                Hi, Welcome and thank you for your five-star rating of East Pointe at Altamonte! We are so pleased that you are happy with your choice to join our community. We always appreciate hearing about team members who go above and beyond. Our entire team is dedicated to providing the best community for all of our residents! Please don't hesitate to reach out to us if we can do anything to help you settle in. We hope you'll be very happy here!
                                                Review Author Icon

                                                Resident 486186

                                                Verified Resident 2017 - 2018

                                                5/10/2018

                                                The community is very clean , quite and feels safe . Everyone is very friendly. Michael was a very outstanding, helpful through the process of me moving in and helping me with the application , keeping me updated with everything and very consistent.

                                                  Manager

                                                  5/14/2018

                                                  East Pointe at Altamonte
                                                  Hello, Thank you for your review and five-star rating of East Pointe at Altamonte! It is always nice to hear about a member of our team who has done an outstanding job. Please get in touch if you need anything!
                                                  Review Author Icon

                                                  Resident 481614

                                                  Verified Resident 2018

                                                  4/30/2018

                                                  Great office team, pet friendly, updated apartments and great space. These apartments have great indoor features and are very comfortable. Had a good experience moving in. Looking forward to living here with my family.

                                                    Manager

                                                    5/14/2018

                                                    East Pointe at Altamonte
                                                    Hi, Welcome to East Pointe at Altamonte! We are happy to hear that your move-in process went smoothly. We are dedicated to providing the best community for all of our residents and take pride in helping your family make a home here. Please don't hesitate to reach out to us if we can do anything to help you settle in! We look forward to living and working with you for a long time!

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Adriatic

                                                    Studio, 1 Bath | 500 sq. ft.

                                                    $1,060 - $1,605

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    Baltic

                                                    1 Bed, 1 Bath | 690 sq. ft.

                                                    $1,220 - $2,145

                                                    10 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Sargasso

                                                    2 Beds, 1.5 Baths | 1,000 sq. ft.

                                                    $1,250 - $1,865

                                                    10 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

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                                                    Renter Ratings

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                                                    Review Ratings

                                                    Noise

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                                                    Grounds

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                                                    Safety

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                                                    Office Staff

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                                                    Maintenance

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                                                    Neighborhood

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                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

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                                                    Number of reviews in the past 365 days

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                                                    Manager’s Review Engagement

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                                                    Percentage of reviews responded to

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                                                    View Community Timeline
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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer and Dryer Connections
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
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                                                    • Dogs Allowed
                                                      Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
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                                                    Other
                                                    • Air Conditioning
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Business Center
                                                    • Clubhouse
                                                    • Courtyard
                                                    • Digital Thermostats
                                                    • Energy and Water Efficient Appliances
                                                    • Fitness Center
                                                    • On-Site Management
                                                    • Online Resident Portal with Rent Payment and Service Requests
                                                    • Pet Friendly Community With Bark Parks
                                                    • Playground
                                                    • Pool
                                                    • Pool View
                                                    • Sports Court
                                                    • Studio, One & Two Bedroom Apartment Homes And Town
                                                    • Window Coverings
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                                                    Leasing

                                                    For those seeking to escape the hurried everyday life and enjoy the real comforts of home, Latitude 28 is located in the heart of Altamonte Springs within 1.5 miles of shopping, restaurants, I-4, and the SunRail. Relax in one of our sparkling pools or venture over to the new Uptown Altamonte shopping and entertainment district. Offering energy-efficient studio, one-bedroom, and two-bedroom homes, along with 2-bedroom townhomes, Latitude 28 has something for everyone.
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                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Harbor Group Management

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                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?
                                                    PR2018
                                                    Answered on: 03/29/2018
                                                    A: Not at all

                                                    Frequently Asked

                                                    Harbor Group Management
                                                    Cats Allowed
                                                    Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
                                                    Dogs Allowed
                                                    Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    Latitude 28

                                                    July 2024

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                                                    Latitude 28 is a 500 - 1,000 sq. ft. apartment in Altamonte Springs in zip code 32701. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,060 - $2,270. Nearby cities include Longwood, Fern Park, Eatonville, Casselberry, and West Park.

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