Ratings & Prices for Promenade At Uptown, Altamonte Springs, FL

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	5
Safety	3.5
Office Staff	5
Maintenance	4.5
Neighborhood	4.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	21 days

Ratings & Reviews (117 Reviews)

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Verified Resident 755444 • vrp • 2020

03/25/2020

I have been living here for almost a week already and so far I have zero complaints. The moving process went great, the management team worked with me very well. They reached out to me efficiently when needed which I find to be excellent especially during… See More

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Promenade At Uptown Manager

04/09/2020

Thank you for taking the time to write a nice review. We are happy that you are enjoying your new home and appreciate your positive comments. Thanks.

Verified Resident 752115 • vrp • 2020

03/13/2020

I really like this community so far. The office and maintenance staff are great and very interactive with residents. Always clean and quiet. Everything you need is in walking distance, including groceries, shopping, gas, banks, restaurants, and more.

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Promenade At Uptown Manager

04/09/2020

Thank you for sharing your experience. It is great to hear that you are enjoying your stay. We appreciate you as a resident of Promenade at Uptown.

Verified Resident 748280 • vrp • 2020

02/28/2020

So far I love this community seems very safe and quiet the staff are very sweet and our move in was swift and everything i could've asked for. Since this is my 1st apartment ever and being that I am "young , I was scared that… See More

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Promenade At Uptown Manager

04/09/2020

Wow, thank you for your review. We appreciate you as our resident and we hope to have you as a member of our community for a long time.

Verified Resident 745576 • vrp • 2020

02/18/2020

I love it. These days it's hard to find an affordable and available living space. The staff is exceptional . I live in a studio with my husband. We find it very comfortable. We have found the community to be both fun and useful.

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Promenade At Uptown Manager

04/09/2020

Thank you for sharing your experience with and we are happy you are loving living at Promenade at Uptown. We hope to have you here for many years.

Verified Resident 730072 • vrp • 2018 - 2019

12/21/2019

The staffs are always greeting with excellent customer service, I definitely recommend this community based on excellent customer service and work orders on being on time. You will definitely feel welcome :)

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Verified Resident 713774 • vrp • 2019

11/04/2019

This community is very nice all are Very good I am very proud to live in this apartment Anybody need any type of apartment come to the prominent at uptown this people are very nice day take care Asberry well there is not any trouble with… See More

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Verified Resident 690056 • vrp • 2016 - 2019

09/04/2019

I moved here in 2016 , Not the best but ok do to the area . I renewed my lease and it got worse. I will be moving soon. Nice office staff but they tell you one thing and do another. It's not worth the money… See More

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Promenade At Uptown Manager

10/01/2019

We appreciate you sharing your experience and we apologize if your experience was not up to your standards. We take all feedback seriously. We would like to encourage you to stop by our leasing office so we can address your concerns or any other issues should they arise. Sincerely.

Verified Resident 666995 • vrp • 2019

07/19/2019

I am loving the newly renovated apartment I moved into. The grounds are well kept and the staff is great. The location is a plus as well. The community is very quite and peaceful. I like the location I am in.

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Promenade At Uptown Manager

07/26/2019

Thank you for sharing your experience at Promenade at Uptown and we are happy that you enjoy your new home, the grounds, the staff and our location. We hope to have you as a member of our community for many more years.

Verified Resident 662039 • vrp • 2019

07/08/2019

Friendly tenants and employees located just minutes from I4 and within walking distance of Altamonte mall. I enjoy that the building is concrete construction, which adds confidence in case of hurricanes.

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Promenade At Uptown Manager

07/26/2019

Thank you for taking the time to share your experience at Promenade at Uptown Apts. We value your feedback and appreciate you as a resident of this beautiful community.

Verified Resident 659585 • vrp • 2004 - 2019

07/02/2019

Very nice living here good location quiet crime free spacious everything just good i would people to live here it is awonderful place to call home. The parking is good if you live on the ground floor your paking most time is in front of your… See More

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Promenade At Uptown Manager

07/26/2019

Wow- Thank you for your 5 star review. We are happy to know that you enjoy living here at Promenade at Uptown Apts. We appreciate you.

Verified Resident 642853 • vrp • 2019

06/03/2019

I'm happy, content, Satisfied with the services rendered. I enjoy living here. Services are done in a prompt manner. Most of the time the same day. In and out. Workers clean up and are good at what they do See More

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Promenade At Uptown Manager

07/26/2019

Wow- Thank you for the 5 star review!! Is great to hear that you are happy living at Promenade at Uptown Apts. You are truly valued and we thank you for your time given to write a review

Verified Resident 606496 • vrp • 2018 - 2019

05/31/2019

Recently, came home to the unfortunate circumstance of bathroom, hallway, & closet flooded out. After shutting off the water for the toilet & about 5 hours of cleanup, I went to bed at about midnight. Immediately, the next day, maintenance came & took care of the… See More

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Verified Resident 433289 • vrp • 2018 - 2019

05/06/2019

I've been here 2 years and haven't experience any major problems. My family and I feel safe here, the office staff is friendly and address all maintenance problems in a quickly manner. They have very nice pool area and playground for families also I like the… See More

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Verified Resident 616507 • vrp • 2019

04/08/2019

Great location. Close to everything. The property is clean and maintained. Minor issues I had with the apartment were taken care of very promptly. Initially reacted a studio but was too small for me and the leasing staff were able to accommodate me with a 1… See More

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Promenade At Uptown Manager

07/26/2019

Thank you for sharing your feedback and we are glad to hear you are happy living at Promenade at Uptown Apts. We hope to have you as a member of our beautiful community for years to come.

Verified Resident 604622 • vrp • 2010 - 2019

03/13/2019

Love everything about the community. I have been able to transfer units multiple times throughout my stay here based on family needs. Great location as it's in the center of everything. Great amenities and great staff.

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Verified Resident 370259 • vrp • 2018 - 2019

03/12/2019

GVictor c always do jobs right . Thank you Victor. Also thank for take care problem at Requested time Office staff was helpful to put my order in At requested time requested time of day. Too. Many questions let go See More

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Verified Resident 610187 • vrp • 2018 - 2019

03/01/2019

Estoy muy contenta de vivir aqu? y agradecida porque el personal es muy amable y servicial, especialmente Katy y Alicia. Lo recomiendo. La ubicaci?n me parece excelente. Tener cerca supermercado, bancos, hospital, mall etc es una maravilla.

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Promenade At Uptown Manager

07/26/2019

Gracias por tomarse un tiempo para escribir su experiencia aqui en Promenade at Uptown Apts. Esperamos tenerlos como miembros de esta bella comunidad por mucho tiempo.

Verified Resident 552827 • vrp • 2018 - 2019

01/14/2019

I been living here for 3 months and i feel very happy with my new home, quiet community, i feel very safe the Office verry knowledgeable, professional. I live very close to resturants, park and the mall.

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Verified Resident 578643 • vrp • 2018

12/03/2018

Had some issues with the AC handler due to a smell coming out from air vents, but it was resolved in a quick manner. The Manager and Staff are super awesome and get on top of things in a quick manner. They are very professional and… See More

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Verified Resident 570917 • vrp • 2018

11/14/2018

The staff was very friendly and helped us to find a unit that would fit our budget. It is very affordable and also an affordable pet rent. It is a very quiet and safe community and we love living there.

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Verified Resident 567123 • vrp • 2018

11/05/2018

A beautiful complex with incredibly helpful and friendly staff and maintenance team! I had a bit of a rough first night, and the maintenance supervisor was incredibly helpful and kind making sure everything was good and functional. Office team is always professional and helpful and really… See More

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Verified Resident 562704 • vrp • 2018

10/26/2018

The staff was very helpful during the application process and online registration. On move in day, the apartment and keys were delivered on time. The location is convenient to I-4, shopping centers and restaurants.

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Verified Resident 560967 • vrp • 2018

10/22/2018

Estoy recien mudada pero asta ahora esta todo muy bien los espleados de la oficina son muy amables y te allidan en todo lo que puedan la comunidad es muy tranquila y muy bella y los apartamentos es tan muy bonitos

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Verified Resident 434178 • vrp • 2017 - 2018

09/04/2018

I really like the place overall. It's really quite in the area. Work orders gets done in a timely manner. We could use more lighting near the office area. When coming home at night it 's kinda dark in the area. I enjoy my everyday stay!… See More

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Verified Resident 409008 • vrp • 2017 - 2018

08/13/2018

For the most part, I have enjoyed staying in my apartment community. It is a modest, quiet community. My only issue is that the community is a little dated, which is noticeable even though my apartment is considered upgraded.

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Promenade At Uptown Manager

11/15/2017

Thank you for taking the time to share your move-in experience at Promenade at Uptown and we are taking this feedback as a way to better serve you. We hope to have you as a member of our community for many year.

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Features & Amenities

Laundry

Laundry On-Site
Washer/Dryer

Parking

Reserved Parking

General

Additional Storage
Clubhouse and Lounge
Dock
Faux Wood Flooring
Fitness Center
Granite Countertops
Internet Cafe
Lakeside Deck and Outdoor Kitchen
On-Site Maintenance
On-Site Management
Oversized Resort Style Swimming Pool
Pavilion with Grilling Area
Pet Friendly with Breed Restrictions
Playground
Renovated
Resident Car Care Center
Screened Balcony or Patio
Se Habla Espanol
Spacious Floor Plans
Tennis Court
View
Walk In Closets
Window Coverings

Pets

Dogs Allowed
Fee: $350
Rent: $5
Pet Limit: 2
Comments: Breed restrictions apply for dogs.
Cats Allowed
Fee: $350
Rent: $5
Pet Limit: 2
Comments: Breed restrictions apply for dogs.

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$901 - $1,246
SQ. FT.
478
Available
Avail.
1 Units
Model
The Palm

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
$920 - $1,392
SQ. FT.
708
Available
Avail.
3 Units
Model
The Willow

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,173 - $1,562
SQ. FT.
900
Available
Avail.
1 Units
Model
The Elm

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,226 - $2,443
SQ. FT.
1,035
Available
Avail.
2 Units
Model
The Pine

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,491 - $2,531
SQ. FT.
1,178
Available
Avail.
1 Units
Model
The Oak

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

*We are currently operating with a heightened sensitivity to social distancing. We would still very much love to show you our community and discuss available options for touring. Please contact us to learn more.*Experience the difference at Promenade at Uptown, located in the heart of Altamonte Springs, Florida. Promenade at Uptown offers residents comfortable living plus a convenient location, all at an exceptional value.A location you’ll love, Promenade at Uptown is adjacent to Altamonte Mall and situated along the picturesque shores of Lake Adelaide. Whatever you desire is always within reach - enjoy A-rated Seminole County Schools, exciting events at the amphitheater in Crane’s Roost Park, plus endless options for shopping and dining.

Office Hours

Sunday: Closed
Monday: 10:00 AM - 06:00 PM
Tuesday: 09:00 AM - 06:00 PM
Wednesday: 10:00 AM - 06:00 PM
Thursday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Promenade At Uptown?
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Promenade At Uptown?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Promenade At Uptown?
The community is rated 3.5/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 21 days to their community reviews in the past year.

Who manages Promenade At Uptown?
BH Management Services, LLC

What is the pet policy at Promenade At Uptown?
Dogs Allowed
Fee: $350
Rent: $5
Pet Limit: 2
Comments: Breed restrictions apply for dogs.
Cats Allowed
Fee: $350
Rent: $5
Pet Limit: 2
Comments: Breed restrictions apply for dogs.

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths