#19,190 #17 #1,948

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Promenade At Uptown

375 Palm Springs Dr, Altamonte Springs, FL 32701
(119 Reviews)
$1,235 - $1,965/mo
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Floor Plans & Pricing

Studio

The Palm

Studio, 1 Bath | 478 sq. ft.

$1,235 - $1,457

3 Available Units

See Floor Plan Details

1 Bedroom

The Willow

1 Bed, 1 Bath | 708 sq. ft.

See Floor Plan Details

2 Bedrooms

The Elm

2 Beds, 1 Bath | 900 sq. ft.

$1,462 - $1,965

3 Available Units

See Floor Plan Details

The Pine

2 Beds, 2 Baths | 1,035 sq. ft.

$1,719 - $1,965

1 Available Unit

See Floor Plan Details

3 Bedrooms

The Oak

3 Beds, 2 Baths | 1,178 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Promenade At Uptown Reviews

(119)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2020 - 2023

6/26/2023

I lived there for three years

This place was nice to live when I recently got there the old administration was excellent, then they have changed for the worse, what happens now that they send me the contract by email and they don't notify you when you have to sign and… See More >
    Review Author Icon

    Natalie_M380

    Resident 2021 - 2022

    2/21/2022

    I loved living here. It was close to my job, the mall, the park, a couple grocery stores it’s great! My only problem is that when I was looking to renew they raised my rent $300. Other then that the maintenance team is always very… See More >
      Review Author Icon

      Resident 755444

      Verified Resident 2020

      3/25/2020

      I have been living here for almost a week already and so far I have zero complaints. The moving process went great, the management team worked with me very well. They reached out to me efficiently when needed which I find to be excellent especially… See More >
        Manager

        4/9/2020

        Promenade At Uptown
        Thank you for taking the time to write a nice review. We are happy that you are enjoying your new home and appreciate your positive comments. Thanks.
        Review Author Icon

        Resident 752115

        Verified Resident 2020

        3/13/2020

        I really like this community so far. The office and maintenance staff are great and very interactive with residents. Always clean and quiet. Everything you need is in walking distance, including groceries, shopping, gas, banks, restaurants, and more.

          Manager

          4/9/2020

          Promenade At Uptown
          Thank you for sharing your experience. It is great to hear that you are enjoying your stay. We appreciate you as a resident of Promenade at Uptown.
          Review Author Icon

          Resident 748280

          Verified Resident 2020

          2/28/2020

          So far I love this community seems very safe and quiet the staff are very sweet and our move in was swift and everything i could've asked for. Since this is my 1st apartment ever and being that I am "young , I was scared… See More >
            Manager

            4/9/2020

            Promenade At Uptown
            Wow, thank you for your review. We appreciate you as our resident and we hope to have you as a member of our community for a long time.
            Review Author Icon

            Resident 745576

            Verified Resident 2020

            2/18/2020

            I love it. These days it's hard to find an affordable and available living space. The staff is exceptional . I live in a studio with my husband. We find it very comfortable. We have found the community to be both fun and useful.

              Manager

              4/9/2020

              Promenade At Uptown
              Thank you for sharing your experience with and we are happy you are loving living at Promenade at Uptown. We hope to have you here for many years.
              Review Author Icon

              Resident 730072

              Verified Resident 2018 - 2019

              12/21/2019

              The staffs are always greeting with excellent customer service, I definitely recommend this community based on excellent customer service and work orders on being on time. You will definitely feel welcome :)

                Review Author Icon

                Resident 713774

                Verified Resident 2019

                11/4/2019

                This community is very nice all are Very good I am very proud to live in this apartment Anybody need any type of apartment come to the prominent at uptown this people are very nice day take care Asberry well there is not any trouble with… See More >
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                  Resident 690056

                  Verified Resident 2016 - 2019

                  9/4/2019

                  I moved here in 2016 , Not the best but ok do to the area . I renewed my lease and it got worse. I will be moving soon. Nice office staff but they tell you one thing and do another. It's not worth the… See More >
                    Manager

                    10/1/2019

                    Promenade At Uptown
                    We appreciate you sharing your experience and we apologize if your experience was not up to your standards. We take all feedback seriously. We would like to encourage you to stop by our leasing office so we can address your concerns or any other issues should they arise. Sincerely.
                    Review Author Icon

                    Resident 666995

                    Verified Resident 2019

                    7/19/2019

                    I am loving the newly renovated apartment I moved into. The grounds are well kept and the staff is great. The location is a plus as well. The community is very quite and peaceful. I like the location I am in.

                      Manager

                      7/26/2019

                      Promenade At Uptown
                      Thank you for sharing your experience at Promenade at Uptown and we are happy that you enjoy your new home, the grounds, the staff and our location. We hope to have you as a member of our community for many more years.
                      Review Author Icon

                      Resident 662039

                      Verified Resident 2019

                      7/8/2019

                      Friendly tenants and employees located just minutes from I4 and within walking distance of Altamonte mall. I enjoy that the building is concrete construction, which adds confidence in case of hurricanes.

                        Manager

                        7/26/2019

                        Promenade At Uptown
                        Thank you for taking the time to share your experience at Promenade at Uptown Apts. We value your feedback and appreciate you as a resident of this beautiful community.
                        Review Author Icon

                        Resident 659585

                        Verified Resident 2004 - 2019

                        7/2/2019

                        Very nice living here good location quiet crime free spacious everything just good i would people to live here it is awonderful place to call home. The parking is good if you live on the ground floor your paking most time is… See More >
                          Manager

                          7/26/2019

                          Promenade At Uptown
                          Wow- Thank you for your 5 star review. We are happy to know that you enjoy living here at Promenade at Uptown Apts. We appreciate you.
                          Review Author Icon

                          Resident 642853

                          Verified Resident 2019

                          6/3/2019

                          I'm happy, content, Satisfied with the services rendered. I enjoy living here. Services are done in a prompt manner. Most of the time the same day. In and out. Workers clean up and are good at what they do

                            Manager

                            7/26/2019

                            Promenade At Uptown
                            Wow- Thank you for the 5 star review!! Is great to hear that you are happy living at Promenade at Uptown Apts. You are truly valued and we thank you for your time given to write a review
                            Review Author Icon

                            Resident 616507

                            Verified Resident 2019

                            4/8/2019

                            Great location. Close to everything. The property is clean and maintained. Minor issues I had with the apartment were taken care of very promptly. Initially reacted a studio but was too small for me and the leasing staff were able to accommodate me with a… See More >
                              Manager

                              7/26/2019

                              Promenade At Uptown
                              Thank you for sharing your feedback and we are glad to hear you are happy living at Promenade at Uptown Apts. We hope to have you as a member of our beautiful community for years to come.
                              Review Author Icon

                              Resident 610187

                              Verified Resident 2018 - 2019

                              3/1/2019

                              Estoy muy contenta de vivir aqu? y agradecida porque el personal es muy amable y servicial, especialmente Katy y Alicia. Lo recomiendo. La ubicaci?n me parece excelente. Tener cerca supermercado, bancos, hospital, mall etc es una maravilla.

                                Manager

                                7/26/2019

                                Promenade At Uptown
                                Gracias por tomarse un tiempo para escribir su experiencia aqui en Promenade at Uptown Apts. Esperamos tenerlos como miembros de esta bella comunidad por mucho tiempo.
                                Review Author Icon

                                Resident 606496

                                Verified Resident 2018 - 2019

                                5/31/2019

                                Recently, came home to the unfortunate circumstance of bathroom, hallway, & closet flooded out. After shutting off the water for the toilet & about 5 hours of cleanup, I went to bed at about midnight. Immediately, the next day, maintenance came & took care of… See More >
                                  Review Author Icon

                                  Resident 604622

                                  Verified Resident 2010 - 2019

                                  3/13/2019

                                  Love everything about the community. I have been able to transfer units multiple times throughout my stay here based on family needs. Great location as it's in the center of everything. Great amenities and great staff.

                                    Review Author Icon

                                    Resident 552827

                                    Verified Resident 2018 - 2019

                                    1/14/2019

                                    I been living here for 3 months and i feel very happy with my new home, quiet community, i feel very safe the Office verry knowledgeable, professional. I live very close to resturants, park and the mall.

                                      Review Author Icon

                                      Resident 578643

                                      Verified Resident 2018

                                      12/3/2018

                                      Had some issues with the AC handler due to a smell coming out from air vents, but it was resolved in a quick manner. The Manager and Staff are super awesome and get on top of things in a quick manner. They are very professional and have… See More >
                                        Review Author Icon

                                        Resident 570917

                                        Verified Resident 2018

                                        11/14/2018

                                        The staff was very friendly and helped us to find a unit that would fit our budget. It is very affordable and also an affordable pet rent. It is a very quiet and safe community and we love living there.

                                          Review Author Icon

                                          Resident 567123

                                          Verified Resident 2018

                                          11/5/2018

                                          A beautiful complex with incredibly helpful and friendly staff and maintenance team! I had a bit of a rough first night, and the maintenance supervisor was incredibly helpful and kind making sure everything was good and functional. Office team is always professional and helpful and… See More >
                                            Review Author Icon

                                            Resident 562704

                                            Verified Resident 2018

                                            10/26/2018

                                            The staff was very helpful during the application process and online registration. On move in day, the apartment and keys were delivered on time. The location is convenient to I-4, shopping centers and restaurants.

                                              Review Author Icon

                                              Resident 560967

                                              Verified Resident 2018

                                              10/22/2018

                                              Estoy recien mudada pero asta ahora esta todo muy bien los espleados de la oficina son muy amables y te allidan en todo lo que puedan la comunidad es muy tranquila y muy bella y los apartamentos es tan muy bonitos

                                                Review Author Icon

                                                Resident 506961

                                                Verified Resident 2017 - 2018

                                                6/29/2018

                                                Todo en el apartamento es muy viejo, necesitan una remodelacion, por el precio, el agua es costosa, al hacer un reclamo por el costo del agua s?lo me dieron excusas diciendo que como somos 4 personas gastamos m?s agua (Y no tenemos lavadora ni secadora).… See More >
                                                  Review Author Icon

                                                  Resident 494961

                                                  Verified Resident 2018

                                                  6/2/2018

                                                  The promenade at uptown Altamonte has a very friendly staff and maintenance crew. Very convenient location to shopping mall as well as the grocery store, bank, hospital, etc. Clean amenities (i.e. pool)

                                                    Manager

                                                    6/14/2018

                                                    Promenade At Uptown
                                                    Thank you for taking the time out of your day to review our property. We appreciate hearing from our valued residents, and we're so happy we've been able to provide you with a positive living experience and location you love!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $350. Rent: $20. Pet Limit: 2. Comments: We are pet-friendly and welcome up to two pets per home. Large dogs are welcome with no weight limits, though breed restrictions do apply. Please contact us for more details. $20/mo and $100 additional pet fee for second pet.
                                                      Less Info
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                                                    • Dogs Allowed
                                                      Fee: $350. Rent: $20. Pet Limit: 2. Comments: We are pet-friendly and welcome up to two pets per home. Large dogs are welcome with no weight limits, though breed restrictions do apply. Please contact us for more details. $20/mo and $100 additional pet fee for second pet.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Accessible Features
                                                    • Air Conditioning
                                                    • Bike Racks
                                                    • Black Appliances
                                                    • Breakfast Bar
                                                    • Business Center
                                                    • Carpet
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • DishWasher
                                                    • Dog Park
                                                    • Electric Range
                                                    • Fitness Center
                                                    • Granite Countertops
                                                    • Grilling Area
                                                    • High-Speed Internet
                                                    • In-sink Kitchen Disposal
                                                    • Kitchen Pantries
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Patio
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool
                                                    • Private Entry
                                                    • Public Transportation
                                                    • Refrigerator
                                                    • Resident Car Care Center
                                                    • Short Term Lease Available
                                                    • Smart Thermostats
                                                    • Sundeck
                                                    • Tennis Court
                                                    • Valet Trash Service
                                                    • Vinyl Flooring
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                                                    Leasing

                                                    Promenade at Uptown is the apartment home you ve been looking for in Altamonte Springs, FL. With renovated studio, one-, two-, and three-bedroom homes boasting open-concept living and private screened outdoor space, you ll find a place to live with a lifestyle to love. What s more, at Promenade at Uptown, you'll be conveniently located near Altamonte Mall, plus you'll enjoy the full suite of community amenities including a resort-style swimming pool, outdoor lounge, and tennis court. Make your home at Promenade at Uptown today.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 10:00 AM - 06:00 PM
                                                    • Tuesday - Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 10:00 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    BH Management Services, Inc.

                                                    D+
                                                    D+
                                                    Communities
                                                    241

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Promenade At Uptown Rated?
                                                    Based on 119 number of votes by renters, Promenade At Uptown is currently rated 3.6 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Promenade At Uptown ?
                                                    Promenade At Uptown is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Promenade At Uptown is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    What are noise levels like at Promenade At Uptown ?
                                                    Promenade At Uptown is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    How safe is Promenade At Uptown ?
                                                    Promenade At Uptown is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    Promenade At Uptown is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    How satisfied are residents with the staff at Promenade At Uptown ?
                                                    Promenade At Uptown is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Who manages Promenade At Uptown ?
                                                    BH Management Services, Inc.
                                                    What is the pet policy at Promenade At Uptown ?
                                                    Cats Allowed
                                                    Fee: $350
                                                    Rent: $20
                                                    Pet Limit: 2
                                                    Comments: We are pet-friendly and welcome up to two pets per home. Large dogs are welcome with no weight limits, though breed restrictions do apply. Please contact us for more details. $20/mo and $100 additional pet fee for second pet.
                                                    Dogs Allowed
                                                    Fee: $350
                                                    Rent: $20
                                                    Pet Limit: 2
                                                    Comments: We are pet-friendly and welcome up to two pets per home. Large dogs are welcome with no weight limits, though breed restrictions do apply. Please contact us for more details. $20/mo and $100 additional pet fee for second pet.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Promenade At Uptown

                                                    March 2024

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                                                    Baths

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                                                    Promenade At Uptown is a 478 - 1,178 sq. ft. apartment in Altamonte Springs in zip code 32701. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,235 - $1,965. Nearby cities include Longwood, Fern Park, Eatonville, Casselberry, and West Park.

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