Number of reviews in the past 365 days | 23 |
Percentage of reviews responded to | 69.57% |
Average time to respond to reviews | 93.09 days |
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The Edge at Lake Lotus Apartments
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 23 |
Percentage of reviews responded to | 69.57% |
Average time to respond to reviews | 93.09 days |
Thank you for taking the time to leave us a review. We are sad to see that you rated us at a 3 with all the positive things above. Can you please reach out to Leticia at the office so we can address any issues you are experiencing. We are happy though, that you are enjoying your home!
Thank you for leaving us a review. We are so happy that you are enjoying your time so far!
Thank you for the great review. We hope that we can earn a 5 star in the future.
Thank you for the excellent review!
Thank you for the 5 star review!
Thank you for the review. We strive to provide excellent service. We are in the hottest months of the year with the heat index soaring to 110%. Please contact Leticia at the office so we can take another look at your air conditioner.
I am so sorry you are having issues. In the event that you see any criminal activity it is important that you contact the local police first. Please provide us with any police reports you may have so we can address any issues. Our goal is to create a welcoming environment so please reach out to Leticia at the office.
Thank you for the great review. We hope to earn a 5 star in the future.
Thank you for the excellent review!
Thank you for the review. We are happy that you are loving your home. We hope that you can see all the amazing things we have done on the community.
Thank you for the 5 STARS!!!!!!!!!!
Thank you fro the 5 star review!
Thank you for taking the time to leave us a review. Please reach out to Leticia so we can make sure we resolve your issues. We want you to love living here and your satisfaction is very important to us.
Thank you for the 5 star review!
Thank you for the excellent review! Glad you are loving your home!
Thank you for the excellent review. We are glad you're loving it at The Edge at Lake Lotus. Thank you for being our resident.
Thank you for the 5 STARS! We love referrals so please send your friends and family our way!
Thank you for the review. If you need anything at all please reach out to the community manager Leticia. She will be more than happy to assist with any issues.
Thank you for the review. This was before we managed this property.
Thank you for the excellent review! We are so happy your experience was amazing! Thanks for being our resident!
This review makes us so happy. We feel the exact same way about our team at The Edge at Lake Lotus!
Thank you for the excellent review! We think our team is awesome too!!
Thank you for the 5 star review!
Thank you for the awesome review!! We are glad you are loving your home! We hope to earn a 5 star review in the future.
Thank you for the feedback. We are so sorry to hear that you have recently had a bad experience here at our community. We will definitely look into all of these issues as none of them have been brought to our attention. We did notify all residents regarding the bikes in the hallways as it IS against the fire code and the fire marshal gave us a warning. Thank you for the feedback.
$1,078
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Studio
$1,353
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Studio
$1,229
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1 Bedroom
$1,202
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2 Bedrooms
$1,481
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2 Bedrooms
$1,702
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3 Bedrooms
You'll love the charm of these graceful, yet affordable apartments near Altamonte Springs, FL. The Edge at Lake Lotus Apartments is ideal for those seeking the ultimate in comfort and convenience. Choose from one of our spaciously designed floorplans that will suit any lifestyle. Experience a wide array of interior features that help make your everyday life easier. You can relax knowing you've found the perfect place to call home!
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The Edge at Lake Lotus Apartments