Verified Resident • 2020 - 2021
This complex has nice amenities and the facilities are pretty well kept. The views of the lake from our apartment are very enjoyable.
My biggest concern is the lack of communication between the maintenance team and residents. When a work order is submitted there are 0 email communications about the status of a request, after the initial confirmation that the request is received. It is difficult to follow up on the status of a request since the resident portal provided no information, and the maintenance team cannot be contacted directly.
Trash management also seems to be an issue. There is always overflowing recycling coming out of the bins. Either there should be an extra trash pickup scheduled every week, or there needs to be an increase in the amount of recycling bins