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Onyx Winter Park

100 Reflections Circle

Casselberry, FL 32707

 
 
 
 
 
 

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Resident · 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/07/2016
WARNING: This place is a sham... I'm sure some of these people had a good experience but don't be fooled by all of the 5-star reviews. The community holds raffles every month for tenants that post a positive review about the complex. I'm sure the majority of these small reviews are just raffle entries. The grounds look nice and most of my neighbors were quiet most of the time but that's about where the positives end. First, I was given wrong information when I came to walk through an apartment about the gym hours. This was supposed to be a big selling point for me as I did not want to pay for an extra gym membership. I was told the gym opened at 5am when in actuality it has the same hours as the pool so don't think you're going to get a workout in before work. Also, be prepared to pay way more a month then what you're told. The utilities company they use nickles and dimes you for every penny to the tune of an extra $122/month on top of your rent for water, sewer, and trash. This does not include electricity, mind you. Also, I was on a second floor and dealt with a leaky roof situation from June all the through September. Even after the roof was fixed, no one came back into you my unit to repair my wall and ceiling. I also had air conditioning problems where maintenance continuously had to refill the coolant and it would take 5+ HOURS to cool my 678 sq/ft apartment down 5 degrees. If you're looking to keep your power bill at all decent, I suggest finding blackout curtains for all of your 5+ windows. They raised prices on the laundry machines and the driers in the one year that is was there. And for the last 3 months of my lease they security gates remained open all day and all night yet I'm sure that was still included in my rent. Lastly, don't expect to get your security deposit back. Even if you leave your unit move-in-ready, they pay your remaining utilities balance with it and then charge you an extra $40 for drip pans for your stove. You end up having to pay THEM. BOTTOM LINE: This place is WAY overpriced with too many hidden fees for what you get in return. Find a better deal. I wish I had.
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