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Onyx Winter Park

100 Reflections Circle

Casselberry, FL 32707



Prospective Resident · 2016
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I feel like I need to warn other prospective renters. I called about these apartments after seeing a listing on Zillow that said a 2/1 started at $950-ish, and we needed to keep our rent below $1k. I called and was told they had a Bahama 2/1 for $995+ based on the length of the contract, and I could get $995 with a 13-mo lease. So I set up an appointment to view the property for Friday at 11. I had a lot of other things I needed to do that day, but I wanted to keep my appointment and get there on time. So I went. It was a mistake. I parked at 11 and walked to the front doors of the clubhouse. A sign on the door said that they would be closed from 10 to 10:30, but I was well past that. The front doors were locked, but there was a circle of people sitting inside. Even after I tried to open the door a couple of times, no one moved. So I knocked on the door fairly loudly. A woman finally came to the door. She seemed frustrated that I was there, but she tried to be nice. I told her I had an appointment at 11, and she finally decided to let my 2 year old and me in. It sounded like there had been a major issue, maybe with maintenance, that hadn't gone well. I finally sat down with another lady, and after telling her that we were scheduled to look at a 2/1, she told me that the Bahama apartment we were looking to rent started at more than $1100 a month. There was no way that we could make that happen and I told her that was not what we were told on the phone, to which she said that the service that sets up the appointments doesn't always have the right information. She also seemed to have no record that we had an appointment. No matter where the ball was dropped, it was a terrible first impression. ?? Please don't be sucked into paying more than you're told you'll pay. There are tons of apartments in Orlando.
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