Resident · 2019
I do not recommend the radius apts in Casselberry, to anyone. Do not rent here. I rent an apartment that was supposed to pay $1100.00 a month. After I signed the lease the rent ended in $1, 200.00. Every month my rent is more. Today I got a bill for $1510.. Money that I do not have. They charge $24.00 for trash, 5 00 for pest control, in the last 5 months nobody has fumigate my apartment. Charge for insurance $10.00 , another $5.00. They charge me for water and sewer over $300.00 a month for 3 residents. Nobody pays in Orlando over $300... a month in water unless you have a business.I do not have a meter in my apartment. I know other residents that pay $25.00 a month in water. They just charge you whatever they fill like charging for water.You go to the office and they do not do anything. Now, Iam facing to move out after 5 month , take them to the small claim court to request the payment of my damages ,moving expenses due to the fact of their wrongdoings and misleading information. Horrible experience! .
Onyx Winter Park Manager
We're sorry to see this review. Please accept our apologies for your frustrations and for any confusion or misunderstanding regarding your rent payments. Please be assured that we try to be as transparent as possible when it comes to our fees, which our outlined in our lease terms. We'd be happy to review your lease as well as discuss any of the points raised in your review. Please contact us at 407-678-7555 when you get a moment. Thank you.