| Number of reviews in the past 365 days | 5 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 0.8 days |
Pine Berry
1225 South Highland Avenue, Clearwater, FL 33756
1225 South Highland Avenue, Clearwater, FL 33756
Floor Plans
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (5 Reviews)
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Property's Favorite
Verified Resident 871959 • vrp • 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/10/2021
I felt very blessed when I was told that I was accepted as a new tenant. My apt. was never lived in and I was so thrilled to be able to moving into brand new surroundings. Our building at Pine Berry is very attractive and kept … See More
Useful 0
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Pine Berry Manager
02/11/2021
Thank you for your feedback. We strive to be the best we can be on a day-to-day basis and expect nothing less from our staff. We are pleased to hear that you’ve had a great experience and hope that this continues to be the case for the remainder of your time at Pine Berry. Please let us know if there is ever anything we can do to make you feel even more at home.
Verified Resident • vrp • 2013 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/22/2021
Have lived here for seven years and have very much enjoyed my stay. I find the location very convenient for shopping and medical appointments. The property has been well maintained and still looks almost new. See More
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Pine Berry Manager
02/22/2021
Thank you for your feedback. We are delighted to see that you are enjoying living at Pine Berry. We set very high standards for our performance and please note that I have passed your comments along to the team. Again, thank you for the great compliments and please continue to give us your feedback. We take all comments to heart and consider all resident feedback to be valuable tools for improvement.
Verified Resident 874830 • vrp • 2019 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/21/2021
Like community but maintenance lacks in promptness. The rent went up from $818 to $871. That is a large jump for fixed income residents like myself. Would love to have more activities at this residence. See More
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Pine Berry Manager
02/22/2021
Thank you for your feedback. It is very important to us that our residents are completely satisfied with their apartment and we are glad that you have brought these issues to our attention. We apologize that your experience has involved the issues you have addressed in your review, and we would like the opportunity to correct them. Please contact the office at your earliest convenience to set up a meeting so we can come to a resolution.
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/10/2021
I am very happy and very pleased to call PINE BERRY My Home. This is a great place to live. I feel very good about coming home each time after leaving. I call PINE BERRY SENIOR APARTMENTS My Home Heaven! See More
Useful 0
Thanks for voting!
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Pine Berry Manager
02/11/2021
Thank you for your feedback. We are delighted to see that you are enjoying living at Pine Berry. We set very high standards for our performance and please note that I have passed your comments along to the team. Again, thank you for the great compliments and please continue to give us your feedback. We take all comments to heart and consider all resident feedback to be valuable tools for improvement
Verified Resident • vrp • 2011 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/10/2021
I felt very blessed when I was told that I was accepted as a new tenant. My apt. was never lived in and I was so thrilled to be able to moving into brand new surroundings. Our building at Pine Berry is very attractive and kept… See More
Useful 0
Thanks for voting!
Report
Pine Berry Manager
02/11/2021
Thank you for your feedback. We strive to be the best we can be on a day-to-day basis and expect nothing less from our staff. We are pleased to hear that you've had a great experience and hope that this continues to be the case for the remainder of your time at Pine Berry. Please let us know if there is ever anything we can do to make you feel even more at home.
Verified Resident • vrp • 2015 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/09/2021
I have lived here 5 years. I love my have started having HVAC system issues. Maintenance could be better. Management also. Overall it's a nice place, that I would recommend to a senior building See More
Useful 0
Thanks for voting!
Report
Pine Berry Manager
02/10/2021
Thank you for your feedback. It is very important to us that our residents are completely satisfied with their apartment and we are glad that you have brought these issues to our attention. We apologize that your experience has involved the issues you have addressed in your review, and we would like the opportunity to correct them. Please contact the office at your earliest convenience to set up a meeting so we can come to a resolution.
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Questions & Answers
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Frequently Asked
What are noise levels like at Pine Berry?
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Pine Berry?
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.
How safe is Pine Berry?
The community is rated 3.8/5 stars, which is considered being very safe on average.
The community is rated 3.8/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.
The community is rated 5/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 2.8/5 stars, which is considered being moderately effective on average.
The community is rated 2.8/5 stars, which is considered being moderately effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 0.8 days to their community reviews in the past year.
Managers have replied within 0.8 days to their community reviews in the past year.
What is the pet policy at Pine Berry?
No pet policy available
No pet policy available
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Pine Berry is an apartment in Clearwater in zip code 33756. Nearby cities include Safety Harbor, Largo, Dunedin, Oldsmar, and Pinellas Park. 33770, 33755, 33764, 33771, and 33767 are nearby zip codes.
