I don,t usually write letters like this, but I had to tell you what an exceptional person you have working for you. I have lived here for almost 3 years and every time I go into the front office Amanda Augustine is extremely efficient, polite, and helpful. These are rare qualities . I am always left with a positive impression of your company . Employees like this are a company's" secret weapon" These days, employers undervalue the impact their front-line employees make on the bottom line. I suggest doing your best to attract and keep more people like Amanda, And I will definitely spread the word, both verbally and through social media . Yours truly Diane Saar Apt 822