Review History for richardkelleher@bellsouth.net

Bell Coconut Creek


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richardkelleher@bellsouth.net

Resident ā€¢ 2016 - 2023

5/24/2023

I wrote a review about maintenance employee Edgar but for some reason it showed that it was from anonymous my name is richard kelleher , and Iā€™ve been a resident here for nine years. I experienced a three day problem with my air-conditioning extremely bad experience with another maintenance worker here Edgar came out and find the problem right away. Did what he had to do called the air condition. Service responded, friendly, professional, like always. I hope that this company realizes how important he is he can change attendance attitude overnight he is so knowledgeable about all the work and heā€™s the most courteous and professional employee. If he drives by you thereā€™s always a friendly hello he knows his business Bell Coconut Creek is very lucky to have him And I hope they can recognize him for the work he does
    5 Previous Reviews

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    richardkelleher@bellsouth.net

    Resident ā€¢ 2014 - 2021

    4/27/2021

    As I said in previous reviews I was ready critical on the upkeep when itā€™s bad Iā€™ll say it and when itā€™s improving I want to say it so Iā€™ve seen an improvement and attempt to get the place back in order and Iā€™m happy to see that sidewalks are being cleaned tree service was done hopefully it will continue so I want to give credit To management is responsible for doing that . So keep up the good work on getting this place to what it was or better thank you

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      Resident 779861

      Verified Resident ā€¢ 2014 - 2020

      11/27/2020

      I use to love this place u till they let it go no work has been done the sidewalks havent been cleaned in two years needs to be done every six months 1 inch algae on the sidewalks after it rains we live in Florida you can walk on the sidewalk without slipping I know of three people including myself that I fell on the sidewalks extreme safety hazard. We went almost a year without mulch and then finally when I did the mulch is a couple weeks ago even the maintenance people from the landscaping sorry the landscaping people said they cut back normal chores done in between the apartment wasnt done where they normally put it I put small amounts just in the areas from where you See from the street terrible no respect for the people that live here
        Manager

        12/13/2020

        Bell Coconut Creek
        Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize .Please contact us at 954-725-9292 or email us at coconutcreek@bellpartnersinc.com so we can address your needs. Thank you and have a great day!

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        Resident 779861

        Verified Resident ā€¢ 2014 - 2020

        10/13/2020

        The community was a terrific place to live that Ive been here for six years for the last year they let everything go nothings being cleaned nothings been done sidewalks are horrendous and dangerous to walk on because of the algae theres no mulch in the neighborhood landscaping looks terrible they still have not open the gym its almost impossible to get someone to answer the phone and the office eventually they will if you get lucky
          Manager

          12/14/2020

          Bell Coconut Creek
          Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize .Please contact us at 954-725-9292 or email us at coconutcreek@bellpartnersinc.com so we can address your needs. Thank you and have a great day!

          Previous Review

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          Resident 779861

          Verified Resident ā€¢ 2013 - 2020

          7/19/2020

          Upkeep in The neighborhood are terrible tractor trailers parked for weeks. Side walks so black cant even see color of side walk they use to clean them landscape terrible only around office its nice no mulch 90 % of property. No one answered phone
            Manager

            7/23/2020

            Bell Coconut Creek
            Hi there, thank you for your feedback. The team is working to have the trailers removed. If you see any areas that you think need pressure-washing or additional landscaping attention, please let the office know! - Lindsay, Bell Customer Service

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            Resident 779861

            Verified Resident ā€¢ 2015 - 2020

            6/15/2020

            I hope most of the problems were due to the coronavirus but the area in the development is really getting run down as I said landscaping is horrible tractor trailers large boats dump trucks parked in the parking lot dont even know if they belong to a residence or not I hope most of the problems were due to the coronavirus but the area in the development is really getting run down as I said landscaping is horrible tractor trailers large boats dump trucks parked in the parking lot dont even know if they belong to a residence or not We went on a six months or so with our gates working no word on when our pool is going to open our gym we are in a phase 2 in Broward County every nice to get an update on whats going to happen with that soon

              Review 23 out of 192

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              Bell Coconut Creek

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