Review History for rvictoriab

Lake House


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rvictoriab

Resident 2012 - 2014

5/2/2014

These apartments have great potential but that will never be achieved unless new management gets brought in. It took an entire year plus threats to contact the owners (who apparently live in Saudi Arabia according to management) before the lock on my balcony door was fixed. Waited the entire time to have my oven fixed which would shut off in the middle of cooking and any issue in general will not be addressed without constant trips and continued nagging. Even then it is likely the repairs will be sub par. Had mold in the A/C vents and their solution was to bleach and paint the vent covers, completely ignoring the actual mold in the vents! Insulation is so shoddy that when they finally pressure washed the building I came home to a flood of water all the way into the living room and kitchen. Again addressed with maintenance as a good steam cleaning was in order to prevent carpet deterioration but to no avail. Conducted a walk through and was told everything was good and to get with the office staff just to be told that the actual walk through was done by maintenance and they would let me know. In my opinion pretty shady, as the point in a walk through is to determine damages. How is an accurate determination to be made if I am not present? And good luck getting through on the phone. Either it will go to voicemail so you can leave a message and never get called back or they just don't pick up. DO NOT LIVE HERE unless a determination can be made that new management has taken over.

    Review 48 out of 69

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    Lake House

    March 2024

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