Number of reviews in the past 365 days | 5 |
Percentage of reviews responded to | 80% |
Average time to respond to reviews | 9 days |
Contact Property
The Preserve at Deer Creek Apartments
500 Jefferson Drive
Deerfield Beach, FL 33442
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 5 |
Percentage of reviews responded to | 80% |
Average time to respond to reviews | 9 days |
We're sorry to hear you're dissatisfied with parking in our community. We assure you that we care deeply about your comfort and wish to make life as easy and stress-free as possible for our residents. We welcome the opportunity to listen to your feedback in greater detail and discuss solutions, so please feel free to contact the office at your convenience so we may speak about your concern. We look forward to hearing from you.
We appreciate your feedback. We're glad you enjoy our community and prime location, but we're sorry you feel disappointed in parking availability. Our residents' comfort and peace of mind are our priority, and we welcome suggestions from our residents on ways we might improve their living experience. We'd like to personally address your concerns, so please call the office when you have a moment. Thanks in advance for your time!
We're absolutely delighted that you enjoyed your visit to our community! Thank you for recognizing the friendly and professional service offered by our team. We look forward to welcoming you as a resident soon.
We're always honored to hear from a loyal resident! It's wonderful to know that our team has impressed you with their courteous and prompt help. Thank you for the glowing review, and we hope to see you at our next community event.
Hi Don, wow! Thank you so much for the spectacular review of our apartment homes and many amenities. Our team works hard to create a living experience that's difficult to find anywhere else.We take great pride in the maintenance of our community, and we're glad it shows. It's great that you're taking advantage of the pools, BBQ area, and gym. The events, like the pancake breakfast and ice cream socials, are just a small way we express our thanks to our loyal residents. It makes our day that you've decided to renew for another year! If there's anything we can ever do for you, please don't hesitate to reach out to us!
Hello, thanks so much for your transparency. We value your thoughts as a former resident so we can make improvements for current and future clients. First, we'd like to assure you that all reviews are left 100% to the discretion of residents. We strive to create an environment that fosters peace of mind and well-being for our residents, so your reports ar will be looked into as soon as possible. In regard to the noise in the community, it is challenging to monitor, which is why we encourage residents to communicate with one another to help maintain peace. Your comment about our team not caring is particularly disheartening and know we will speak with our team about this. Thank you once again for the feedback, and we wish you well in your new home!
Thanks for leaving your review. Your satisfaction is our top priority and we are sorry to hear about the issues you've described. We want our residents to have a pleasant experience living with us. We would like some more detail about the concerns you stated, please reach out to the office at your earliest convenience. We look forward to hearing from you.
Hello, thank you for sharing your concern with us. We would like to extend an apology if any member of our team was rude or unprofessional in their interactions with you. Rest assured that we do not tolerate discrimination of any kind in our community. We would like to learn more about your experience. Would you please send me an email to [email protected]? Be sure to reference this review and include the apartment name in the subject line or body of your email so that I can expedite a response. Thank you for your review. I look forward to hearing from you.
Thank you for your honest assessment of our community. We're pleased to know that you find the location and size of the apartments a good fit your lifestyle. Thanks for recognizing the maintenance team and Dara, in particular. It's discouraging to discover that you're less than satisfied with other aspects of living here, including the interactions with another one of our team members. This surprises us as we hire nothing but the most committed professionals in the field. We would like to listen to more about the conversations you've had with our team members so that we can improve for current and future residents. Would you please contact the property, refer to this review and request for the Regional Manager. We look forward to speaking with you.
Thank you for your kind words about our floorplans and location. However, we're quite concerned to hear about your experience with our team. We take pride in hiring courteous, helpful professionals, so we take feedback of this nature seriously. We would like to learn more about your interactions, so we can take appropriate action immediately. Please feel free to stop by the office at your convenience to speak with our Community Director about this issue.
We appreciate your five-star review. It's great to hear you're impressed with our friendly, responsive service and attractive grounds. We pride ourselves on providing a spacious apartments and updated amenities for our residents to enjoy. And we'll pass along your kind words to Dara!
You made our day with this review! Thank you for your kind words about our community. We're glad you feel so at home. If we can ever be of assistance, please drop by the office or call any time.
Thank you for your candid feedback. We pride ourselves on providing timely response to resident inquiries and are disheartened that you've been disappointed in our service and the upkeep of our amenities. We strive to provide a superb home at the best price and want our residents to find real value in their experience here. Please know we are currently working on many community improvements, we would love to share with you if you have time. Feel free to stop by the office any time!
Since we strive to provide an exceptional living experience to our residents, we love hearing what a friendly community we have. That said, Im sorry if concerns about maintenance and trash have affected your happiness. I'd like to work towards ensuring your satisfaction, so will you please email me at [email protected]? Referring to this review and the apartment name when you reach out will help expedite my response. Thank you.
Thank you for making your home with us! We are grateful for the 5-star review and happy to know how well the community suits you. We happen to agree - our location is super convenient!
We're on cloud nine about your fantastic review! You're awesome.
It's always great to hear from a loyal resident! Thank you for trusting us as your home for more than sixteen years. We're glad to know you're happy with our community. If you have any additional feedback, we're ready to listen. Stop by the office or call at your convenience.
Thank you for your candid review. We're sorry that you're disappointed with inconsiderate neighbors. We do our best to make sure our residents are aware of our policies, but it looks like it's time for a reminder. If you have any other concerns, feel free to call or drop by to tell us about them. We welcome your feedback.
We appreciate your charming description of our community. You're awesome!
We are disappointed to read your feedback and hope you'll give us an opportunity to resolve your concerns. We aim to provide an exceptional living experience, and your comments alert us to areas that may need improvement. We wish to look into your concerns, especially regarding smoking, parking, pet waste, and gate functionality. Please stop by the leasing office so we may discuss and see if we are able to better assist you. We appreciate the opportunity!
It's lovely that you enjoy the tranquility of our community! We appreciate your constructive feedback about of trash policies and fees. We do our best to point out any service costs to our residents beforehand, and we welcome your feedback on how we can improve our communications any time. If you have any questions, please feel free to come by the office or call.
N/A
933
N/A
A2
$1,440 - $2,374
765
2 Units
A3
$1,572 - $2,503
881
3 Units
A1
$1,580 - $2,588
790
3 Units
A4
$1,670 - $2,634
867
1 Units
A5
N/A
1,056
N/A
B3
$1,803 - $2,833
1,204
2 Units
B1
$1,813 - $2,846
1,171
2 Units
B2
$2,040 - $3,248
1,286
3 Units
B4
N/A
1,252
N/A
C3
N/A
1,311
N/A
C4
N/A
1,427
N/A
C7
N/A
1,519
N/A
C2
N/A
1,519
N/A
C2 A
$2,206 - $3,085
1,424
1 Units
C5
$2,258 - $3,528
1,478
1 Units
C1 A
$2,266 - $3,168
1,445
1 Units
C6
$2,408 - $3,756
1,478
1 Units
C1
The Preserve at Deer Creek Apartments is resort-style quality living in the heart of Deerfield Beach, FL. Our ideal location is less than 15 minutes to the coast and Deerfield Beach's beautiful sandy beaches, with immediate access to major thoroughfares such as the Florida Turnpike, I-95 and Sawgrass Expressway! Our apartment homes feature contemporary brushed nickel finishes, ceramic tile flooring, fully-equipped kitchen, modern white shaker cabinetry and elevated ceilings with crown molding. Unwind in one of our two resort-inspired swimming pools, spend time grilling with friends at our community picnic area or get a workout in at our well-equipped fitness studio. Pets are welcome too and will enjoy a walk around our beautiful lake, bridge, and fountain area. We invite you to browse our photo gallery and call, text or stop by for your personal tour today!
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Contact Property
The Preserve at Deer Creek Apartments
500 Jefferson Drive
Deerfield Beach, FL 33442