| Number of reviews in the past 365 days | 5 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 4.4 days |
500 Jefferson Drive, Deerfield Beach, FL 33442
Ratings & Reviews (161 Reviews)
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Resident • 2020 Recommended
Updated 05/07/2020
Reviewed 05/07/2020
I love the accessibility and neighborhood, they need to do something about the lack of parking since they give warning sheets EVERYDAY and TOW ppl who don't park in spots when there's no parking spots available after 7 pm. I was told to park in another… See More
The Preserve at Deer Creek Apartments Manager09/09/2020
We appreciate your feedback. We're glad you enjoy our community and prime location, but we're sorry you feel disappointed in parking availability. Our residents' comfort and peace of mind are our priority, and we welcome suggestions from our residents on ways we might improve their living experience. We'd like to personally address your concerns, so please call the office when you have a moment. Thanks in advance for your time!
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Prospective Resident • Visited 2020 Recommended
Updated 03/03/2020
Reviewed 03/03/2020
The community is very nice. When I entered the clubhouse the staff was polite and professional. The manger came out to greet me. The atmosphere was very inviting. The townhouses are big and well kept. I felt very at home. Can't wait to call this community… See More
The Preserve at Deer Creek Apartments Manager06/06/2020
We're absolutely delighted that you enjoyed your visit to our community! Thank you for recognizing the friendly and professional service offered by our team. We look forward to welcoming you as a resident soon.
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Mello123! • Resident • 2015 - 2020 Recommended
Updated 03/03/2020
Reviewed 03/03/2020
I have lived at the preserve for many years and I am extremely happy. The office staff and maintenance guys are always ready to help very quickly regardless of what the issue is. The office staff is polite, friendly and easy to work with to resolve… See More
The Preserve at Deer Creek Apartments Manager06/06/2020
We're always honored to hear from a loyal resident! It's wonderful to know that our team has impressed you with their courteous and prompt help. Thank you for the glowing review, and we hope to see you at our next community event.
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Don Adams • Resident • 2020 Recommended
Updated 02/14/2020
Reviewed 02/14/2020
I'm about to renew my lease for the fifth year because I'm very happy living in The Preserve at Deer Creek. The grounds are kept up beautifully, the maintenance requests are handled with remarkable speed and the office staff is very helpful and friendly. There are… See More
The Preserve at Deer Creek Apartments Manager17/17/2020
Hi Don, wow! Thank you so much for the spectacular review of our apartment homes and many amenities. Our team works hard to create a living experience that's difficult to find anywhere else.We take great pride in the maintenance of our community, and we're glad it shows. It's great that you're taking advantage of the pools, BBQ area, and gym. The events, like the pancake breakfast and ice cream socials, are just a small way we express our thanks to our loyal residents. It makes our day that you've decided to renew for another year! If there's anything we can ever do for you, please don't hesitate to reach out to us!
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Resident • 2018 - 2019 Not Recommended
Updated 09/20/2019
Reviewed 09/20/2019
First and foremost, all positive reviews you see on this place are people who were bribed. The complex offers "resident reward" points for good reviews (slimy af). This place is the worst I've ever lived in, and that's saying a lot for Broward. The AC didn't… See More
The Preserve at Deer Creek Apartments Manager01/01/2019
Hello, thanks so much for your transparency. We value your thoughts as a former resident so we can make improvements for current and future clients. First, we'd like to assure you that all reviews are left 100% to the discretion of residents. We strive to create an environment that fosters peace of mind and well-being for our residents, so your reports ar will be looked into as soon as possible. In regard to the noise in the community, it is challenging to monitor, which is why we encourage residents to communicate with one another to help maintain peace. Your comment about our team not caring is particularly disheartening and know we will speak with our team about this. Thank you once again for the feedback, and we wish you well in your new home!
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Resident • 2019 Not Recommended
Updated 04/10/2019
Reviewed 04/05/2018
The neighbors are TERRIBLE! They are ALWAYS making noises. The front office does NOT care about anyone's problems with other people. They only care about people's Money. And that is truly disgusting and un-American to do. Please to future residents and former residents, DO NOT LIVE… See More
The Preserve at Deer Creek Apartments Manager17/17/2018
Thanks for leaving your review. Your satisfaction is our top priority and we are sorry to hear about the issues you've described. We want our residents to have a pleasant experience living with us. We would like some more detail about the concerns you stated, please reach out to the office at your earliest convenience. We look forward to hearing from you.
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dupiches • Resident • 2016 - 2019 Not Recommended
Updated 04/02/2019
Reviewed 03/20/2019
Well I reported mold back on 2017 they took forever to clean it my daughter and I got sick and when I tried to talk to Odette she gave me attitude and I told her I was going to call corporate office wish I never did… See More
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The Preserve at Deer Creek Apartments Manager25/25/2019
Hello, thank you for sharing your concern with us. We would like to extend an apology if any member of our team was rude or unprofessional in their interactions with you. Rest assured that we do not tolerate discrimination of any kind in our community. We would like to learn more about your experience. Would you please send me an email to [email protected]? Be sure to reference this review and include the apartment name in the subject line or body of your email so that I can expedite a response. Thank you for your review. I look forward to hearing from you.
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La_B • Resident • 2016 - 2019 Not Recommended
Updated 04/02/2019
Reviewed 04/02/2019
Well I reported mold back on 2017 they took forever to clean it my daughter and I got sick and when I tried to talk to Odette she gave me attitude and I told her I was going to call corporate office wish I never did… See More
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Resident • 2016 - 2019 Not Recommended
Updated 01/26/2019
Reviewed 01/26/2019
I find that the location and size of the apartments is outstanding. The rent prices are fairly reasonable for the area and the in unit washer dryer is a plus. The maintenance staff are great and very responsive to residents needs. Dara the lead leasing agent… See More
The Preserve at Deer Creek Apartments Manager19/19/2019
Thank you for your honest assessment of our community. We're pleased to know that you find the location and size of the apartments a good fit your lifestyle. Thanks for recognizing the maintenance team and Dara, in particular. It's discouraging to discover that you're less than satisfied with other aspects of living here, including the interactions with another one of our team members. This surprises us as we hire nothing but the most committed professionals in the field. We would like to listen to more about the conversations you've had with our team members so that we can improve for current and future residents. Would you please contact the property, refer to this review and request for the Regional Manager. We look forward to speaking with you.
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Verified Resident 595445 • 2017 - 2019 Recommended
Updated 01/21/2019
Reviewed 01/21/2019
I love living here! Great location, close to the best shops, quiet, family friendly and very clean. Just too expensive and yearly readjustment. They could make a discount plan for old customers! Thanks
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Verified Resident 595444 • 2017 - 2019 Recommended
Updated 01/21/2019
Reviewed 01/21/2019
Really nice living here. I'm pleased!The staff is knowledgeable and very pleasant to deal with. Neighbors are respectful and courteous. The grounds are well kept. Enjoy my routine walks around the facility. But I wish there was a basketball court. Very nice place
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Verified Resident 593737 • 2016 - 2019 Not Recommended
Updated 01/16/2019
Reviewed 01/16/2019
I'm living here because location and floor plans but management is horrible and no professional. Every time I Had a complaint (3 in 2 years)she told me " if you don't like to life here you can move anytime out"
The Preserve at Deer Creek Apartments Manager29/29/2019
Thank you for your kind words about our floorplans and location. However, we're quite concerned to hear about your experience with our team. We take pride in hiring courteous, helpful professionals, so we take feedback of this nature seriously. We would like to learn more about your interactions, so we can take appropriate action immediately. Please feel free to stop by the office at your convenience to speak with our Community Director about this issue.
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Verified Resident 570577 • 2018 - 2019 Not Recommended
Updated 01/15/2019
Reviewed 11/13/2018
The office staff rarely answers the phone of inbound calls. I get voicemail and then no one returns my call which is quite frustrating then I have to waste time and call again and leave a second message and they don't call back the second voicemail… See More
The Preserve at Deer Creek Apartments Manager16/16/2018
We appreciate your five-star review. It's great to hear you're impressed with our friendly, responsive service and attractive grounds. We pride ourselves on providing a spacious apartments and updated amenities for our residents to enjoy. And we'll pass along your kind words to Dara!
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Verified Resident 515421 • 2015 - 2019 Recommended
Updated 01/14/2019
Reviewed 07/18/2018
Very nice place to live quiet clean conveniently located pet friendly nice neighbors good maintenance well kept grounds close to elementary school. They just painted and those buildings look beautiful love it here
The Preserve at Deer Creek Apartments Manager21/21/2018
You made our day with this review! Thank you for your kind words about our community. We're glad you feel so at home. If we can ever be of assistance, please drop by the office or call any time.
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Verified Resident 592718 • 2017 - 2019 Not Recommended
Updated 01/14/2019
Reviewed 01/14/2019
This apartment community is extremely overpriced. It is not maintained. There's always an issue with one or both pools. Asked over and over again for basketball goals to be put back up on the court. Lights around the pond are broken, always wires exposed to fixtures… See More
The Preserve at Deer Creek Apartments Manager29/29/2019
Thank you for your candid feedback. We pride ourselves on providing timely response to resident inquiries and are disheartened that you've been disappointed in our service and the upkeep of our amenities. We strive to provide a superb home at the best price and want our residents to find real value in their experience here. Please know we are currently working on many community improvements, we would love to share with you if you have time. Feel free to stop by the office any time!
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Verified Resident 532115 • 2015 - 2019 Not Recommended
Updated 01/09/2019
Reviewed 01/09/2019
Pet friendly nice neighbors. Maintenance has gone downhill since we moved in. Who ever heard of waiting 3 days to get a sink fixed? Don't use the amenities but the gym looks nice. Garbage pails are terrible. Too small.
The Preserve at Deer Creek Apartments Manager14/14/2019
Since we strive to provide an exceptional living experience to our residents, we love hearing what a friendly community we have. That said, Im sorry if concerns about maintenance and trash have affected your happiness. I'd like to work towards ensuring your satisfaction, so will you please email me at [email protected]? Referring to this review and the apartment name when you reach out will help expedite my response. Thank you.
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Verified Resident 590509 • 2016 - 2019 Recommended
Updated 01/07/2019
Reviewed 01/07/2019
Very calm community. We feel safe, especially because we have a daughter. I wish I have one with more parking spots than the unit that we chose. But in any case we like to live here. It is close to everything you could possibly need, from… See More
The Preserve at Deer Creek Apartments Manager10/10/2019
Thank you for making your home with us! We are grateful for the 5-star review and happy to know how well the community suits you. We happen to agree - our location is super convenient!
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Verified Resident 585334 • 2018 Recommended
Updated 12/19/2018
Reviewed 12/19/2018
Very nice and great atmosphere beautiful grounds and stunning pool great service like grill play grounds tennis courts volleyball courts basketball court dog park car cleaning station and much much more
The Preserve at Deer Creek Apartments Manager21/21/2018
We're on cloud nine about your fantastic review! You're awesome.
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Verified Resident 520635 • 2010 - 2018 Recommended
Updated 12/15/2018
Reviewed 07/30/2018
I have been living in The Preserve at Deer Creek since December,2000. This is my third apartment in this complex. It is centrally located, safe, and always clean. I would endorse this property to anyone wishing to located to South Florida. Good people, reliable staff, and… See More
The Preserve at Deer Creek Apartments Manager02/02/2018
It's always great to hear from a loyal resident! Thank you for trusting us as your home for more than sixteen years. We're glad to know you're happy with our community. If you have any additional feedback, we're ready to listen. Stop by the office or call at your convenience.
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Verified Resident 517770 • 2018 Recommended
Updated 12/04/2018
Reviewed 07/24/2018
Nice community office staff very professional and responsive maintenance issues addressed quickly and professional and courteous grounds very well taken care of overall experience very good would recommend to friends and family
The Preserve at Deer Creek Apartments Manager27/27/2018
Thank you for your candid review. We're sorry that you're disappointed with inconsiderate neighbors. We do our best to make sure our residents are aware of our policies, but it looks like it's time for a reminder. If you have any other concerns, feel free to call or drop by to tell us about them. We welcome your feedback.
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Verified Resident 573630 • 2018 Recommended
Updated 11/20/2018
Reviewed 11/20/2018
The staff is professional and courteous. My apartment upon move-in was ready to go. Extremely happy and satisfied with the development. A+++. The grounds are well kept and manicured. At night, the development is well lite.
The Preserve at Deer Creek Apartments Manager25/25/2018
We appreciate your charming description of our community. You're awesome!
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Resident • 2018 Not Recommended
Updated 11/13/2018
Reviewed 11/13/2018
I have been living in this complex for 8 months and I am early terminating my lease. They advertise that the community is a smoke free, but the apartment I moved in was pure smoke, I had to have the air ducks cleaned and also had… See More
The Preserve at Deer Creek Apartments Manager17/17/2018
We are disappointed to read your feedback and hope you'll give us an opportunity to resolve your concerns. We aim to provide an exceptional living experience, and your comments alert us to areas that may need improvement. We wish to look into your concerns, especially regarding smoking, parking, pet waste, and gate functionality. Please stop by the leasing office so we may discuss and see if we are able to better assist you. We appreciate the opportunity!
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Resident • 2018 Recommended
Updated 11/12/2018
Reviewed 11/12/2018
I wouldn't say I hate this place, the complex is nice and quiet. As for inside the place walls paper thin so you can hear your neighbors do everything. The trash pick rules are lil ridiculous but whatever, rent they say your paying is not accurate… See More
The Preserve at Deer Creek Apartments Manager15/15/2018
It's lovely that you enjoy the tranquility of our community! We appreciate your constructive feedback about of trash policies and fees. We do our best to point out any service costs to our residents beforehand, and we welcome your feedback on how we can improve our communications any time. If you have any questions, please feel free to come by the office or call.
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Resident • 2018 Recommended
Updated 11/08/2018
Reviewed 11/08/2018
I have been living here for 3 years and I like it. It is very safe and beautiful surroundings. Parking can be stressful sometimes because most of the parking are free so the first who got it is the winner. Recently the office is changing the… See More
The Preserve at Deer Creek Apartments Manager13/13/2018
We appreciate the great rating! It's fantastic to see that you enjoy our picturesque community. Thank you for your feedback about the garbage policy. Our goal is to accommodate the needs of all our residents and keep our community clean. If you have any other thoughts you'd like to share, feel free to stop by the office or call.
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Verified Resident 567139 • 2015 - 2018 Recommended
Updated 11/05/2018
Reviewed 11/05/2018
The Preserve at Deer Creek is a well-maintained property. Variety of apartments and townhouses, some of which have attached garages. They sponsor a number of events during the year to bring residence together. The location is good - less than 5 minutes away from 2 shopping… See More
The Preserve at Deer Creek Apartments Manager08/08/2018
Thank you for your exceptional feedback! We're glad to hear you enjoy our well-maintained community, superb amenities, and convenient location. And you, certainly, can't beat some fun resident events to build a true community!
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