I've been living in Tivoli Lakes Club for over eight years. Mercedes at the rental office has always been very helpful and courteous whenever I visit their office to renew my lease.
The tenant services division contrary to the recent reviews has always been helpful, listens to my concerns and dispatches a technician to repair or replace whatever is necessary in my apartment.
I recently had a problem with my a/c vents; a thorough cleaning was needed and they dispatched their a/c vendor the next day to clean the vents. They did a great job!