Review History for aeo21

Hunters Creek Apartments


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aeo21

Resident 2015 - 2016

6/1/2016

PLEASE DONT WASTE YOUR TIME OR MONEY!! Im going to try to make this short and simple because I really hope to prevent anyone else from being scammed so PLEASE take the time to read this. In October of last year I was looking very diligently for a new apartment for me and my 2 year old son. Water damage in our last apartment was forcing us to find a place as soon as possible. I found Hunters Creek and went in for an appointment to look at the apartments and get started on the application process. SO THE WOMAN AT THE OFFICE, Her name is Lindsey, TELLS ME THEY WILL HAVE AN APARTMENT READY ON OCT. 31, but theres 2 people ahead of me on a waiting list, they still havent completed their applications, so if I hurried, I could complete my app and be first in line for the apartment. THAT DAY, I completely finished the application ( TO FINISH THE APPILICATION YOU HAVE TO PUT DOWN THE DEPOSIT WHICH IS FIRST MONTHS RENT. IF You DONT GIVE THE DEPOSIT YOUR APPLICATION WILL NOT BE CONSIDERED COMPLETE). The next day I called back and told them I had been approved through the apartment management company (yes, you will have to give a company online all of your information without ever speaking to someone with the actual company Concord Management) and I asked them when I would be able to move in... SHE SAYS "WE DONT HAVE AN APARTMENT THAT WILL BE AVAILABLE UNTIL THE FIRST OF JANUARY" 3 whole months past the date they had told me, even after I had told them Im a single mother needing to move immediantly! ONCE YOU GIVE THEM A DEPOSIT, YOU CANNOT GET YOUR MONEY BACK! THE ONLY WAY YOU CAN GET ****SOME**** OF THAT DEPOSIT BACK IS IF YOUR APPLICATION IS DENIED!!. So that meant that I could Not get my deposit back, I would have to wait until an apartment was open and the people ahead of me had been placed in a home. I thought this was a communication problem. ITS NOT!!!! I finally got to move into the apartment, which took much arguing and constant calling and showing up, literally fighting with them and shaming them for scamming my money, and they FINALLY say oh, yeah we DO have an apartment ready in OCT. The first month I had to pay my rent, they charged me for the PACKAGES** (DO NOT CHOOSE A PACKAGE!! THEY OVER CHARGE FOR THEIR CABLE AND EVERYONE WHO LIVES IN MY BUILDING AND HAS THE PACKAGE SAYS THEY WILL CHARGE YOU THE WRONG AMOUNT EVERY TIME, hoping you just dont notice!) so I had to go up to the office to fix it because THEY DO NOT ANSWER THE PHONE. EVER. DOESNT MATTER IF ITS OFFICE HOURS (which is 3 days out of the week for 4 hours. what a joke!) While I was up there waiting I WATCHED them do the SAME FREAKING THING to an ELDERLY COUPLE!! SHE WAS CRYING!!!! saying "BUT I HAVE TO MOVE THIS WEEK!!! YOU PROMISED YOU WOULD HAVE AN APARTMENT READY! I GAVE YOU ALL OF MY MONEY AND NOW WE HAVE NOWHERE TO MOVE!!!" IT BROKE MY HEART!!!!!!!!!!! And the smug blondie at the table was just rude and unconcerned! AND SADLY!! IVE SEEN IT HAPPEN 3 OTHER TIMES SINCE I"VE LIVED HERE!!! And thats only the 3 times I've seen while in the office! PLEASE!!! PLEASE!!! PLEASE!!! Dont waste your money or time!!! Theres so much more!! The trash piles up by the dump constantly, its disgusting and attracts racoons and roaches!! EVERYONE in the building is either a creep, drug dealer, or sex offender living here illegally. The front gate never works, so your paying for a gated community without the gates... SOMETIMES, they will work and close at 10, and guess what, the KEY CARD they give you doesnt work!! One night, it randomly was closed. I was coming back from work at about midnight and everyone in the complex had to park their cars in the front by the office! SERIOUSLY, there were people just parked on the grass, because NO ONE could get into the gate. No ones key card worked. AND INSTEAD OF FIXING THE KEY CARDS, they just stopped using the gate. AND THEN SENT A LETTER TO EVERYONES DOOR, SAYING THEY WILL TOW YOUR VEHICLE IF YOU DO THAT AGAIN... IM SORRY???? SO IM JUST NOT SUPPOSED TO GO HOME THAT NIGHT BECAUSE THEY PULL SOME IDIOTIC ATTEMPT?? This isnt a nasty review written by someone who is just angry because they dont agree with the way they run their company. I seriously get sick thinking about how many people they've stolen money from, and watching that elderly couple cry like that did something to my heart that day, because I really didnt think people could be that cold. And being that I've seen it consistantly through my time here, I dont want anyone who was in my position (or the elderly couple or the single dads position) to ever have to go through that. If you have any other questions, or are seriously considering moving into this place, feel free to email me. I will literally take pictures and videos to show you, if it means I can help get the word out about the horrid company CONCORD MANAGEMENT. Good luck in your searches. alizo72813@ gmail. com

    Review 13 out of 42

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    Hunters Creek Apartments

    March 2024

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