Review History for anonymous

Tuscany Lakes


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anonymous

Resident 2017

9/9/2017

DO NOT MOVE HERE!!! If I could have given zero stars it would have been better! Management is horrible and maintenance is even worse at first it was the air conditioning it would never reach the desired temperature 75 it would always linger at 80-81. They came several times and said it was working fine. Meanwhile my electric bill is Sky High because my AC on auto setting is constantly running because it never reaches the desired temperature. The area around the air conditioning vents are stained drown from leaks yet they say it's fine. My cabinet door fell off they didn't even replace it with a new one. According to the maintenance guy they no longer make the same color cabinets because they're so old that they would have to replace the entire kitchen just for one door they just put some glue and screws and called it a day. And the worst of it all when I was shown the apartment they showed me were the metal Window storm shutters were and told by management they would be put on by maintenance in the event of a hurricane. Now today we are in threat of hurricane Irma, I question the office as to when the shutters would be put on? Come to find out they DON'T put the shutters on I have to put them on myself. Having no choice I said fine where are the screws? I was told by management they should be attached to the metal shutters in a bag. The day I went to put the shutters on there are no screws in sight. I went to five different Walmarts in five different cities all the screws SOLD OUT! I told maintenance about the problem they said there's nothing they can do. A neighbor gave us some extra screws they had when attempting to put the metal shutters on the brackets they were all loose and the screws wouldn't screw in. So not only has management refused to help during what is being reported as a catastrophic hurricane they have put me and my family in danger and only me everyone that lives at Tuscany Lakes THEY HAVE REFUSED TO HELP US ALL... In fact... as a maintenance man drove by and his little golf cart and was told we were having trouble screwing the metal into the damage brackets he said "do the best that you can do" and drove away. I can't wait for my Lease to be up!! I will not be renewing my lease and I will NEVER refer anyone to live at Tuscany lakes in Ellenton Florida!!! OH! and if you have kids there's a pedophile at Tuscany Lakes that management says they can't do nothing about.

    Review 6 out of 57

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    Tuscany Lakes

    March 2024

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