Number of reviews in the past 365 days | 11 |
Percentage of reviews responded to | 54.55% |
Average time to respond to reviews | 35.55 days |
Contact Property
Emera Port Royale
3333 North Port Royale Drive
Fort Lauderdale, FL 33308
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 11 |
Percentage of reviews responded to | 54.55% |
Average time to respond to reviews | 35.55 days |
Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I would really like to speak with you more regarding this matter. Please reach out to us at (754) 242-9600. We look forward to hearing from you. Warmest Regards, Tika Scott General Manager
Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I would really like to speak with you more regarding this matter. Please reach out to us at (754) 242-9600. We look forward to hearing from you. Warmest Regards, Tika Scott General Manager
Anonymous, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (754) 242-9600 when you can so we can address this situation directly. Thank you and have a great day. Warmest Regards, Tika Scott General Manager
Bernard_l 845179, reviews like this give us motivation and help us ensure we provide high-quality care. Bernard_l 845179, thanks for taking the time to leave a review. Warmest Regards, Tika Scott General Manager
Dear Anonymous: We appreciate you taking the time to provide your valuable feedback. Resident comments are very important to us; they are an opportunity to ensure a better community for everyone at Modera Port Royale. We would love to set up an appointment by phone with you to discuss your feedback. Please feel free to contact me directly at 754.242.9600 and we will schedule a time that best works for you. Alina Cappellazo, Community Manager
We appreciate you taking the time to provide your feedback. We share your concern regarding the situation you mentioned, and we are always looking for ways our community can improve. I would love to set up an appointment to speak with you, explain what measures we currently take in situations such as the one you've described, and explore possible alternate solutions. Thank you, and I look forward to speaking with you soon. Alina C., Community Manager
We appreciate you taking the time to provide your feedback. Here at Modera Port Royale, we strive to provide an excellent level of service and living experience, and it sounds like we missed the mark. We apologize for this and would like the opportunity to speak with you to ensure this doesn't happen again. Should you wish to discuss your experience further, we encourage you to reach out to us at 754.262.9600, and we will set up a time that works best for you. Alina C., Community Manager
Dear Anonymous: We appreciate you taking the time to provide your valuable feedback. Resident comments are very important to us; they are an opportunity to ensure a better community for everyone at Modera Port Royale. We would love to set up an appointment with you to discuss your feedback. Please feel free to contact me directly at 754.242.9600 and we will schedule a time that best works for you. John T. Community Manager
We appreciate you taking the time to provide valuable feedback. I am glad you're enjoying the community and I would like to discuss some areas of improvement opportunity with you. Please call me at 754.242.9600 or email me at [email protected] I look forward to speaking with you. John T. Community Manager
Hello, We appreciate you taking the time to provide your feedback. We share your concern regarding the situations you mentioned, and we are always looking for ways our community can improve. I would love to set up an appointment to speak with you, explain what measures we currently take in situations such as the one you've described, and explore possible alternate solutions. Thank you, and I look forward to speaking with you soon. John Thompson - Community Manager
Thank you for your wonderful comments. I will share with our team. We are so happy to have Rosa here at Modera Port Royale and we are glad she was able to assist you. We look forward to your continued residency. John Thompson - Community Manager
Thank you for taking the time to leave us such a wonderful review. Here at Modera Port Royale, we strive to provide exceptional service to our residents and we are so happy to hear that Rosa delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us at 754.242.9600 or stop by the office. Thank you again! Best, Sharon Fothergill, Community Manager
Good afternoon, Thank you for your your feedback.When making policies we strive to cater for all residents. We apologize if guest parking policies do not meet your expectations but we aim to make sure all of the residents have and guests sufficient parking at the community. Should you wish to discuss your experience further, we encourage you to reach out us at 754.242.9600, and we will set up a time that works best for you. Sharon Fothergill Community Manager
Good afternoon, Thank you for taking the time to share your experience with us. We are happy to hear that you are enjoying your new home at Modera Port Royale and glad that you had such a great leasing experience with Rosa. We will continue to work towards an enjoyable place that people can call home. To discuss further please feel free to reach out to us at 754.242.9600 or at a time that works best for you. Best, Sharon Fothergill Community Manager
Thank you for your wonderful comments. I will be sure to share them with our team. We are so happy to have Katja here at Modera Port Royale and we are so glad we were able to assist you and keep you smiling. We look forward to your continued residency. Sharon Fothergill Community Manager
Thank you for taking the time to leave us such a wonderful review. Here at Modera Port Royale, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with Rosa and the rest of the team. If you ever need anything, please do not hesitate to reach out to us at 743.242.9600 or stop by the office. Thank you again! Sharon Fothergill Community Manager
Thank you for your wonderful comments. I will be sure to share them with our team. We are so happy to have Katja here at Modera Port Royale. We are glad we were able to assist you with your move. We look forward to your continued residency. Best Sharon R Community Manager
Thank you for your wonderful comments. I will share with our team. We are so happy to have Corey here at Modera Port Royale. We are glad we were able to assist you . We look forward to your continued residency. Best Sharon R. Community Manager
Good afternoon, Thank you for taking the time to share your positive experience at Modera Por Royale. We are so happy that you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 754.242.9600 or stop by the office. Thank you again! Best Sharon R
Thank you for your wonderful comments. I will share them with the team. We are so happy to have Katja here at Modera Port Royale and we are glad we were able to assist you in with your move-in experience. We look forward to your continued residency and hope to see you at our next resident event! Sharon F. Community Manager
Good afternoon Ayshib, We appreciate you taking the time to provide your valuable feedback. We did try to communicate the parking changes over several community-wide emails as well as by posting notices in all mail rooms. We had to enforce parking regulations due to unauthorized guests parking in the garages for extended periods of time. Please contact me directly at 754.242.9600 so we can set up a time that works best for you to discuss some possible resolutions. Sharon F. Senior Community Manager
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Studio-S02
$1,700 - $3,718
472
1 Units
Studio-S01
$1,815 - $3,444
510
2 Units
Studio-S03
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1 Bed/1 Bath Den-A12D
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1 Bed/1 Bath-A04
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1 Bed/1 Bath-A11
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1 Bed/1 Bath-A15
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808
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1 Bed/1 Bath Den-A08D
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891
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1 Bed/1 Bath Den-A09
$1,585 - $2,933
601
4 Units
1 Bed/1 Bath-A16
$1,591 - $2,641
579
1 Units
1 Bed/1 Bath-A08
$1,740 - $2,818
579 - 670
2 Units
1 Bed/1 Bath-A02
$1,805 - $3,344
733
2 Units
1 Bed/1 Bath-A01
$1,810 - $3,789
746 - 769
6 Units
1 Bed/1 Bath-A05
$1,880 - $3,038
630
2 Units
1 Bed/1 Bath-A10
$1,880 - $3,164
727
5 Units
1 Bed/1 Bath-A07
$1,961 - $3,166
629
1 Units
1 Bed/1 Bath-A12
$1,963 - $3,262
711 - 714
2 Units
1 Bed/1 Bath-A03
$2,019 - $3,587
834 - 869
4 Units
1 Bed/1 Bath Den-A06D
$2,031 - $3,272
760
1 Units
1 Bed/1 Bath-A13
$2,389 - $3,826
773
2 Units
1 Bed/1 Bath-A14
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2 Bed/2 Bath-B14
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960
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2 Bed/2 Bath-B12
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1,130
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2 Bed/2 Bath-B01
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1,130
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2 Bed/2 Bath-B07
N/A
1,186
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2 Bed/2 Bath Den-B08D
N/A
1,841
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2 Bed/2 Bath Den-B03D
$2,034 - $3,731
897 - 903
2 Units
2 Bed/2 Bath-B06
$2,331 - $4,303
953 - 1,011
5 Units
2 Bed/2 Bath-B09
$2,356 - $3,949
975
1 Units
2 Bed/2 Bath-B04
$2,482 - $4,629
981 - 1,034
2 Units
2 Bed/2 Bath-B10
$2,531 - $4,761
1,038 - 1,039
4 Units
2 Bed/2 Bath-B03
$2,595 - $4,333
1,007
2 Units
2 Bed/2 Bath-B05
$2,657 - $4,433
1,119
1 Units
2 Bed/2 Bath-B02
$2,767 - $4,615
987
1 Units
2 Bed/2 Bath-B11
$3,510 - $5,707
1,253
1 Units
2 Bed/2 Bath-B13
$2,560 - $4,896
1,196 - 1,205
2 Units
3 Bed/2 Bath-C03
$2,657 - $4,696
1,243
1 Units
3 Bed/2 Bath-C02
$4,082 - $7,125
1,429
1 Units
3 Bed/2 Bath-C01
Enrich yourself in a leisurely lifestyle in your new community with an outstanding amenity line-up that includes a two-story fitness center, hotel-inspired beach-entry pool, and a dynamic clubhouse with media room, social zones and boat viewing room. Whether you choose to embrace an active adventure with our water sports, or enjoy the day relaxing by the tiki bar, the choice is all yours.
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Contact Property
Emera Port Royale
3333 North Port Royale Drive
Fort Lauderdale, FL 33308