Hello and thank you for reaching out. We encourage reviews both good and bad as it shows us what we are doing right and where we can improve. We're sorry to hear that you are experiencing trouble with the washers and dryers in the building along with your toilet. The washer and dryers are maintained by WASH. We are working with them diligently in keeping all washer and dryers in working order. We encourage you to call our office with any washer or dryer issues or you can contact WASH directly. By us working together, we should see an improvement in no time. As for your toilet, we would love for you to contact the office with your apartment number so we may get this issue fixed. All waste should go down on the first flush and we can see how that can become frustrating. Let us help you so you can live in the most comfortable environment possible. Please contact the leasing office at your earliest convenience. We look forward to helping you!