Review History for Chrissybabyy

Greentree Apartments


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Chrissybabyy

Resident ā€¢ 2019

11/18/2019

This complex! I will first start by being honest and state my apartment has not roaches or bugs but that's about the only positive thing that I can say at this point. I can't even write everything here but let's start at this property is poorly managed has nice potential but management is the absolute worse. The tenants here do not respect other residents or rules. For 1 it's pet friendly which is okay but the residents walk the dogs and do not pick up the poop, and worse part is they bring the dogs to the back where they don't reside and let them use the bathroom. 2nd the trash is the worse not only are the garbage cans always over filled with furniture as well as trash but the residents will not bring the valet trash cans inside, every Friday you see trash outside in the hallways and will sit there until the trash pick up which is Sunday night. Recently I went to my mailbox on Saturday night and it smelled like a sewer. All of these things would be addressed if management patrolled the buildings! 3rd I had an incident where after months of the same disrespect from my neighbor of every day when I come home from work or leaving out she is standing in-front of my door smoking a cigarette with no regard for me. Finally I asked her very nicely can you please not smoke your cigarettes in front on my door to receive the response "shut the f**** up and go in the house I been living over here for 6 years and that she works for BSO I had it, we both exchanged words, but why should I have to ask a grown adult to please not smoke in front of my door. My space should automatically be respected as I respect hers. Well that played against me mainly because I expressed to another employee in the office how difficult the Manager of this property is to speak with, she is very rude, not a people person or have compassion for her job, it's just a job to her. If some of these things were addressed instead of blaming someone who complains the turnover rate wouldn't be so high. I have called several other complexes and they all have over 4 month waiting list, not here so rather than her taking feedback to keep clean tenants she rather a complex full of uhaul trucks every month. She does not even speak when you walk in unless you are interested in renting. I asked her maybe a week or so after I moved in can I have my stove replaced, the burners hardly work and the paint (which I never saw in my life done for a stove to be painted over) is peeling it was a flat out no, it looks horrible. But the reason you can't give new tenants nice appliances because you keep having move ins and outs. I have 3 referrals residing over here and not one has made a complaint to the office all three are just waiting on the leases to be up. This is a nice hang out spot if you ask me, couldn't even have my daughters scholarship program do a home visit here because I never know if the hallway will smell like weed. And I feel that I have been discriminated against but have been advised not to discuss at this time. Hopefully will come back to update you guys with pics of the trash in the hallways and my painted stove. For the price not worth it, it's the ------ in a Farley nice area.
    Manager

    11/19/2019

    Greentree Apartments
    Dear Christiana, We always appreciate reviews and suggestions to make our community a great place to call home. The entire Team cares about you and all our residents and we want you to know you are being heard. It is our commitment to provide fast, friendly service and comfortable apartment homes and we are sorry you have an unfavorable impression. I will reach out to you as quickly as possible so we can discuss and resolve any issues in your home. Kind regards and I hope to speak with you soon. Jennifer Regional Manager

    Review 4 out of 53

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    Greentree Apartments

    March 2024

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