Number of reviews in the past 365 days | 15 |
Percentage of reviews responded to | 73.33% |
Average time to respond to reviews | 29.87 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 15 |
Percentage of reviews responded to | 73.33% |
Average time to respond to reviews | 29.87 days |
Good morning, We are sorry about your unpleasant experience. Please know the office is always available to take your call and it is our duty to work with you to resolve any issues you may have. If you would like to speak more in detail, please contact us at 954-462-3535. Have a wonderful day. Sincerely, Solmar on Sixth Team
Hello, Thank you for your feedback and the comments will help us get better. Have a great day! Sincerely, Solmar on Sixth Team
Good Afternoon, The entire staff here at Solmar on Sixth would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed! Warmest Regards, Solmar on Sixth Team
Good Afternoon, Thank you for your review of our community. We love our pets here at Solmar on Sixth, but not necessarily what they leave behind. We rely on residents to pick up after their pets, but unfortunately that doesn't always happen. We will watch the problem and act accordingly. Warmest Regards, Solmar on Sixth Team
Good Afternoon, We are so happy YOU chose to live with us! We are honored to serve our residents. Thank you again for your comments, as well as your continued residency. Sincerely, Solmar on Sixth Team
Good Afternoon, Thank you for your review of our community. We love our pets here at Solmar on Sixth =, but not necessarily what they leave behind. We rely on residents to pick up after their pets, but unfortunately that doesn't always happen. We will have maintenance watch the problem and act accordingly. If you have further concerns please contact us at 954-462-3535 or [email protected] Thank you for alerting us to this issue. Warmest Regards, Solmar on Sixth Team
Hello, Thank you for your comments-they only will help us get better! We appreciate your feedback and I hope we are able to meet and turn your experience into a positive one. Please contact the office at 954-462-3535 to discuss this issue. Sincerely, Solmar on Sixth Team
Hello, Thank you for sharing your concern and sorry about your unpleasant experience. We take your evaluation seriously and we would welcome the chance to speak to you about how we can improve your experience. Sincerely, Solmar on Sixth Team
Hello, The entire staff here at Solmar on Sixth would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed! Sincerely, Solmar on Sixth Team
Hello, Thank you for your comments-they only will help us get better! Please, feel free to reach out to us if you need anything. Have a wonderful day. Warmest Regards, Solmar on Sixth Team
Hi, we are very happy to have provided you with such a positive experience! We plan to keep you that way. Thank you for taking the time to let others know. Best, So6
Bernice, Thank YOU for your kind review; we are happy to pass along your comments to the team and Jim! You made our day! Happy New Year! The So6 team!
Thank you so much for the 4 stars! We are so happy to read such a great review about Solmar on Sixth! With this information, we will continue to do better! Again, we thank you for taking the time! So6
Thank you again for taking the time to let us know how we did. You made our day! Our Best,
Hi Erika_s902, thank you so much for your positive comments about Solmar on Sixth! Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out! Enjoy,
Hello! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. All our Best, Solmar on Sixth Team
Marketa, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Hi Skip Hill, thank you for taking the time to leave a review for us at Solmar on Sixth. We're happy we could meet your expectations! Reviews like this give us motivation and help us ensure we provide high-quality care. All our Best,
Dear Bfjnlms, We are sorry to hear about your experience. Unfortunately we are waiting for information from the Fort Lauderdale Police Department for further review of your claim. We understand that this is not an easy process and feel that we are following the policy as best we can. We make reasonable attempts to keep the community as limited access as possible. Once again we appreciate your patience in this matter. Please feel free to reach out with any further information related to your claim. Thank you,
Hello! I am so sorry to hear of this! I am the new manager here, and it looks like we haven't responded to your request. I apologize, please know going forward our residents are a huge priority. Please feel free to call my office if you still have not received.
Hello! I am sorry to hear of this. I am the new manager here, and it looks like we haven't responded to your request. I apologize, please know going forward our residents are a huge priority. Please feel free to call my office to address your concerns.
N/A
691
N/A
Avant
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805
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Albion
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809
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Alton w/Office
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809
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Aqua w/ Office
N/A
887
N/A
Astor w/ Office
N/A
934
N/A
Beacon W/ Den
N/A
993
N/A
Colony
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1,100
N/A
Clevelander
N/A
1,151
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Catalina
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1,208
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Chelsea
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1,518
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Savoy
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1,520
N/A
Starlite
N/A
1,538
N/A
Shelbourne
N/A
2,110
N/A
Soliel
N/A
1,451
N/A
Mercury
N/A
1,501
N/A
Majestic
We are temporarily ceasing in-person tours with prospective residents. Virtual tours are available. Call us today for more information! Welcome home to Solmar on Sixth!
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