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Sienna at Vista Lake


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anonymous

Resident 2000 - 2002

4/26/2002

The grounds are kept nice around the offices and pools. The pool and hot tub are usually dirty. Everywhere else is mostly neglected. Trees are not trimmed near back apartments, allowing rats to infest the buildings. When the staff was told there were rats, it took a week for them to get it taken care of. Dead rats were smelled in a closet wall. They said it was not dead animals, it was chemicals in an air mattress that caused the stink. The health inspector came, found several other reasons to fine them. The next day they opened the wall to find 2 dead rats there. They did apologize but, the attitude the day before was rude. The roof leaked from an upper deck into a light fixture in my sons room. It took a month before they fixed it. The water stained the bedroom ceiling and livingroom walls. This was never repaired. When things break they try to fix it, not replace it. They replaced a washer in a bathroom faucet, instead of replacing the whole fixture, this caused a massive leak that flooded through the floor to the floor below. That has happened in several apartments. The office staff are rude. They treat you like you are bothering them anytime you have a problem to report. There are 2 fountains sitting upside down on the side of the lake. They have been that way for 2 years. The kids climb on them. The managment doesn´t seem to mind risking their injuries. There is not enough parking space. A bathtub was cracked, they used a filler, instead of a new tub. Well, it of course leaked through 2 apartments. It seems the only thing they are on top of is getting the rent.

    Review 139 out of 141

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