Number of reviews in the past 365 days | 15 |
Percentage of reviews responded to | 80% |
Average time to respond to reviews | 41.47 days |
Contact Property
The Beach House
1300 Shetter Avenue
Jacksonville Beach, FL 32250
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 15 |
Percentage of reviews responded to | 80% |
Average time to respond to reviews | 41.47 days |
Thank you so much for your thoughtful review! We are happy to hear that you are having a positive experience while living at our community and that our staff has helped to make you feel more comfortable in your home. We appreciate your comments as we continue to make The Beach House a place where everyone is proud to call home! -Ashleigh, Bell Reputation Team Support Details
Hello, Thank you so much for your kind words! We love to hear how we are doing. Thank you for making Beach House your home. Jennifer Hyde-Community Manager
Hello, Thank you for your feedback. I would love to meet you and talk about your concerns. Please give me a call. 904-247-0122 Jennifer Hyde- Community Manager
Thank you for leaving your feedback for The Beach House. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. Please don't hesitate to reach out if there is anything else we can help you with! Jennifer Hyde-Community Manager – The Beach House Team
Thank you for leaving your feedback for The Beach House. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. Please don't hesitate to reach out if there is anything else we can help you with! – The Beach House Team
Hi there thank you so much for your 5 star review. We are so happy you love The Beach House! Jennifer Hyde-Community Manager
Hello, thank you for your feedback we are glad to hear that you are enjoying The Beach House. We hope as things improve through the pandemic things will gravitate back to normal. Please call the office if you have any specific questions. Jennifer Hyde-Community Manager
Thank you so much Deborah, we all truly are very thankful for your kind words and positive feedback. We are very happy that you love The Beach House as your home! Jennifer Hyde-Community Manager
Hello, Thank you for bringing this to our attention we always strive to make it the best possible experience for our residents. I am glad we spoke in person and were able to resolve your concern, please reach out if you need anything. Jennifer Hyde- Community Manager
Hello Dave, Thank you for taking the time to leave us your feedback. I can understand how you feel and as we talked about the hallways we have another employee starting soon that will allow more than just one person to keep The Beach House sparkling. The fitness center is cleaned 3 times a day during this time of the pandemic. Thank you for your feedback and we are sure you will see a difference in the halls very soon. Let us know how we can help you. Jennifer Hyde -Community Manager
Hello, Thank you for your feedback on the dog park we are in process of working out some details for the dog park. Please feel free to call us with any questions. -Jennifer Hyde Community Manager
Hello! Thank you so much for taking the time to let us know how much you love the community! Please let us know if we can help with anything! Enjoy the Beach House Life! -Jennifer Hyde Community Manager
Thank you very much for your feedback. We are very glad you love The Beach House as home! Jennifer Hyde-Community Manager
Hello, Thank you so much for taking the time to leave us such great feedback! We are very happy to hear how much you love The Beach House. Please do not hesitate to reach out if you have any questions. -Jennifer Hyde Community Manager
Hello, Thank you for taking the time to give us this valuable feedback. We have an action plan in place already to address your concerns. Pressure washing has been in action, new mulch is being installed this month, breezeways are the next action item to be cleaned. I am the new Community Manager and have a great plan for Beach House please stop in to chat I would love to meet you. Jennifer Hyde -Community Manager
Thank you so much for your 5 star review! We greatly appreciate any feedback we receive from our residents about their experiences here at The Beach House. We always strive to make this a wonderful community to live at. Have a Happy New Year! - Assistant Community Manager
Thank you for your positive review of The Beach House! We are thrilled to hear that you are enjoying your stay at our property. We strive to create communities our residents are proud to call home so we love to hear from residents like you :) - Haley Assistant Manager
Thank you taking the time to leave a review for The Beach House! Our goal is to provide a place where everyone is proud to call home so we are happy to hear you are enjoying your stay with us. If there is anything else we can do to make your stay with us better please don't hesitate to reach out! - Haley, Assistant Community Manager
Thank you for your 5-star review! We are so happy to hear that you are enjoying your living experience with us. We look forward to continuing to make The Beach House a place where you are proud to call home! - Haley
Hi there, thank you for your feedback. We understand you have spoken with the Community Manager and everything has been sorted out. Please let her know if there is anything else you need in the future! - Lindsay, Bell Customer Service
Thank you so much for your 5 star review! We just hired a new landscaping company a few months ago, so we are very happy to hear the up keep of our grounds is noticed. Haley - Assistant Manager
Wow what a great review! Thank you and we are so happy to hear how much you enjoy living here at The Beach House. Please if there is anything else we can do, or you have any ideas on how we can make your experience better don't hesitate to lets us know. Haley- Assistant Manager
Thank you for your great review and all the awesome comments about the Jacksonville Beach life style and location. Our office staff and maintenance team really strive everyday to make sure our residents are happy and satisfied so the recognition means a lot. If we can do anything more to better your experience please let us know. Haley - Assistant Community Manager.
We are so happy to hear you enjoy living at The Beach house. Thank you for all the great feed back and we will continue to enforce as much as we can the leash laws and the responsibility that comes with having a pet. Haley -Assistant Community Manager
Thank you for your positive review! We are so happy to hear that you decided to make The Beach House your new home. Please to stop by our office if there is anything else we can do to make your stay with us even better! -Lauren, Bell Customer Service
N/A
855
N/A
Vilano
N/A
900
N/A
Vilano with Sunroom
N/A
978
N/A
Siesta
N/A
1,025
N/A
Ponte Vedra
N/A
1,029
N/A
Neptune
N/A
1,054
N/A
Ponte Vedra with Sunroom
$1,505 - $1,753
939
1 Units
Atlantic
$1,554 - $1,869
984
1 Units
Atlantic with Sunroom
$1,709 - $2,084
985
1 Units
Atlantic with Sunroom
N/A
1,239
N/A
Fernandina
N/A
1,250
N/A
Summer
N/A
1,260
N/A
Summer
N/A
1,285
N/A
Rosemary
N/A
1,290
N/A
Rosemary
N/A
1,300
N/A
Siesta II
$1,730 - $2,127
1,281
1 Units
Rosemary
$1,863 - $2,267
1,375
1 Units
Crescent
$1,879 - $2,318
1,421
1 Units
Crescent with Sunroom
$2,038 - $2,309
1,291
1 Units
Summer with Sunroom
N/A
1,547
N/A
Amelia with Sunroom
$2,330 - $3,013
1,527
1 Units
Amelia
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Contact Property
The Beach House
1300 Shetter Avenue
Jacksonville Beach, FL 32250