Review History for anonymous

Arelia James Island Luxury Apartments


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anonymous

Resident 2019

6/14/2019

I was black mailed into removing my review prior to my lease ending, but now that it has ended I will write again. These are not luxury apartments, and you are only treated well before signing your lease afterwards, no. I had a problem where my next door neighbor was knocking on my door for 2-3 hours straight while drunk and all the lights was out in the community and I had to call the police. The whole building also had a problem from a 1st floor neighbor allowing their dogs to poop all over the patio pounds and pounds and had the whole building stink, mind you the 2 years I lived here I only witnessed the stairs being cleaned once and the building being pressure washed once AFTER I made a complaint and posted a review about the buildings being dirty... Maybe once every few months they would have some dude clean up the spider webs that was all over your front door constantly... But Kayla threatened to put a lease violation on my record if I didn't remove the review.... The walls are paper thin I heard everytime my neighbors flushed the toilet and everytime they took showers. Well since i've moved out, I just got my email about the money I will be getting back of my DEPOSIT.... Turns out I owe??? I have no kids it was just only ME in my apartment... Why am I being charged $200 for walls that wasn't dirty? Why am I being charged $250 For leaving a few boxes? (My mistake but $250????) Why am I being charged $140 for tv mounting holes? I asked someone in the leasing office if I should cover them myself and was told the holes would only be about $5 each lol... Only reason I left them. They are also charging me $250 for microwave damage? Um the microwave was working perfectly fine before I left.... $70 for carpet clean when there was only one room in the entire apartment that had carpet and it wasn't dirty at all. Oh!!! And all of a sudden I have a $79.28 water bill when prior to moving out only twice in 2 years my water bill was over $25. Once when they pressure washed the buildings... Seems like that fell on the residents pockets.... I told them I would be fighting this and if need to be I will hire a lawyer. Let me add there was zero communication pertaining to my move out. ZERO. I went to the office to get the hole pricing myself and that was it. I got my freaking move out questionnaire the same day of my move out, although I paid for one extra day. Unbelievable. You have been warned.
    Manager

    6/27/2019

    Arelia James Island Luxury Apartments
    Thank you for taking the time to provide this feedback. We work hard to ensure that all residents are provided with exceptional customer service and educated on community policies and procedures. We would love the opportunity to address your concerns. Please reach out to the leasing office at 904-641-0550, at your convenience.

    Review 27 out of 118

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    Arelia James Island Luxury Apartments

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