Number of reviews in the past 365 days | 4 |
Percentage of reviews responded to | 75% |
Average time to respond to reviews | 22.75 days |
Contact Property
ARIUM Deerwood
9803 Creekfront Road
Jacksonville, FL 32256
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 4 |
Percentage of reviews responded to | 75% |
Average time to respond to reviews | 22.75 days |
We're sorry to hear about your previous experience with our staff. If you will, please reach out to us at [email protected] we may work to resolve this with you as soon as possible.
We're sorry to hear that your stay in our community has not been up to par. We want to assure you that we offer both a 48-hour maintenance response guarantee as well as weekly pest control services, so we're disappointed to hear of your ongoing issues. If you will, please reach out to us at [email protected] so we may work to resolve these issues and better meet your needs as a resident moving forward. We look forward to hearing from you.
We're sorry to hear that your stay has not been up to par. We want to assure you that we offer both weekly pest control services as well as a 48-hour maintenance response guarantee in our community, so please don't hesitate to reach out to us if your issues persist.
We're happy to hear our maintenance team has been able to assist you with any repairs you've needed! We're grateful you moved to our community too; if there's anything we can do to make your experience any better, don't hesitate to let us know!
We're sorry to hear your stay wit his has fallen short of standards. Please reach out to us at [email protected] at your earliest convenience so we may get more details regarding your review and work to improve your experience moving forward.
We're so pleased to know you're enjoying your stay! We strive to keep our community clean and provide excellent service, so we're happy to read this review. Thank you for your kind words!
Thanks for taking the time to leave us some feedback! We offer a 48-hour maintenance response guarantee in our community, so we're sorry to hear you have not experienced this level of service. We're happy to hear you're enjoying your stay, however. If there's anything we can do to take your experience from good to great, please don't hesitate to let us know!
On behalf of ARIUM Deerwood, we'd like to apologize for your frustrating stay so far. We offer a 48-hour maintenance response guarantee in our community, so we want to assure you this experience is not reflective of the standards we strive to uphold. Please reach out to us at [email protected] at your earliest convenience so that we may work to turn your experience around. We look forward to hearing from you.
We're happy to hear you had such a positive experience with our team! It's great to hear that you have enjoyed your time at ARIUM Deerwood.
We're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at ARIUM Deerwood! Please let us know if there is anything else we can do for you; we are more than happy to help!
We're so happy to know that you've enjoyed your stay at ARIUM Deerwood so far! We offer a 48-hour maintenance response at ARIUM Deerwood, so we're sorry to hear your request has not yet been replied to. Let us make this right; please reach out to us [email protected] so we may fix any issues you are experiencing with your home. We look forward to hearing from you.
Your comments are much appreciated! This feedback will help us continually improve our standards and performance here at ARIUM Deerwood. We would appreciate the opportunity to work with you to improve your stay. Leave us a note at [email protected] and we can work on better meeting your needs as a resident.
We'd like to personally apologize that you haven't enjoyed your stay with us. We offer a 48-hour maintenance response guarantee in our community, so we'd like to get more details from you about your experience. We also offer weekly pest control services, so we're disappointed to hear your pest issues have yet to be resolved. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. ARIUM Deerwood (904) 297-0910
The team here at ARIUM Deerwood sincerely appreciates you sharing your five-star review of our community! Resident satisfaction is what we aim for, so we love to read that our convenient location, well-maintained grounds, and clean facilities have made your stay here worthy of five stars. Thank you, and please let us know should you ever need anything from us.
We're so glad to hear we're the best! We're thrilled to know you're enjoying your stay. If you need anything from us, don't hesitate to let us know!
Thank you so much for your kind words about our community! We're glad you've enjoyed your stay, and we hope you have a great day!
We're happy to hear you're enjoying the community but disappointed to hear of the issues you have encountered. We offer weekly pest control services in our community, so please don't hesitate to reach out to us if you are experiencing any pest issues. We also offer a 48-hour maintenance response guarantee, so please don't hesitate to let us know if you have not experienced this level of service. We'd like to turn your experience around; please reach out to us at [email protected] so we may work to improve your experience. We look forward to hearing from you!
On behalf of ARIUM Deerwood, we'd like to apologize for your frustrating stay so far. We strive to provide excellent service, so we're disappointed to hear of the issues you've experienced with your new home. May we help you fix this? If you'd like to reach out at [email protected], we can get a more detailed account of this experience and have someone get in touch with you to work through these problems as soon as possible.
Thank you for bringing these issues to our attention. While it's great to see that you have maintained positive relationships with your neighbors, we understand that excessive noise is a source of frustration for you. While noise is a common occurrence in any community like ours, we ask that you alert the office if you feel your neighbors are violating community policies, as we want all of our residents to feel comfortable in our community. We appreciate your feedback regarding our trash valet service, and we sincerely apologize for any inconvenience. Please call or see us in the office to further discuss this issue. Thank you, and we hope to hear from you soon.
Whitney, let us apologize that your time at ARIUM Deerwood hasn't been up to standards. We'd love to get more details from you in order to provide a better experience for both you and future residents. Feel free to reach out to us at [email protected] and help us get a more detailed understanding of these issues.
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Thanks so much for rating ARIUM Deerwood five stars! We're so pleased to see that you are satisfied here overall, especially since resident satisfaction is our goal. However, we understand that our rates are a source of concern for you. We certainly sympathize with your frustration, however, we would like to express that our rates are accurately based on the current market in our area. If you have any questions about this, please don't hesitate to call our office. Thanks again for the five stars, and please get in touch should you ever need anything from our staff!
Wow, we're so thrilled you're enjoying your time here! Our ultimate goal is for you to feel at home. We will be sure to pass along your kind words to our team! Please let us know if you need anything else--we're here to help!
We're thrilled to hear you enjoy our community's social events! To hear that you are enjoying your time at ARIUM Deerwood is so satisfying for us.
N/A
738
N/A
A1
N/A
796
5 Units
A2
N/A
808
2 Units
A3
N/A
858
N/A
A4
N/A
895
3 Units
B1
N/A
1,034
1 Units
B2
N/A
1,081
3 Units
B3
N/A
1,086
3 Units
B4
N/A
1,093
3 Units
B5
N/A
1,117
2 Units
B6
N/A
1,143
1 Units
B7 Town Home
N/A
1,196
2 Units
B8
N/A
1,430
N/A
B9 Town Home
N/A
1,358
5 Units
C1 Town Home
N/A
1,481
N/A
C2 Town Home
Welcome to ARIUM DeerwoodYou'll discover a world of ease waiting for you in our deluxe residential community in Jacksonville, FL. Enjoy all the comforts you've come to expect in a quality residence, along with a host of options meant to enhance your lifestyle and bring a whole new meaning to luxury apartment living. In 2018, Apartment Ratings recognized our community as a top rated property, and we're proud of that distinction.Our one, two, and three-bedroom apartments and townhomes feature lake views, wood-style flooring, spacious sunrooms/screened patios, renovated kitchens with granite countertops, modern fixtures, and wet bars in select units. Enjoy community amenities like our five community pools, including an infinity pool with luxury sundeck, a state-of-the-art fitness center, three-acre amenity park with a playground, dog park, and outdoor grill areas.ARIUM Deerwood is situated just minutes away from all the best Jacksonville has to offer. Enjoy year-round beaches, downtown cultural perks, dining and shopping at St. Johns Town Center Mall.
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Contact Property
ARIUM Deerwood
9803 Creekfront Road
Jacksonville, FL 32256