Ratings & Prices for ARIUM Deerwood, Jacksonville, FL

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.3
Safety	3
Office Staff	2.3
Maintenance	3
Neighborhood	4.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	4

Manager's Review Engagement

Percentage of reviews responded to	75%

Manager's Review Reply Time

Average time to respond to reviews	22.75 days

Ratings & Reviews (462 Reviews)

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Resident • 2021

02/12/2021

I had an issue with a payment. Andre (property manager) did everything in his power to help me get this resolved. Maintenance came and discovered that I needed a new ice maker I had it within 3 days of the request! I would definitely recommend this… See More

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colonelsimon • Resident • 2014 - 2020

10/22/2020

The staff is all but useless if you need help. Tried for two days to make and online rent payment and could not. Email for online help and got no response. Went to the office and they saw the trouble and had me go into my… See More

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ARIUM Deerwood Manager

10/22/2020

We're sorry to hear about your previous experience with our staff. If you will, please reach out to us at [email protected] we may work to resolve this with you as soon as possible.

Resident • 2018 - 2020

08/16/2020

Please DO NOT RENT HERE!! I have been living here since 2018 & I will NOT be renewing. The office staff & maintenance team has really went downhill. The maintenance does not respond to requests that has been in the system over 4 MONTHS & I… See More

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ARIUM Deerwood Manager

08/24/2020

We're sorry to hear that your stay in our community has not been up to par. We want to assure you that we offer both a 48-hour maintenance response guarantee as well as weekly pest control services, so we're disappointed to hear of your ongoing issues. If you will, please reach out to us at [email protected] so we may work to resolve these issues and better meet your needs as a resident moving forward. We look forward to hearing from you.

Resident • 2020

07/01/2020

I would highly NOT suggest ARIUM Deerwood as your next home. I have been living at this property for nearly three years and have not been this disappointed in a while. I am on my third unit at this property, transferring to this unit couldn't have… See More

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ARIUM Deerwood Manager

08/31/2020

We're sorry to hear that your stay has not been up to par. We want to assure you that we offer both weekly pest control services as well as a 48-hour maintenance response guarantee in our community, so please don't hesitate to reach out to us if your issues persist.

africara 591630 • vrp • 2020

02/16/2020

I've lived at Arium of Deerwood for a month. Even though it's a beauriful wooded community. There's been way too many repairs to be done in one month from a major leak in the bathtub/shower from day one to the point a 1 ft x 1… See More

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ARIUM Deerwood Manager

05/19/2020

We're happy to hear our maintenance team has been able to assist you with any repairs you've needed! We're grateful you moved to our community too; if there's anything we can do to make your experience any better, don't hesitate to let us know!

Resident • 2020

02/08/2020

This is an Awful place to live. I work in property management and this neighborhood is horrible there is Criminal activity everywhere LOCK YOUR CARS. Don't expect to get ahold of anyone in the office because they suck. PLEASE DONT LIVE HERE. Maintenance is OK.

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ARIUM Deerwood Manager

05/19/2020

We're sorry to hear your stay wit his has fallen short of standards. Please reach out to us at [email protected] at your earliest convenience so we may get more details regarding your review and work to improve your experience moving forward.

Resident • 2017 - 2020

02/05/2020

The staff is excellent. Property is well maintained. Maintenance is very responsive. The neighborhood is clean. Thank you Andre and the rest of the staff for all the work you do to make the neighborhood awesome!

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ARIUM Deerwood Manager

02/05/2020

We're so pleased to know you're enjoying your stay! We strive to keep our community clean and provide excellent service, so we're happy to read this review. Thank you for your kind words!

ApartmentLEASER • Resident • 2019 - 2020

01/17/2020

The reviews about the maintenance delays are correct. The leasing office staff are wonderful, always helpful, and energetic. Especially Jessica!! She has handled most of the concerns and needs that I've had.

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ARIUM Deerwood Manager

01/23/2020

Thanks for taking the time to leave us some feedback! We offer a 48-hour maintenance response guarantee in our community, so we're sorry to hear you have not experienced this level of service. We're happy to hear you're enjoying your stay, however. If there's anything we can do to take your experience from good to great, please don't hesitate to let us know!

anonymous • vrp • 2019

09/28/2019

Over the past year and a half of living here, I couldn't tell you how many times we have had problems getting the maintenance staff to do any repairs. We had our AC not cool the apartment, but constantly blow 24/7 in the middle of the… See More

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ARIUM Deerwood Manager

10/01/2019

On behalf of ARIUM Deerwood, we'd like to apologize for your frustrating stay so far. We offer a 48-hour maintenance response guarantee in our community, so we want to assure you this experience is not reflective of the standards we strive to uphold. Please reach out to us at [email protected] at your earliest convenience so that we may work to turn your experience around. We look forward to hearing from you.

Verified Resident 656553 • vrp • 2019

07/24/2019

Staff are very accommodating, beautiful apartment, wonderful environment, great location, great services, easy access to payment, great staff, highly recommend renting from Arium Deerwood!!! Very happy with my decision. Pools, lots of trees, up to date, love the floors. Close to everything

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ARIUM Deerwood Manager

06/26/2019

We're happy to hear you had such a positive experience with our team! It's great to hear that you have enjoyed your time at ARIUM Deerwood.

Verified Resident 669085 • vrp • 2019

07/24/2019

We moved to Arium Deerwood from out-of-state with a very short timeline. We came and looked at the model on 2 separate occasions, and the office staff was very professional, considerate, courteous, warm, and friendly. They showed us everything we wanted to see, and worked hard… See More

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ARIUM Deerwood Manager

07/25/2019

We're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at ARIUM Deerwood! Please let us know if there is anything else we can do for you; we are more than happy to help!

Verified Resident 642223 • vrp • 2019

07/17/2019

My experience is this isn't my first time living in an apartment and it's not been a very good experience it takes very long to get anything done and once it is done nothing is ever really completed. Just down the road you have a lot… See More

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ARIUM Deerwood Manager

05/22/2019

We're so happy to know that you've enjoyed your stay at ARIUM Deerwood so far! We offer a 48-hour maintenance response at ARIUM Deerwood, so we're sorry to hear your request has not yet been replied to. Let us make this right; please reach out to us [email protected] so we may fix any issues you are experiencing with your home. We look forward to hearing from you.

Verified Resident 656612 • vrp • 2017 - 2019

07/16/2019

Good place fot all ages, very old units but still standing, affordable, personnel mostly respec and mindful,Don't expect perfection there is simply none, but good will and kind treatment are to be expected, Andre is very good , he belongs to the sttill standing staff from… See More

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ARIUM Deerwood Manager

06/26/2019

Your comments are much appreciated! This feedback will help us continually improve our standards and performance here at ARIUM Deerwood. We would appreciate the opportunity to work with you to improve your stay. Leave us a note at [email protected] and we can work on better meeting your needs as a resident.

Verified Resident 665038 • vrp • 2019

07/15/2019

I don't want to answer because it not worth apartments no maintenance no security nothing at all don't waste you money by spending here which is very old apartments lots of bugs lot of roaches omg hell of lizards

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ARIUM Deerwood Manager

07/17/2019

We'd like to personally apologize that you haven't enjoyed your stay with us. We offer a 48-hour maintenance response guarantee in our community, so we'd like to get more details from you about your experience. We also offer weekly pest control services, so we're disappointed to hear your pest issues have yet to be resolved. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. ARIUM Deerwood (904) 297-0910

Verified Resident 506398 • vrp • 2013 - 2019

07/13/2019

Good, quiet, well-maintained apartment complex. Shopping centers close by. Friendly and helpful staff at the rental office. Nicely refurbished apartments with new kitchen hardware. Easy to clean wood floors

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ARIUM Deerwood Manager

06/29/2018

The team here at ARIUM Deerwood sincerely appreciates you sharing your five-star review of our community! Resident satisfaction is what we aim for, so we love to read that our convenient location, well-maintained grounds, and clean facilities have made your stay here worthy of five stars. Thank you, and please let us know should you ever need anything from us.

Verified Resident 663818 • vrp • 2019

07/11/2019

Our townhouse is spacious with tons of storage and we love the new kitchen appliances. The community is peaceful and quiet, neighbors are friendly, and the amenities are top-notch, with five pools, a large beautiful fitness center, clubhouses, et c. This is hands down the best… See More

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ARIUM Deerwood Manager

05/20/2020

We're so glad to hear we're the best! We're thrilled to know you're enjoying your stay. If you need anything from us, don't hesitate to let us know!

Verified Resident 663692 • vrp • 2019

07/11/2019

Buen trato y complejo bien cuidado es agradable vivir ac? , instalaciones buenas ,las viviendas est? en buen estado y personal con muy bien trato . El gimnasio tiene buenos equipos . Me gustar?a ser empleado de ac? yo llene la aplicaci?n y soy t?cnico en… See More

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ARIUM Deerwood Manager

05/21/2020

Thank you so much for your kind words about our community! We're glad you've enjoyed your stay, and we hope you have a great day!

Verified Resident 662629 • vrp • 2018 - 2019

07/09/2019

It's a beautiful community, way to many bugs inside the apartment. Takes forever to fix things that are broken & is extremely difficult to pay rent online. Plus they take an extra $70 just to pay online

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ARIUM Deerwood Manager

07/10/2019

We're happy to hear you're enjoying the community but disappointed to hear of the issues you have encountered. We offer weekly pest control services in our community, so please don't hesitate to reach out to us if you are experiencing any pest issues. We also offer a 48-hour maintenance response guarantee, so please don't hesitate to let us know if you have not experienced this level of service. We'd like to turn your experience around; please reach out to us at [email protected] so we may work to improve your experience. We look forward to hearing from you!

Verified Resident 659698 • vrp • 2019

07/02/2019

I like the set-up of the apartments and the close access to facilities. However, I relocated from out of state and was unable to view the apartment before moving. When I arrived, I was told of countless fixes that needed to be taken care of and… See More

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ARIUM Deerwood Manager

07/03/2019

On behalf of ARIUM Deerwood, we'd like to apologize for your frustrating stay so far. We strive to provide excellent service, so we're disappointed to hear of the issues you've experienced with your new home. May we help you fix this? If you'd like to reach out at [email protected], we can get a more detailed account of this experience and have someone get in touch with you to work through these problems as soon as possible.

Verified Resident 435032 • vrp • 2015 - 2019

07/01/2019

I would rather not comment at this time! There have been on going issues that will affect my rating at this time. The neighbors are loud and loud music plays all times of the night. The gym is not clean a lot of the times and… See More

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ARIUM Deerwood Manager

01/09/2018

Thank you for bringing these issues to our attention. While it's great to see that you have maintained positive relationships with your neighbors, we understand that excessive noise is a source of frustration for you. While noise is a common occurrence in any community like ours, we ask that you alert the office if you feel your neighbors are violating community policies, as we want all of our residents to feel comfortable in our community. We appreciate your feedback regarding our trash valet service, and we sincerely apologize for any inconvenience. Please call or see us in the office to further discuss this issue. Thank you, and we hope to hear from you soon.

Whitneywatson311 • Resident • 2019

07/01/2019

Unethical and untrustworthy staff (Jessica and Kristen)...took over 3 weeks to make and give me my mailbox key. I had to call the cops in order to finally get them to let me have access to my mail! Also...I applied online but then in person they… See More

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ARIUM Deerwood Manager

07/02/2019

Whitney, let us apologize that your time at ARIUM Deerwood hasn't been up to standards. We'd love to get more details from you in order to provide a better experience for both you and future residents. Feel free to reach out to us at [email protected] and help us get a more detailed understanding of these issues.

Verified Resident 657466 • vrp • 2019

06/26/2019

Andre, Jessica and Kristen are fantastic employees of the leasing office. No matter the day, they are always pleasant to speak with, and always work with me to find a solution. David in maintenance is the most professional and respectful person I can ask for to… See More

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ARIUM Deerwood Manager

06/27/2019

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Verified Resident 501843 • vrp • 2013 - 2019

06/21/2019

Everything is great - but now that I am unable to work due to Parkinson's Disease and Lymphomia cancer please don't continue raising the rent each year. I'm in no condition of moving - Thank you!!! It's been nice living at this place. See More

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ARIUM Deerwood Manager

06/20/2018

Thanks so much for rating ARIUM Deerwood five stars! We're so pleased to see that you are satisfied here overall, especially since resident satisfaction is our goal. However, we understand that our rates are a source of concern for you. We certainly sympathize with your frustration, however, we would like to express that our rates are accurately based on the current market in our area. If you have any questions about this, please don't hesitate to call our office. Thanks again for the five stars, and please get in touch should you ever need anything from our staff!

Verified Resident 419719 • vrp • 2016 - 2019

06/17/2019

I'm very happy living at Arium Derrwood, it feels like home.i feel safe, it is close to supermarkets, pharmacies and shopping mall. The amenities are awesome, and the events they plan for the community are awesome.

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ARIUM Deerwood Manager

11/15/2017

Wow, we're so thrilled you're enjoying your time here! Our ultimate goal is for you to feel at home. We will be sure to pass along your kind words to our team! Please let us know if you need anything else--we're here to help!

Verified Resident 652685 • vrp • 2018 - 2019

06/14/2019

I love it here. It's very pet friendly, clean and well maintained. I love the pools, fitness center, dog parks, pools (there are 5!) and BBQ areas. Andre always knows my name and my dog's name when we stop by. The food trucks that stop in… See More

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ARIUM Deerwood Manager

06/19/2019

We're thrilled to hear you enjoy our community's social events! To hear that you are enjoying your time at ARIUM Deerwood is so satisfying for us.

•

Updated Review

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Manager

Features & Amenities

Laundry

In-Unit Washer and Dryer

Parking

Private Yard

General

Additional Storage
Black or Stainless Appliances
Clubhouse
Community Center with Wi-Fi
Dog Park
Fireplace
Fitness Center
Fitness on Demand
Granite Countertops
Lake
On-Site Maintenance
Outdoor Lounge with Grills
Playground
Pool
Renovated
Screened Patio
Tennis Court
Townhomes Available
View
Volleyball Court
Wood Floors

Pets

Dogs Allowed
Fee: $300
Rent: $15
Pet Limit: 2
Comments: Breed restictions apply
Cats Allowed
Fee: $300
Rent: $15
Pet Limit: 2
Comments: Breed restictions apply

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
738
Available
Avail.
N/A
Model
A1

Contact Property

Price
Price
N/A
SQ. FT.
796
Available
Avail.
5 Units
Model
A2

Contact Property

Price
Price
N/A
SQ. FT.
808
Available
Avail.
2 Units
Model
A3

Contact Property

Price
Price
N/A
SQ. FT.
858
Available
Avail.
N/A
Model
A4

Contact Property

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
895
Available
Avail.
3 Units
Model
B1

Contact Property

Price
Price
N/A
SQ. FT.
1,034
Available
Avail.
1 Units
Model
B2

Contact Property

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,081
Available
Avail.
3 Units
Model
B3

Contact Property

Price
Price
N/A
SQ. FT.
1,086
Available
Avail.
3 Units
Model
B4

Contact Property

Price
Price
N/A
SQ. FT.
1,093
Available
Avail.
3 Units
Model
B5

Contact Property

Price
Price
N/A
SQ. FT.
1,117
Available
Avail.
2 Units
Model
B6

Contact Property

Price
Price
N/A
SQ. FT.
1,143
Available
Avail.
1 Units
Model
B7 Town Home

Contact Property

Price
Price
N/A
SQ. FT.
1,196
Available
Avail.
2 Units
Model
B8

Contact Property

Price
Price
N/A
SQ. FT.
1,430
Available
Avail.
N/A
Model
B9 Town Home

Contact Property

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,358
Available
Avail.
5 Units
Model
C1 Town Home

Contact Property

Price
Price
N/A
SQ. FT.
1,481
Available
Avail.
N/A
Model
C2 Town Home

Contact Property

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Welcome to ARIUM DeerwoodYou'll discover a world of ease waiting for you in our deluxe residential community in Jacksonville, FL. Enjoy all the comforts you've come to expect in a quality residence, along with a host of options meant to enhance your lifestyle and bring a whole new meaning to luxury apartment living. In 2018, Apartment Ratings recognized our community as a top rated property, and we're proud of that distinction.Our one, two, and three-bedroom apartments and townhomes feature lake views, wood-style flooring, spacious sunrooms/screened patios, renovated kitchens with granite countertops, modern fixtures, and wet bars in select units. Enjoy community amenities like our five community pools, including an infinity pool with luxury sundeck, a state-of-the-art fitness center, three-acre amenity park with a playground, dog park, and outdoor grill areas.ARIUM Deerwood is situated just minutes away from all the best Jacksonville has to offer. Enjoy year-round beaches, downtown cultural perks, dining and shopping at St. Johns Town Center Mall.

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at ARIUM Deerwood?
The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at ARIUM Deerwood?
The community is rated 3.3/5 stars, signifying much satisfaction on average.

How safe is ARIUM Deerwood?
The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 75% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 22.75 days to their community reviews in the past year.

What is the pet policy at ARIUM Deerwood?
Dogs Allowed
Fee: $300
Rent: $15
Pet Limit: 2
Comments: Breed restictions apply
Cats Allowed
Fee: $300
Rent: $15
Pet Limit: 2
Comments: Breed restictions apply

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
In response to Covid-19, our leasing office is closed to the public, but we are still here to serve you through email & phone. Virtual tours are available to show you your new home!