Review History for anonymous

Creekfront at Deerwood


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anonymous

Resident 2020

7/1/2020

I would highly NOT suggest ARIUM Deerwood as your next home. I have been living at this property for nearly three years and have not been this disappointed in a while. I am on my third unit at this property, transferring to this unit couldn't have been a bigger mistake. Not only was my "roommate" ex boyfriend NOT removed from my lease August of 2019 like we were both advised, my account an paper work is still in his name to this day (even after being told the issue was resolved). Since moving in this unit, there has been an issue with LARGE cockroaches that no one seems to be able to address. We find ourselves killing large roaches every single day, even with "pest control" coming out to spray. Maintenance issues have not been resolved and the office continues to use COVID 19 as the reason of their back dated work orders from March, even though maintenance has been to my unit for work but simply chose not complete ALL work orders that were submitted. The residents are charged a 25 dollar trash collection fee, by the property/trash company that believes collecting trash is optional! When calling the office to advise the trash is not collected, we are told that it is OUR responsibility to reach out to the third party company even though the property is the one charging the trash collection fee. My last email to the property manager and leasing manager was ignored, and I did not receive a response. All together, unprofessional, inconsistent, and a WASTE OF MONEY. Look elsewhere please.
    Manager

    8/31/2020

    Deerwood
    We're sorry to hear that your stay has not been up to par. We want to assure you that we offer both weekly pest control services as well as a 48-hour maintenance response guarantee in our community, so please don't hesitate to reach out to us if your issues persist.

    Review 135 out of 574

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    Creekfront at Deerwood

    March 2024

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